New Semester
Started
Get
50% OFF
Study Help!
--h --m --s
Claim Now
Question Answers
Textbooks
Find textbooks, questions and answers
Oops, something went wrong!
Change your search query and then try again
S
Books
FREE
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Tutors
Online Tutors
Find a Tutor
Hire a Tutor
Become a Tutor
AI Tutor
AI Study Planner
NEW
Sell Books
Search
Search
Sign In
Register
study help
business
technical communication
Communication Principles For A Lifetime 6th Edition Steven A. Beebe, Susan J. Beebe, Diana K. Ivy - Solutions
• Verbally help clarify team goals. Clear, elevating goals are the hallmark of an effective team.
• Be verbally supportive of other team members to foster a collective sense of team spirit.
• Be aware of and sensitive to the stages of orientation, conflict, emergence, and reinforcement that influence group interaction.
• Be aware of the forces that affect group and team cohesiveness.
• Be mindful of how your power and the power of others influence group interaction.
• Be aware of how you and your group develop and maintain group norms.
• Be aware of your role and the roles of others in groups and teams.
9.3 Summarize the four stages of group and team development.The four stages of group and team development are(1) orientation, (2) conflict, (3) emergence, and (4) reinforcement.During the orientation phase, group members get acquainted with both the task and one another. The second phase, conflict,
9.2 Identify and describe group and team dynamics, including roles, rules, norms, status, power, and cohesiveness.A variety of factors influence the ever-changing nature of members’ interactions in groups and teams. One factor is the role you assume in a group—the consistent way you communicate
9.1 Describe types of groups and teams, differences between groups and teams, concerns that confront real-life groups and teams, and when groups and teams should be avoided.Small group communication is the transactive process of creating meaning among a small number (three to fifteen) of people who
9.3 Summarize the four stages of group and team development.
9.2 Identify and describe group and team dynamics, including roles, rules, norms, status, power, and cohesiveness.
9.1 Describe types of groups and teams, differences between groups and teams, concerns that confront real-life groups and teams, and when groups and teams should be avoided.
6. What’s your opinion about post-breakup relationships?Can former romantic partners still have some kind of relationship? Should they? Explain your answer.
5. Have you experienced or witnessed a serial argument or intractable conflict in a relationship? What was the problem? How did the parties respond?
4. Which of the three tensions described in this chapter have you experienced in your friendships or romantic relationships?How did you resolve the tension, if you have?
3. Imagine one your friends wants to break up with a romantic partner. Using the advice in this chapter, what suggestions would you give your friend for accomplishing the breakup ethically and with as little pain as possible for both parties?
2. How well does the description of relational escalation in this chapter match how your relationships have developed? How did your process differ, if it did?
1. How have your friendships changed since you were younger? How do you expect your long-term friendships to develop as you get older?
• One way to adapt in a conflict is to look for overlaps between your goals and the goals of your conflict partners.
• After checking your perceptions of a conflict with trusted others, adapt your communication accordingly.
• Be flexible and adapt to other cultures’ approaches to conflict. Don’t assume that your home culture’s approach to conflict management is applicable in conflicts with members of other cultural groups.
• In conflict situations, partners often have to adapt to each other and admit they were wrong.Destructive conflict often involves a reluctance to adapt to other people and see the problem from their point of view.
• Both the on-again/off-again relationship and the postdissolutional relationship involve a good deal of adaptation in order to be successful.
• Adaptation is critical for couples who face relational tensions.
• It’s important to learn to adapt our communication in friendships, family relationships, and workplace relationships.
• Conflict often escalates because the parties don’t listen to one another; continue to listen, even if you feel yourself becoming emotional in the conflict.
• Destructive conflict is characterized by a lack of listening.
• Listening and responding appropriately are key skills that potential employers value.
• Listening is important in friendships, family relationships, and workplace relationships.
• Monitor the nonverbal cues of conflict partners.
• Monitor and adapt your nonverbal behaviors in conflict situations.
