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technical communication
Technical Communication 14th Edition John M. Lannon, Laura J. Gurak - Solutions
Does the description follow the clearest possible sequence? (420)
Is the description ethically acceptable? (418)
Are any details missing, needless, or confusing for this audience? (418)
Will readers be able to visualize the item? (418)
Do visuals appear whenever they can provide clarification? (418)
Is the function of each part explained? (418)
Is each part defined before it is discussed? (418)
Are the item’s overall features described, as well as each part? (418)
Does the title promise exactly what the description delivers? (418)
Is the description objective? (415)
Is the page design inviting and accessible? (283)
Is the definition grammatical? (664)
Is word choice precise? (410)
Are sentences clear, concise, and fluent? (202)
Is the definition in plain English? (408)
Is the definition appropriately located in the document? (408)
Are transitions between ideas adequate? (403)
Is the expanded definition unified and coherent (like an essay)? (403)
Is the definition ethically and legally acceptable? (396)
Are all information sources properly documented? (410)
Are visuals used adequately and appropriately? (402)
Is the expanded definition free of needless details for its audience? (399)
Is the expanded definition developed adequately for its audience? (399)
Have circular definitions been avoided? (410)
Will the level of technicality connect with the audience? (396)
Does the definition adequately differentiate the item? (410)
Does the definition adequately classify the item? (410)
Is the type of definition (parenthetical, sentence, expanded) suited to its audience and purpose? (395)
Have I sent the appropriate follow-up correspondence? (387)
Have I prepared for interviews? (386)
Is my portfolio or e-portfolio (if applicable) up-to-date, including functional links? (384)
Is my dossier complete, (recommendation letters; evidence of achievements)? (383)
Have I proofread exhaustively? (375)
Did I convey enthusiasm and self-confidence without seeming arrogant? (380)
Is my tone appropriate? (380)
Is my letter free of “canned” expressions? (380)
Did I limit the letter to a single page, whenever possible? (372)
Does the conclusion restate my interest and request specific action? (377)
Does the body section expand on qualifications sketched in my résumé? (377)
Does my introduction get directly to the point? (384)
Am I being scrupulously honest? (370)
Did I support all claims with evidence? (377)
Did I make my case without merely repeating my résumé? (380)
If my letter was unsolicited, does it have a forceful opening? (377)
If my letter was solicited, did I indicate how I heard about the job? (377)
Is my letter addressed to a specifically named person? (377)
Have I proofread exhaustively? (375)
Are highlighting and punctuation consistent and simple? (375)
Did I use action verbs and keywords? (375)
Did I use phrases instead of complete sentences? (375)
Is the résumé uncluttered and tasteful? (375)
Did I limit the résumé to a single page, if possible? (372)
In my scannable résumé, did I use keywords and effective formatting? (382)
Does my résumé’s organization (reverse chronological or functional) put my best characteristics forward? (372)
Are education versus experience sequenced to highlight my strengths? (372)
Did I place my strongest qualifications in positions of emphasis? (372)
Am I being scrupulously honest? (371)
Did I offer to provide a portfolio, as appropriate? (371)
Did I list references or offer to provide them? (371)
Did I accurately but briefly describe previous jobs? (371)
Is my educational background clear and complete? (371)
Did I include a summary of skills or qualifications, as needed? (371)
If I am willing to relocate, have I so indicated? (371)
Does my statement of objective show a clear sense of purpose? (371)
Is all my contact information accurate? (370)
Have you proofread with extreme care? (114)
Is the style clear, concise, fluent, exact, and likable? (203)
Is the letter designed for a tasteful, conservative look? (344)
Is the tone professional, polite, and appropriately formal? (350)
Is the letter in plain English (free of letterese)? (347)
Does the letter convey a “you” perspective throughout? (346)
Is the format block? (344)
Does the conclusion encourage the reader to act? (344)
Is the direct or indirect approach used appropriately? (335)
Does the introduction engage the reader and preview the body section? (332)
Is all the necessary information included? (332)
Is the letter’s main point clearly stated? (330)
Does the letter have all needed specialized parts? (325)
Does the letter contain all the standard parts? (325)
Have you determined the position or title of your recipient? (324)
Is the letter addressed to the correct and specifically named person? (324)
Does the situation call for a formal letter rather than a memo or email? (324)
Have I been professional in the tone and style of my texts? (320)
Did I conclude the discussion when appropriate? (320)
If asking a question, did I ask one where the answer will be brief? (320)
Have I kept the message very short and on topic? (320)
Have I checked with colleagues in advance to be sure it’s OK to text? (320)
Have I determined whether texting is the best medium in this situation? (319)
Have I proofread, spell checked, and verified my distribution list? (318)
Will my email be easy to understand and inoffensive to global readers? (318)
Have I maintained confidentiality and privacy? (315)
Have I avoided using excessive fonts, colors, and backgrounds? (314)
Have I been careful not to send overly large attachments? (314)
Have I avoided emoticons, ALL CAPS, and abbreviations? (311)
Is the tone professional and courteous, avoiding insults and accusations? (311)
If a situation is complicated, have I used email to acknowledge the issue, but suggested other avenues for solving the problem? (313)
Is email the best medium in this situation, versus a call or visit? (313)
For a longer email, do I use introduction/body/conclusion format? (312)
Is the message short and to the point, with a clear subject line? (309)
Does this design respect the cultural conventions of the audience? (302)
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