Applying Communication Theory For Professional Life A Practical Introduction 5th Edition Marianne Dainton, Elaine D. Zelley - Solutions

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1.3 Explain three communication models.
1.2 Define communication and describe five characteristics of the communication process.
1.1 Explain why it is important to study communication.
Brainstorm a few debatable topics (e.g., veganism, self-driving vehicles). Then, select one and consider how you could map audience members’ preexisting attitudes (that is, their latitudes of acceptance, noncommitment, and rejection). Come up with some sample statements for each latitude and then
Watch part of a daytime TV court show (e.g., Judge Greg Mathis; The People’s Court). Pay attention to the narratives used by the plaintiff and the defendant. Whose side of the story do you find more believable? Why? Relate the concepts of narrative fidelity and narrative coherence to explain your
Think about the last time someone tried to persuade you. What examples of logos, ethos, and pathos were used? Which proof or combination of proofs did you find most convincing? Why? Now think about the last time you tried to persuade someone else.What examples of logos, ethos, and pathos did you
Which persuasion theory seems to explain the situation “better” than the others?Why do you believe this to be the case? What situations might surface that would make a different theory or theories better at explaining the situation? What theories could you combine to make for an even
Consider the tenets of Social Judgment Theory. Where would you place Gerald’s anchor on the relevance of social media marketing? How do both party’s ego-involvement influence their latitudes of rejection and acceptance? What about the latitude of acceptance? How could Gerald and Bryn both have
What peripheral strategies did Gerald try to use to convince Bryn that there was a problem with the current ad approval method? Why didn’t these strategies work?Create examples of other peripheral strategies that Gerald could have used; do you think these tactics would have worked any better?
Explain how mythos functions in the case. First, consider how Gerald’s narrative and Bryn’s response helped the co-workers better understand each party’s frustrations.Second, consider the role of mythos in CONNECT’s social media content. While the content itself was not fully described in
Apply Aristotle’s rhetorical proofs of logos, ethos, and pathos to Bryn and Gerald’s misunderstanding for what should be included in CONNECT’s social media content. Which rhetorical proof(s) does Bryn’s marketing approach seem to emphasize? Which rhetorical proof(s) does Gerald’s plan
Compare the elaborated or central route of persuasion with Aristotle’s rhetorical proofs.Where do you see similarities and differences? How might the peripheral route align with Aristotle’s notion of sophistry or irrational persuasion? Are these fair comparisons? Why or why not?
How do Trina’s attitudes and normative beliefs affect her behavioral intention to solicit participants for the study? How does perceived behavioral control come into play for her? Now contrast these elements with Tiffany’s attitudes, normative beliefs, and behavioral intentions.
Consider the variations in Trina and Tiffany’s interpretations of the email that Mohammed sent. Using EPPM, do you think that Trina and Tiffany perceived a different level of threat in the situation? What impact did it have? What about efficacy; did they seem to vary in their efficacy
What was the homeostasis of the gifted group? Do you see any evidence of any of the axioms of the interactional perspective? Which? Where?
Because organizational crises happen on a regular basis, select a crisis that has appeared in the news recently. What strategy did the organization use? What strategy should the organization have used based on the principles of SCCT?
The examples we used for Inoculation theory focused on the HPV vaccine. Consider the campaign to persuade Americans to get the COVID-19 vaccine. How might the government have used inoculation theory to increase the number of Americans who got vaccinated?
EPPM says that even if the perceived threat of something is high, if an individual has low efficacy beliefs they are likely to engage in maladaptive behavior. Have you ever found yourself doubting your ability to do something, even if you perceived it to be very important or very serious? Was EPPM
Think of something about which you have a negative attitude. It might be a type of food, a genre of music, or a media franchise (i.e, the Twilight saga, The Fast and the Furious films, or the Marvel Universe). For the item you have selected, which is stronger—your negative attitude or your
Which strategic communication theory seems to explain the situation better than the others? Why do you believe this to be the case? What situations might surface to make a different theory or theories better at explaining the situation? What theories could you combine to make for an even better
The CAC is now facing a crisis; explain which type of crisis it is, and then use the situational crisis communication theory to suggest the appropriate crisis communication strategy.
How did Trina use inoculation theory to try to persuade her fellow social workers?
Social role theory suggests that women are expected to behave like men, but when they do so they are judged negatively. Can you come up with an exception to this general trend?That is, can you name a woman who has behaved in a very masculine style and been judged favorably? If so, why do you think
Co-cultural theory identifies five factors that influence the strategy that a member of a co-cultural group might enact when interacting with a member of a dominant groups, including perceived rewards and costs. What might be some rewards and costs of the three outcomes? What about the rewards and
Have you ever failed to accommodate appropriately? If so, what did you do/not do, and what happened? Did your experience support the predictions made by CAT?
Do any of the IPC theories provide a better explanation than the others? Why do you believe this to be the case? What additional factors might have been included to make a different theory or combination of theories better at explaining the situation?
What private information and privacy rules exist in this story? How was boundary coordination used by the various characters? Did anyone violate boundary ownership? If so, who, and how did they do so?