• Nonverbal immediacy cues diminish when a relationship de-escalates and then terminates.
• Nonverbal skills are important in your first conversations with people as you attempt to establish and escalate relationships.
• People in advanced stages of relationships tend to display nonverbal behaviors that typically aren’t in evidence in early stages.
• Nonverbal immediacy behaviors, such as eye contact and a forward body lean, are important in the maintenance of friendships, family relationships, and workplace relationships.
• Use “I” language instead of “you” language in a conflict so as to lessen defensiveness.
• Avoid personal attacks, name calling, profanity, and emotional overstatements in conflict situations.
• Plan your message carefully in a conflict situation.
• Managing the verbal expression of your emotions in conflict situations is an important skill.
• Assertive communication takes a receiver’s rights into account; aggressive communication doesn’t.
• Relational partners should use effective verbal communication to work through relational dialectics or tensions in a relationship.
• When a relationship terminates or dissolves, most people prefer a face-to-face conversation rather than mediated breakup messages or having the relationship simply fade away.
• People in advanced stages of relationships tend to use verbal communication to discuss topics that typically aren’t discussed in early stages.
• Language patterns learned as children stay with us into adulthood.
• Be aware of your own and others’ goals in conflict situations.
• Check your perceptions of a conflict with trusted others.
• Self-talk is appropriate in conflict because it can help you manage your emotions and think clearly.
• It’s important to know your conflict management style, especially if your style differs from that of other conflict partners.
• Be aware that relationships continue to affect our self-concepts even after they end.
• The first stage of relational escalation, the pre-interaction awareness stage, begins with an awareness of the self and the other person you’re interested in.
• Perception checking with colleagues increases your awareness of yourself and your workplace.
• Awareness and an understanding of self begin in your family.
• Know your own interests, likes, and dislikes as you expand your circle of friends.
8.5 Summarize the definition and seven types of interpersonal conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles of conflict management; and ways in which people can cooperate in conflict situations by managing their emotions, managing information, managing
8.4 Discuss relational dialectics and three primary tensions in relationships.One approach to studying interpersonal communication in relationships is the relational dialectics perspective, which examines sets of tensions that emerge in ongoing relationships, especially romantic or intimate ones.
8.3 Summarize research findings on relationship dissolution, including communication in the on-again/off-again relationship and the postdissolutional relationship.Not all relationships last, so communication skills are important when a romantic relationship, friendship, or other form of connection
8.2 Identify and describe the stages of relational escalation and de-escalation.Research has determined that relationships, particularly intimate or romantic ones, tend to develop in stages of escalation and de-escalation. Interpersonal communication is affected by the stage of a relationship; in
8.1 Explain how the five Communication Principles for a Lifetime apply to interpersonal communication among friends, family members, and colleagues.Relationships of all types are important in our lives, but those with friends, family, and colleagues are most critical to our overall enjoyment. The
8.5 Summarize the definition and seven types of interpersonal conflict;key characteristics of nonconfrontational, confrontational, and cooperative styles of conflict management; and ways in which people can cooperate in conflict situations by managing their emotions, managing information, managing
8.4 Discuss relational dialectics and three primary tensions in relationships.
8.3 Summarize research findings on relationship dissolution, including communication in the on-again/off-again relationship and the postdissolutional relationship.
8.2 Identify and describe the stages of relational escalation and de-escalation.
8.1 Explain how the five Communication Principles for a Lifetime apply to interpersonal communication among friends, family members, and colleagues.
4. What pickup lines have you heard or heard about? What approach would be better than using a canned line?
3. What are your responses to the questions in the Communication& Ethics box in this chapter? Is it more honest to say whatever you’re thinking? Is filtering your comments dishonest?
2. Give examples of when you have used passive, active, and interactive strategies to reduce your uncertainty in a new situation or before meeting a new person.
1. Give an example of the mutual influence of interpersonal communication from your own life in the past twenty-four hours.
