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business
technical communication
Technical Communication 14th Edition John M. Lannon, Laura J. Gurak - Solutions
Is the cost and budget section accurate and easy to understand? (549)
Is every relevant detail spelled out? (549)
Are all foreseeable limitations and contingencies identified? (548)
Are the proposed solutions feasible and realistic? (537)
Does it address anticipated objections? (538)
Does the proposal maintain a clear focus on benefits? (547)
Are the claims honest and supportable? (548)
Is the proposed solution, service, or product stated clearly? (547)
Does the proposal demonstrate a clear understanding of the client’s problems and expectations? (547)
Is the objective clearly identified? (547)
Is the problem clearly identified? (547)
Is the background section appropriate for this audience’s needs? (547)
Does the title or subject line provide a clear forecast? (545)
Are all required proposal elements included? (545)
Is the page design inviting and accessible? (283)
Is the report grammatical? (664)
Is the language precise, and informative? (217)
Is the writing clear, concise, and fluent? (203)
Are headings informative and adequate? (297)
Is the level of technicality appropriate for the primary audience? (19)
Are there clear transitions between related ideas? (685)
Does the conclusion answer the question that originally sparked the analysis?(512)
Does the body section present a clear picture of the evidence and reasoning?(505)
Does the introduction provide sufficient orientation to the issue or problem?(504)
Is there a distinct introduction, body, and conclusion? (503)
Are all needed front and end matter supplements included? (514)
Is each source and contribution properly cited? (517)
Do the recommendations constitute an appropriate and reasonable response to the question or problem? (501)
Are the conclusions logically derived from accurate interpretation? (500)
Are all data fully interpreted? (498)
Are visuals used whenever possible to aid communication? (500)
Is the information accurate, unbiased, and complete? (500)
Are all limitations of the analysis clearly acknowledged? (498)
Is there enough information for readers to make an informed decision? (498)
Are the report’s length and detail appropriate for the subject? (497)
Does the report address a clearly identified problem or purpose? (497)
Have I done enough research so that my position is credible? (483)
Is the tone professional and polite but direct? (490)
Is the subject line clear? (475)
Depending on the audience, have I used a memo, email, or letter format? (472)
If I have decided to write a recommendation or justification report, has the feasibility of the project or idea already been determined, or is a feasibility study and report more appropriate at this time? (482)
When taking minutes for a meeting, have I included all the key decisions and discussion items and omitted unnecessary detail? (481)
For a progress or status report, have I determined how much detail to include? (473)
Have I determined the right report type (status report, recommendation report, other) for this situation? (472)
Are visuals beside or near the step, and set off by white space? (454)
Are notes, cautions, or warnings set off or highlighted? (454)
Is the overall design simple and accessible? (454)
Are steps single-spaced within, and double-spaced between? (454)
Does each heading clearly tell readers what to expect? (454)
Are transitions adequate for marking time and sequence? (453)
Do all steps have parallel and affirmative phrasing? (453)
Are all steps in the active voice and imperative mood? (452)
Does each step begin with an action verb? (452)
Do steps generally have short sentences? (452)
Does the familiar material appear first in each sentence? (452)
Is the conclusion necessary and, if necessary, adequate? (456)
For lengthy instructions, is a layered approach, with a brief reference card, more appropriate? (454)
Is all the information for a particular step close together? (454)
Is each step numbered, if appropriate? (456)
Do the instructions follow the exact sequence of steps? (456)
Is the introduction adequate without being excessive? (455)
Is everything accurate and based on your thorough knowledge? (444)
Do visuals repeat prose information whenever necessary? (445)
Are visuals adequate for clarifying the steps? (445)
Is the information rate appropriate for the reader’s abilities and the difficulty of this procedure? (448)
Do notes, cautions, or warnings appear before or with the step? (450)
Are all obvious steps and needless information omitted? (448)
Are the definition and purpose of each step given as needed? (452)
Do examples enable readers to see how to do it correctly? (445)
Do explanations enable readers to understand what to do? (445)
Is the background adequate for the intended audience? (445)
Does the title promise exactly what the instructions deliver? (444)
Is a FAQ list included, as needed? (434)
Are the product’s technical specifications included, as needed? (434)
Do visuals and color convey an overall look and feel for the company and the product? (434)
Does the document emphasize the special appeal of this product or service?(434)
Is the language dynamic and upbeat—without sounding like a sales pitch? (434)
Are the product’s main characteristics as well as its unique features described?(434)
Is the product clearly situated in relation to others in its class? (434)
Is the format (brochure, Web page, letter, etc.) appropriate? (434)
Is the material geared toward the final decision makers? (434)
Is the document based on a detailed audience and purpose analysis? (431)
Are the specifications easy to navigate, with clear headings and other retrieval aids? (431)
Are technical terms standard for the field? (431)
Do short lists replace long prose passages wherever possible? (431)
Is the terminology consistent? (431)
Are the component parts or materials listed? (431)
Is a brief introduction or descriptive title included? (431)
Do the specifications follow a standard format, if applicable? (431)
Are other specifications or documents referred to, if needed? (431)
Do the specifications adhere to prescribed standards? (425)
Do the specifications meet the requirements for consistency, quality, and safety? (425)
Are the specifications appropriately detailed for the audience? (425)
Is the page design inviting and accessible? (424)
Is the description grammatical? (424)
Is each sentence clear, concise, and fluent? (424)
Is the description in plain English? (424)
Is the level of technicality appropriate for the audience? (420)
Is the language informative and precise? (420)
Are relationships among the parts clearly explained? (420)
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