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organizational behavior
Organizational Behavior 1st Edition OpenStax - Solutions
What are different types of organizational structures?
You may wish to see if you have experienced stress in your present (or previous) part- or full-time job. To do so, simply complete this self-assessment.How Stressful Is Your Job?Instructions: This instrument focuses on the stress level of your current (or previous) job. Think of your job, and
Even though the outside appearance of Google headquarters may be filled with stereotypical visions of nap pods and scenes from “The Internship,” there is still a lot of work that is accomplished by those working there. With work, there can come stress, and job-related stress is a huge issue,
What are some different types of entrepreneurs?
Even as a young girl growing up in Paris, Apollonia always knew what she wanted to do when she grew up: take over the family business. But she didn’t anticipate how quickly this would happen. When her father, Lionel Poilâne, and mother died in a helicopter crash in 2002, France lost its most
What are the differences between classic entrepreneurs, multipreneurs (entrepreneurs with many start ups), and intrapreneurs (Entrepreneurs in traditional businesses)?
After working in software development with a major food company for 12 years, you are becoming impatient with corporate “red tape” (regulations and routines). You have an idea for a new snack product for nutrition-conscious consumers and are thinking of starting your own company. What
A small catering business in your city is for sale for $250,000. The company specializes in business luncheons and small social events. The owner has been running the business for four years from her home but is expecting her first child and wants to sell. You will need outside investors to help
Vic Ahmed is no stranger to business start-ups; he’s been involved in at least 15 or 20. But his latest venture is a start-up . . . for start-ups. Ahmed founded Innovation Pavilion (IP), a business incubator in Centennial, Colorado (Denver’s tech center), in 2011. A typical business incubator
How does entrepreneurship differ across countries?
Over the last decade, Chinese people have been rapidly and systematically utilizing mobile payment—that is, payment services performed through a mobile device. This trend kicked off with China’s first e-commerce wholesale platform Alibaba, founded by Jack Ma from his humble apartment in
What differentiates an entrepreneur from a small-business owner?
What does it really take to become an entrepreneur? Find out by interviewing a local entrepreneur or researching an entrepreneur you’ve read about in this chapter or in the business press. Get answers to the following questions, as well as any others you’d like to ask:◦ How did you research
As the owner of a small factory that makes plastic sheeting, you are constantly seeking ways to increase profits. As the new year begins, one of your goals is to find additional funds to offer annual productivity and/or merit bonuses to your loyal, hardworking employees. Then a letter from a large
Describe the personality traits and skills characteristic of successful entrepreneurs.
You need financing for your start-up business. How do you get angels interested in investing in your business venture?• Show them something they understand, ideally a business from an industry they’ve been associated with.• Know your business details: potential investors want to know about
What are some major factors that motivate entrepreneurs to start businesses?
Your class decides to participate in a local business plan competition. Divide the class into small groups, and choose one of the following ideas:◦ A new computer game based on the stock market◦ A company with an innovative design for a skateboard◦ Travel services for college and high school
What does it mean when we say that an entrepreneur should work on the business, not in it?
David Belaga enjoyed a successful corporate career of over 25 years at Pepsi, Wyeth, Hallmark, and other leading companies, and was keen to start his own technology-based venture. Although Belaga possessed an undergraduate degree in psychology, he sought to take advantage of technology from federal
How can potential business owners find new business ideas?
What are the key components of the business model canvas?
Why is it important to develop a business plan? What should such a plan include?
What financing options do small-business owners have? What risks do they face?
How do the small-business owner’s and entrepreneur’s roles change over time?
What are some advantages of design thinking?
What are the benefits to small firms of doing business internationally, and what steps can small businesses take to explore their options?
How can governments reduce barriers to entrepreneurship?
Describe the financial and management assistance programs offered by the SBA.
How can governments increase positive incentives for entrepreneurship?
What significant trends are occurring in the small-business arena?
How is entrepreneurial diversity impacting small business and the economy?
How do ethics impact decision-making with small-business owners?
On January 30, 2015, The Walt Disney Company laid off 250 of its IT workers. In a letter to the laid-off workers, Disney outlined the conditions for receipt of a “stay bonus,” which would entitle each worker to a lump-sum payment of 10% of her annual salary. Of course, there was a catch. Only
How Would You Rate Your Supervisor?Instructions: Think of your current supervisor or one for any job you have held, and evaluate her on the following dimensions. Give a “1” for very poor, a “3” for average, a “5” for outstanding, etc.Think of a current or previous job, and evaluate the
To assist in your analysis, you may wish to complete this self-assessment. Simply think of a group you have belonged to, and answer each question as honestly as possible.How Do You Behave in a Group?Instructions: Think of a typical group situation in which you often find yourself (e.g., a club,
Assume that you are the CEO of a major producer of potato chips. You have four plants and discover that one of the plants is more productive than the other three; specifically, the midnight to 8 a.m. shift is 22 percent more productive than every other shift. Since one of the things that makes
At OECollaboration, a technology company that develops virtual collaboration software for new companies, Mike Jones is a new manager. One of the biggest challenges he has faced is that the team that he is managing is well established and because he is an outsider, the team members haven’t yet
To see how group effectiveness works, try this self-assessment. Choose a work group (or groups) to which you belong (or did belong in the past). Once you have selected a group, simply answer the items on the questionnaire by checking either “mostly yes” or “mostly no.”How Effective Is Your
Diverse teams have been proven to be better at problem-solving and decision-making for a number of reasons. First, they bring many different perspectives to the table. Second, they rely more on facts and use those facts to substantiate their positions. What is even more interesting is that,
What is the definition of a team?
What are the key differences between a team and a working group?