• It’s important to attend carefully to someone’s self-disclosure because it comes with an expectation of reciprocity, meaning that the receiver is expected to self-disclose in response to the sender’s self-disclosure.
• The formulation of great questions in conversation requires listening carefully and responding appropriately to someone’s communication.
• The best conversationalists aren’t great talkers; they’re great listeners and responders.
• You may verbally reveal your attraction and liking for other people by listening, asking questions to elicit more detail, and then responding appropriately and sensitively to the added information.
• Early in online and FtF relationships, it’s important to concentrate on and listen to your partner’s responses to your questions so that you can offer an appropriate follow-up response.
• Certain nonverbal behaviors such as increasing speech volume to ward off interruptions or sending lengthy texts can signal a self-absorbed communication style.
• In an FtF relationship, you may nonverbally reveal your liking for another person through the display of immediacy cues.
• Physical attraction is the degree to which you find another person’s physical self appealing, whereas sexual attraction is the desire to have sexual contact with a certain person.
• As online and FtF relationships grow more intimate, the expectation of emotional expression increases.
• As relationships grow more intimate, the expectation of deeper, more personal self-disclosure increases.
• One of the key variables in relationship development is self-disclosure.
• Practice giving sincere compliments generously and receiving others’ compliments graciously.
• Asking great questions in a conversation draws a person out and helps a communicator avoid creating a perception of being self-absorbed.
• An interactive information-seeking strategy involves direct communication with the source who has the greatest potential for reducing your uncertainty.
• An active strategy to reduce uncertainty in interpersonal contexts is to ask third parties for their perceptions and knowledge.
• You may verbally reveal your liking for another person by asking questions, probing for further information, and directly expressing your feelings.
• You may verbally reveal your liking for another person by using informal, personal, and inclusive language.
• When initiating online or FtF relationships, use questions that will engage and draw out the other person.
• In initial interactions, honest, direct approaches are preferable to canned opening lines.
• The social penetration model and the Johari Window can help you become more aware of your relationships and your interpersonal communication.
• One strategy to reduce uncertainty in interpersonal contexts is to be aware of your surroundings and situation as you passively observe others’ interactions.
• Early in an online or FtF relationship, be aware of aspects of your personality that you want to emphasize to another person to create a positive and attractive image.
• Attraction emerges in several different forms; it’s important to discover what traits in other people are attractive to you.
7.3 Explain the roles of self-disclosure and emotional expression in maintaining face-to-face and online relationships.Many forms of interpersonal communication are necessary to maintain successful, satisfying relationships. An important communication skill is self-disclosure, or voluntarily
7.2 Describe the roles of communication in revealing interpersonal attraction and initiating relationships.We are drawn to other people because of physical, sexual, and interpersonal attraction; similarity; proximity; and complementarity. We use nonverbal immediacy cues to convey our attraction and
7.1 Define interpersonal communication and discuss its three unique attributes.Interpersonal communication occurs when two people interact simultaneously and attempt to mutually influence each other, usually for the purpose of managing relationships. Interpersonal communication research has
7.3 Explain the roles of self-disclosure and emotional expression in maintaining face-to-face and online relationships.
7.2 Describe the roles of communication in revealing interpersonal attraction and initiating relationships.
7.1 Define interpersonal communication and discuss its three unique attributes.
5. What’s your opinion about discussing diversity? Is it done too much? Not enough? Explain your answer.
4. You’ve been assigned to work on a semester-long research project with a partner who has told you that his or her sexual orientation is different from your own. How could you use the skills in this section of the chapter to appropriately adapt your communication with your research partner?
3. Describe an example of a time when you experienced one of the barriers mentioned in this chapter.For example, have you tried to communicate with someone who assumed that you were more like them than you actually are? Or did you ever find yourself assuming that people were much more different
Showing 4500 - 4600
of 5434
First
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
Last
Step by Step Answers
Get 50% OFF
Claim Now