Identify any internal and external dialectics that appear in the story. What strategies were used to manage these tensions? What strategies might have been better?
Using social exchange theory, consider the friendship between Seth and Jason.Identify the rewards and costs for each person. Using the concepts of comparison level and comparison level of alternatives, why did Jason end the friendship?
What politeness strategies did Jason use with Seth? What politeness strategies did Seth use with Jason? Use politeness theory to explain why or why not these were appropriate.
Planning theory says that more complex communication plans are most likely to lead to success. Have you ever been in a situation in which you did not engage in sufficient planning? What happened? In retrospect, how might you have adjusted your plans?
EVT makes clear predictions in all cases except when someone with a high reward valence engages in a negative violation valence. What do you think is most likely to happen in those situations? Might your MDL influence your response?
Think of a time when you have experienced a great deal of uncertainty. Did the antecedent conditions identified by URT play a role in your uncertainty? Which strategy(ies) did you use to reduce your uncertainty?
Think about a time you have had to engage in a face-threatening act. What facework strategy did you use? Did it work? Why or why not?
Can you think of any situations when people do not follow the minimax principle? If so, what is the situation, and why do you think the minimax principle is not followed in that situation?
Hofstede’s cultural dimensions focuses on differences in values and beliefs among cultures. For each of the dimensions, speculate about communication differences between each pole of the dimension. For example, how might people from masculine cultures communicate differently from people from
Do any of the theories emerge as “better” than the others? Why do you believe this to be the case? What situations might surface that would make a different theory or theories better at explaining the situation?
To what extent did gender play a role in the problems? Do you see evidence of any descriptive or prescriptive prejudice?
What strategies has Imani used when engaging in co-cultural communication?
Do you see any evidence of accommodation or nonaccommodation? By whom?How?
How would Hofstede’s dimensions of culture help to make sense of the difficulties experienced by Imani and the other Vue consultants? Make sure to look at both Indian and American cultures.
Have you ever had information that you wanted to share with others, but you have been told not to do so? What did you do? Do any of the privacy rules explain why you did what you did?
The dialectical perspective says that within relationships we have to manage both internal and external tensions. Think about a time when you have faced one of the tensions identified by the theory. How did you manage it? Was your technique one of the strategies identified by the theory?
Which message design logic do you think you use most often? Provide an example of an interaction that you have had that you think might have been influenced by differences in your MDL versus someone else’s MDL.
Using the functional model, was the decision on how to establish the gift shop likely to be effective? Why, or why not? Describe how and when each function emerged.
Based on your own professional or personal goals, which theory do you believe is most central to realizing communication competence? What about pairs of theories?
In what ways does Gianna use her quasi-statistical sense? How does she experience isolation pressure and self-censorship? Do you think Gianna will remain silenced, or do you think her personal experience and strength of her convictions will turn her“hard core”? Explain your reasoning.
How does the MAIN model of media affordances help to explain the success of Loke for coordinating the protesters and generating media awareness of PhillyPAIN’s activities? Use the affordances framework to predict whether other activist groups such as the Nashville, Omaha, or Phoenix PAIN groups
In what ways might the three phases of social information processing be at work?How does Kendra engage in warranting? While not explicitly addressed, how might the hyperpersonal model exist with the online relationships Kendra has developed with other activists?
Use channel expansion theory to explain how PhillyPAIN was successfully able to leverage characteristically “leaner” media (websites, social media sites, and smartphone applications) to organize their efforts.
Identify another example of ideological messaging found in mass media that can be “read”differently. Analyze the message for the dominant code, negotiated code, and oppositional code. What power structures are in play that contribute to these different interpretations?
Identify another example of ideology (children, teens, adults).
Originally developed to understand the modeling of media violence, social cognitive theory can explain other behavioral modeling. What other activities are shown widely in the media that might also be ripe for modeling (consider the four-step process of observational learning)? Consider both
Although cultivation research initially focused solely on television as the central source of storytelling, and violence as a central theme, consider ways in which other mediums might cultivate other attitudes (besides violence and fear). For example, how might the prevalence of filters on social
Do any of the mediated communication theories provide a better explanation than the others? Why do you believe this to be the case? What additional factors might have been included to make a different theory or combination of theories better at explaining the situation?
In what ways has your experience (or inexperience) with a channel influenced your perception of its richness? When has social influence contributed to your adoption of a channel?
Review Table 12.1. Can you add any other influences or theories to the list?
Create several examples for when a communicator might need to choose between being direct or indirect and between reciprocating or compensating. Compare your situations with another student’s. What similarities do you see in your examples?
Discuss how each of the following influenced Selena’s and Sam’s behavior:a. cohesion/connection/in-groupsb. expectationsc. faced. power/controle. relationshipsf. rewards g. uncertainty
Do you believe Selena and Sam are competent communicators? Why, or why not? What recommendations could you give to improve their communication competence?
This chapter suggests two decisions each communicator should make: whether to be direct or indirect and whether to compensate or reciprocate. Discuss both Selena’s and Sam’s behavior in terms of these two decisions, articulating what in each case leads you to the conclusions you draw.
Think about your own self-censorship, both in person and online. How do you determine the opinion climate and decide whether to weigh in or remain silent? Do you think social media increases or decreases the spiral of silence?