Do you agree with Katzenbach and Smith’s key practices that make teams effective? Why or why not? Which of these practices have you personally experienced? Are there any additional practices that you would add?
You are a manager of a team that is taking a long time to move through the Storming stage. There are two individuals on the team that seem to be unproductive when dealing with conflict and are holding the team back. What would you do to help the team move through conflict management and begin
Name some practices that can make a team more successful.
At what stage of team development does the team finally start to see results?
Have you ever been part of a team that made it through all four stages of team development? In which stage did the team remain the longest? In which stage did the team remain the shortest amount of time? What did you learn?
One of your direct reports on your team is very focused on his own personal development. He is a strong employee individually, but hasn’t had as much experience working in a team environment on a project. He wants to do well, but isn’t exactly sure how to work within this context. How would you
You are leading a team responsible for a very important strategic initiative at your company. You have launched the project, and your team is very motivated and excited to move forward. You have the sense, however, that your sponsor and some other stakeholders are not fully engaged. What do you do
What can cause a team to digress to an earlier stage of team development?
Why do you think it is so important to manage a team’s boundaries? How can external stakeholders impact the function and performance of the team? Why is emotional intelligence such an important skill to have when managing a team?
You are the project manager of a cross-functional team project that was just approved. You have been given several good team members who are from different functions, but many of them think similarly and are unlikely to question each other on team decisions. You have the choice of keeping a
What can cause a team to regress in its development?
What can a team leader do to manage the team’s boundaries?
In your experience, have you ever been in a situation in which conflict became a negative thing for a team? How was the conflict handled? How can a team manager ensure that conflict is handled constructively?
You are the director of a multicultural team with employees across the globe. Your team rarely has the opportunity to meet in person, but you have been given the budget to bring everyone together for a week-long global team meeting and team building. How would you structure the time together? What
Discuss the paradox(es) of a team.
How does managing conflict help a team learn and grow?
What is the difference between cultural intelligence and emotional intelligence? How can the cultural intelligence of a team improve performance? Have you ever been on a multicultural team that was high on cultural intelligence? How about a team that was low on cultural intelligence? What were the
How can a leader manage team boundaries?
What are some strategies to make conflict more productive?
What are some techniques to make conflict more productive?
Why are diverse teams better at decision-making and problem-solving?
What are some destructive responses to conflict?
Why do diverse teams utilize data more often than homogeneous teams?
Why do diverse teams focus more on data than homogeneous teams?
What are some of the challenges that multicultural teams face?
How are diversity and innovation related?
Social media, such as Facebook, is now widespread. Place yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee?
Write a self-evaluation that focuses specifically on your class participation in this course. Making comments during class allows you to improve your ability to speak extemporaneously, which is exactly what you will have to do in all kinds of business situations (e.g., meetings, asking questions at
One of the challenges in many organizations is dealing with a deluge of emails, texts, voicemails, and other communication. Organizations have become flatter, outsourced many functions, and layered technology to speed communication with an integrated communication programs such as Slack, which
Facebook has been in the news with criticism of its privacy policies, sharing customer information with Fusion GPS, and criticism regarding the attempts to influence the 2016 election. In March 2014, Facebook released a study entitled “Experimental evidence of massive-scale emotional contagion
Ginni Rometty is the CEO of IBM. Shortly after taking on the role of CEO and being frustrated by the progress and sales performance, Rometty released a five-minute video to all 400,000 plus IBM employees criticizing the lack of securing deals to competitors and lashed out at the sales organization
The e-mails below are not written as clearly or concisely as they could be. In addition, they may have problems in organization or tone or mechanical errors. Rewrite them so they are appropriate for the audience and their purpose. Correct grammatical and mechanical errors. Finally, add a subject
The chief executive officer is often the face of the company. He or she is often the North Star of the company, providing guidance and direction for the entire organization. With other stakeholders, such as shareholders, suppliers, regulatory agencies, and customers, CEOs often take more reserved
Explain the cultural intelligence techniques of head, body, and heart.
What are some of the challenges of a multicultural team?
What are the key sources of cultural intelligence?
What are some things that managers can do to reduce noise in communication?
Refer to the photo in Exhibit 11.3. Comment on the body language exhibited by each person at the meeting and how engaged they are in the communication.Exhibit 11.3.
During a cross-functional meeting, one of the attendees who reports to a manager who is also at the meeting accuses one of your reports of not being fit for the position she is in. You disagree and feel that your report is a good fit for her role. How do you handle this?
Compare and contrast the three primary forms of interpersonal communication.
What are the three major types of communication?
In the movie The Martian, astronaut Mark Watney (played by Matt Damon) is stranded on Mars with limited ability to communicate with mission control. Watney holds up questions to a camera that can transmit photographs of his questions, and mission control could respond by pointing the camera at a
Describe the various individual communication roles in organizations.
How can you manage the inflow of electronic communication?
How can managers better manage their effectiveness by managing e-mail communication?
What are the major influences on organizational communication, and how can organizational design affect communication?
Which communication roles are most important in facilitating managerial effectiveness?
What are the major roles that managers play in communicating with employees?
Identify barriers to effective communication.
Why are negotiations often brought in to communications by managers?
How can barriers to effective communication be overcome by managers?
How are corporate reputations affected by the communication of managers and public statements?
Why is corporate reputation important?
What are the four components of communication discussed in this section?
Why is it important to understand your limitations in communicating to others and in larger groups?
Why should managers always strive to improve their skills?
Start-ups, by their very nature, require innovation to bring new products and services to market. Along with establishing a new brand or product, the leader has to develop the relationships and processes that make a company succeed, or risk its early demise. While leading an established firm has
What is the nature of leadership and the leadership process?
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