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organizational behavior
Organizational Behavior 1st Edition OpenStax - Solutions
Define leadership and distinguish between leadership and management.
You have just taken a leadership position where 40 percent of the workforce telecommutes. You want to encourage teamwork and want to ensure that telecommuting is not hurting teamwork. What is your plan to discover how things are working and how to communicate your desire to have effective teamwork?
What are the processes associated with people coming to leadership positions?
Leading and managing are two very different things. Being a manager means something more than gaining authority or charge over former colleagues. With the title does come the power to affect company outcomes, but it also comes with something more: the power to shape the careers and personal growth
Anyone who has traveled even a little has at least one airline horror story: being stranded at an airport, obnoxious passengers, missed connections, flight delays, or just bad in-flight food. Even the most seasoned travelers would be hard-pressed to match Dr. David Dao’s experience of being
You are the newly appointed commissioner of a major sports league that is currently in a very public game three of a best-of-seven-game playoff. After an emotional opening ceremony that recognizes a tragic event in the community that is widely praised, you settle in to enjoy the game. Early in the
Identify a charismatic leader and a leader with little charisma. What are the traits and skills that allow them to succeed in their roles? How can you incorporate the traits that allow them to be successful in their roles into the skills you will need to have in a leadership position?
One of the challenges for a new manager in a leadership position is managing stress. Reflect on a time in your life where you have taken a leadership role in a summer job, as a member of a team, or in a study group for this or another course. Develop a stress management plan that includes how you
Almost since its initial founding in 2009 as a luxury car service for the San Francisco area, controversy has followed Uber. Many complaints are against the tactics employed by the company’s founder and former CEO, Travis Kalanick, but the effects are found throughout the business and its
What is the role of the leader and follower in the leadership process?
Discuss the different forms of power available to leaders and the effects associated with each.
Few people would want to hire a skilled manager with no leadership skills, and you would not want to hire an inspirational leader who can't manage planning, delegating, or keeping things organized. Draw two "T accounts" with positive attributes on the left and negative attributes on the right for
You are at a meeting, and during the meeting someone on the team addresses their manager and points out a crucial mistake that could doom the project. The person says that their manager should have caught it and because of that should resign. As a leader of the group, how would you deal with the
How do the theories of Tannenbaum and Schmidt’s leadership continuum and McGregor’s Theory X and Theory Y attempt to define leadership?
It has been observed that effective leaders have the “right stuff.” What traits are commonly associated with leader emergence and effective leaders?
What are the trait perspectives on leadership?
Both the Ohio State University and University of Michigan leadership studies identified central leader behaviors. What are these behaviors, and how are they different from one another?
What are the behavioral approaches to defining leadership?
Blake and Mouton’s work with the Leadership Grid® identified several leadership types. What are they, and how does this leadership model look from the perspective of situation theories of leadership?
What roles do gender and the popular perceptions of gender roles have on views of leadership traits?
Identify and describe the three situational variables presented in Fiedler’s contingency theory of leadership.
Identify and describe the variables presented in Fiedler’s theory of leadership.
What are the four leadership behaviors in the path-goal theory of leadership?
Discuss the differences between the internal and external leadership roles surrounding self-managed work teams.
What role does culture have in how leadership is viewed?
What are substitutes for leadership? What are neutralizers? Give an example of each.
What are the differences between the trait, behavioral, and situational approaches to defining leadership?
What are the distinguishing features of the transformational and the charismatic leader?
What are the defining characteristics of transformational and charismatic leaders?
What is the role of leadership in the 21st century?
It is relatively easy to see the power of managers. They often have the ability to hire and fire, make important decisions, sign contracts, spend money, and so forth. They are, in fact, powerful entities within a corporation. What may be less apparent, however, is the power that managers’
Define what Power is.
You might find it interesting to look at your own bases of power in an organization you have worked with. To do this, simply think of your present or past job, and complete this self-assessment.What Are Your Bases of Power?Instructions: Using a current or former job, answer each of the following
Compare and contrast power, authority, and leadership.
You have recently been promoted to the position of president of the division from your current role as VP of accounting and finance. Many people thought that the VP of sales and marketing would get the position, but you and he had always been friendly, and you thought that things would go smoothly.
Janey worked as an executive assistant to a product manager at her company: Ohio Connection. Overall, she loved her job; she was happy to work with a company that provided great benefits, and she and found enjoyment in her day-to-day work. She had the same product manager boss for years, but last
The January 1986 explosion of the space shuttle Challenger, at a cost of seven lives, has been analyzed from several managerial standpoints: poor decision-making, poor management control, and poor leadership have all been blamed. We can also see in this tragedy an example of the unethical use of
What are the components that constitute power in organizations?
It might be interesting for you to evaluate your own level of political behavior. To do this, complete this self-assessment. How Political Are You?Instructions: To determine your political appreciation and tendencies, please answer the following questions. Select the answer that better represents
Identify five bases of power, and provide an example of each. Which base (or bases) of power do you feel would be most commonly found in organizations?
Developing a strategy for a performance appraisal is an important step for any company, and keeping out political bias is a main concern as well. Unfortunately, many times there is no way around bringing some bias into a performance appraisal situation. Managers often think of the impact that their
How can managers limit inappropriate and unethical behavior in the organization?
Discuss the concept of power dependencies. What is the relationship between power dependencies and bases of power?
A good example of the strategic contingencies approach to the study of power and politics can be seen in a consideration of organizational innovation. It has long been recognized that it is easier to invent something new from outside an organization than to innovate within an existing company. As a
What is counterpower? Provide an example of counterpower from your own experience.