Compare the MAIN model of general media affordances with Choi and colleagues’ more specific affordances of social sharing media. Consider the different gratifications for media use (entertainment, information, social interaction, and personal identification). Can you come up with other
Think about your own online interactions. When have you engaged in hyperpersonal relationships? When have you used warranting to determine if another’s online persona was authentic?
Look at the front page (print or digital) of two different news sources. What is the agenda and how is it framed? Specifically, what stories are selected and given coverage? What stories are excluded (for example, a news story appears on one source but not the other)?Select one story that appears
Do any of the mass media theories provide “better” explanations than the others?Why do you believe this to be the case? What situations might surface that would make a different theory or combination of theories better at explaining the situation?
What is the dominant code presented in Chestnutville’s “zero-tolerance” policy? Do Ginger and Larissa rely on the preferred reading, negotiated code, or oppositional code when interpreting the rule? Explain your reasoning.
Using organizational assimilation theory, describe the stages of Stella’s adjustment(or failure to adjust) to the “new” hospital after the GVHA merger. Do you believe metamorphosis will occur? Why, or why not?
Compare and contrast the culture of Hope Medical Center (before the merger)with that of GVHA. Make sure to describe the artifacts, values, and assumptions apparent in both organizations. Using Schein’s theory of organizational culture, analyze the assumptions, values, and artifacts of both
We used an example of a Harry Potter fantasy chain. Try to imagine a situation using a different example of a fantasy chain. What terms, phrases, or labels might evoke the fantasy chain?
Have you ever been in a group and thought that the group was making a poor decision?What did you do? How does the situation relate to groupthink?
Functional group decision-making labels any communication that does not meet one of the requisite functions “disruptive.” Do you think engaging in social communication is actually disruptive? What functions might social communication serve?
Think about a time that you and someone you are close with had a misunderstanding.Do any of the axioms of the interactional perspective explain why you had the misunderstanding?
Do any of the theories emerge as better than the others? Why do you believe this to be the case? What situations might surface that would make a different theory or theories better at explaining the situation?
Discuss the elements of symbolic convergence as related to the group. How do you think symbolic convergence might have affected the decision-making process? How might symbolic convergence theory and groupthink influence each other?
What types of organizational control did Hope Medical Center use before the partnership? Compare this with the types of control GVHA uses to manage its hospital network.
Using organizing theory, what evidence is there of the use of double interacts? What might sociocultural evolution predict will happen to Hope?
Apply social cognitive theory’s assumptions and observational learning process to the case study. Even after the school developed dire consequences for having phones and taking videos, how does the theory explain the fact that Ginger and Larissa still have sufficient motivation to carry on with
Based on what you know about Ginger and Larissa and teenagers in general, how have the girls’ attitudes been cultivated by repeated media exposure? How might mainstreaming and resonance play a part in Ginger and Larissa’s cultivation?
How did the news media “frame” the initial reports of school vandalism? How did that frame change?
Weick’s organizing theory recommends retrospective sensemaking—that is, there is an act, a response, and an adjustment. By looking back, we can make sense of what occurred, adjust, and move forward. How have you experienced this double interact? Or how might you apply this method yourself?
Table 9.4 presents several examples for the different types of organizational control.Brainstorm some organizations with which you are familiar. How might the organizations on your list use different types of control? You could also do a quick web search to see if you can find examples of
Think about an organization you have joined (you might consider your university, an extracurricular group such as a sports team or performing group, a job or internship). In what ways did the members help to socialize you into the organization? Now that you are part of the organization, in what
Take a closer look around your classroom, office, buildings, and campus. What artifacts represent your university’s (or workplace’s) culture? What meaning do those artifacts have in relation to your organization’s espoused values? What assumptions underlie these values and artifacts?
Do any of the theories emerge as better than the others? Why do you believe this to be the case? How could the story be altered so as to make a different theory or combination of theories better at explaining the situation?
What antecedents of groupthink are present? What symptoms of groupthink are present? What could the group do to prevent groupthink from occurring?
Explain and identify examples of Schein’s three levels of organizational culture
Define goals, strategy, mission and vision statements
Identify central and peripheral messages
Explain the concepts of anchors, acceptance, noncommitment, and rejection to determine the likely effectiveness of a persuasive message
Describe the process individuals use to determine narrative rationality
Explain the function of Aristotle’s three rhetorical proofs
Define persuasion, attitudes, and influence
Describe the two types of prejudice central to role of congruity theory
Identify the strategies used by members of non-dominant groups when communicating with members of dominant groups
Explain the theory of planned behavior and how the interplay of attitudes, normative beliefs, and perceived behavioral control is critical in persuading people to change their behavior
Describe the Extended Parallel Processing Model, and detail the ways that message strategies should be adapted based on the combination of perceived threat and perceived efficacy
Articulate the fundamental relationship between communication and organizations
Explain the development of a rhetorical vision using symbolic convergence theory
Recommend strategies to prevent groupthink

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Applying Communication Theory For Professional Life A Practical Introduction 5th Edition Marianne Dainton, Elaine D. Zelley - Solutions

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