Why is it important to understand political behavior in organizations?
Define politics. How does politics differ from power?
Compare and contrast the resource dependence model of power and politics with the strategic contingency model.
Identify several specific power tactics in organizations, and provide an example of each.
Why is it important that the exercise of power and politics be handled in an ethical fashion? What might happen if employees felt that managers were using power in an unethical fashion?
Describe the types and levels of conflict found in organizations.
A good way to see how conflict can be functional or dysfunctional is to observe the behaviors of many of America’s CEOs. Classic examples include the cases of Jack Welch, former chairman of General Electric, and Fred Ackman, former chairman of Superior Oil. Welch enjoyed a good fight and took
You might find it interesting to see how you approach conflict resolution. To do this, simply complete this self-assessment.What Is Your Approach to Conflict Resolution?Instructions: Think of a typical situation in which you have a disagreement with someone. Then answer the following items
Identify the types of conflict commonly found in organizations, and provide examples of each.
The president of your company has just told you that an Indian multinational company is interested in purchasing a large amount of the products that you and your group are responsible for. You have been charged with meeting with the team from India, hosting their visit, and negotiating the
Janice just graduated college, she’s ready to head out on her own and get that first job, and she’s through her first interviews. She receives an offer of a $28,000 salary, including benefits from COLLEGE CORP, from an entry-level marketing position that seems like a perfect fit. She is thrown
How can the use of power help and harm organizations?
Dealing with conflict lies at the heart of managing any business. Confrontation—facing issues about which there is disagreement—is avoided only at a manager’s peril. Many issues can be postponed, allowed to fester, or smoothed over; eventually, they must be solved. They are not going to
How can conflict be good for an organization?
Why do organizations have so much conflict?
One of the emerging countries in Southeast Asia is Malaysia, whose natural resources and stable economic growth are allowing it to develop as an important manufacturing center in the region along with Singapore, Indonesia, and Thailand. What happens when American businesspeople visit Malaysia to do
Identify some reasons for the prevalence of intergroup conflict in organizations.
Describe the process of the conflict model.
How does intergroup conflict affect behavior within a work group? behavior between two or more groups?
Describe conflict strategies that seldom work.
Review the basic conflict model discussed in this chapter. What lessons for management follow from this model?
What are the strategies that managers can use that can reduce conflict?
Of the various strategies for resolving and preventing conflicts that are presented in this chapter, which ones do you feel will generally be most effective? least effective? Why?
Describe the stages of negotiations.
What is the difference between distributive and integrative bargaining? When would each be most appropriate?
Understand the strategies in bargaining.
How can cultural differences affect bargaining behavior? If you were negotiating with a Japanese firm, what might you do differently than if you were facing an American firm? Explain.
Understand the role that cultural differences have in the negotiation process.
Define the components of the internal and the external business environments.
Explain how several current environmental forces are affecting and will affect organizations and organizational structures’ effectiveness and efficiency in the near future?
You have just been assigned to lead a functionally structured organization. Explain what types of skills you would need to best perform this function.
You are a manager working in a functionally structured organization. A disgruntled employee is complaining about problems she is having in that structure. Outline a way you would find out more about her complaints with regard to her being in this type of structure and some ways to assist her.
The recent widespread scandal at Wells Fargo jolted and shocked the corporate world. How could such internal corrupt and outrageously illegal and unethical activities by professionals have occurred? Wells Fargo is “an American multinational financial services company headquartered in San
What factors within the economic environment affect businesses?
What are ways to classify and describe how industries and organizations fit and do not fit with their external environments?
What types of problems would you expect to have managing a divisionally structured organization? What skills would you need to excel in this undertaking?
You are a manager working in a networked team structured organization. A disgruntled employee is complaining about problems he is having in that structure. Outline a way you would find out more about his complaints with regard to his being in this type of structure and some ways to assist him.
Why do demographic shifts and technological developments create both challenges and new opportunities for business?
What are a few industries and/or organizations that are fitting well with their current environments? What are a few that are not? Why?
If you were assigned to work in a matrix team structure, explain the issues and benefits you might expect to experience and why. What skills would help you in this function?
You have been selected to lead a team to decide on a different type of structure in your organization to better serve customers who are complaining about poor service that is slow, impersonal, and not meeting their needs to be heard. Presently, the functional structure isn’t working well. Outline
What factors within the economic environment affect businesses?
What are some major differences between organic and mechanistic organizational structures and systems?
You have just been assigned to work with a strategy team in an organization to predict issues and opportunities that might be expected for the next 2 years. Using this chapter, explain what information you would provide to this team?
You witness a senior executive at your firm engaging in overly aggressive methods of pressuring employees to increase their sales quotas beyond reasonable means. You are in a networked team structure that is partly a matrix. You are uncertain about whom to discuss this issue with. What would you do?
Why do change and shifts and technological developments create both challenges and new opportunities for business?
Use Exhibit 15.21, “The Competing Values Framework,” to identify the type of organizational culture at IKEA, Home Depot, and Best Buy. Internal focus Competing Values Framework Cameron & Quinn
Which organization would you work best in, an organically or mechanistically structured one, and why?
Why does the matrix structure have a dual chain of command?
What are some advantages and disadvantages of functional structures?
How does a matrix structure increase power struggles or reduce accountability?
Do you think it’s true that every organization has a hidden functional structure in it? Explain your answer.
What are advantages of a formal committee structure? Disadvantages?
Why have functional structures been criticized for not accommodating new changes in the environment?
Identify the six major organizational structures.
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