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Cases In Health Care Management 2nd Edition Sharon B. Buchbinder, Nancy H. Shanks, Dale Buchbinder, Bobbie J Kite - Solutions
Did you make any assumptions while reading this case regarding race, ethnicity, gender or gender identity, sexual orientation, socioeconomic status, culture, or other protected class? Were these assumptions focused at the individual/staff level, clinical/program level, or
In the bigger picture of operations of BPMG, should Taylor address the problem of employees’ fear of Dr. Harsh?
Does Lee bear some responsibility for staying on top of changes in Medicare billing and reimbursement policies, especially since telemedicine became a major issue during the pandemic?
If Lee complies with Dr. Harsh’s orders, could that be considered culpable of committing Medicare fraud—or would Lee be let off for “just following orders”?
Based on how Taylor managed Lee’s email, how would you assess Taylor’s readiness to be an administrator? How could Taylor have managed the situation differently?
What role did the pandemic and stay-at-home order play in creating Lee’s dilemma?
What should Lee do about Dr. Harsh and their relationship going forward? Should Taylor be a part of the process? Who should lead the effort?
Should Lee talk to Taylor about forwarding the email to Dr.Harsh?
Identify all the major issues concerning Lee’s situation. How would you solve them?
Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Provide three possible solutions to the problem you identified.
How do these assumptions affect cultural awareness, cultural knowledge, behaviors, and/or skill development?
Were these assumptions focused at the individual/staff level, clinical/program level, or organizational/administrative level?
Did you make any assumptions while reading this case regarding race, ethnicity, gender or gender identity, sexual orientation, socioeconomic status, or culture?
What is going on in this case?
Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Provide three possible solutions to the problem you identified.
What are three factors contributing to this problem?
Identify the main problem in this case.
What is going on in this case?
Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Provide three possible solutions to the problem you identified.
What are three factors contributing to this problem?
Identify the main organizational problem in this case.
What is going on in this case?
What are the steps for reporting suspected disability fraud?
If you are the practice manager in this case, should you report this action to legal authorities?
What are the legal implications of forging a physician’s signature on a disability form?
Was it appropriate for the practice to discharge the patient after he threatened the staff and the doctor?
What other steps should CGH take in its procurement process to avoid the conflict of interest problem that arose in this case?For example, if published evaluation studies do not recommend the first choice being recommended to the committee by anyone at CGH, should the published studies take
Should CGH require that all departments in the hospital use the committee process? Provide a rationale for your decision.
Should the committee be influenced by the recommendations of other executives at CGH in making its choices or should other executives (if not committee members) stay out of these procurement decisions?
Should the committee have excluded the device made by company A because of the financial relationship of company A with Dr. Excited, regardless of whether company A’s device appears to the best one for the tasks at hand and is available at a competitive price?
After reviewing this summary of the facts involved in this case, do you believe the committee made the right decision to select company A’s device? Provide a rationale for your decision.
Although most of us are not lawyers, what is your best guess about what the outcome will be in terms of the charges against the paramedics?
Why are the charges against the paramedics considered to be rare?
What is required to find negligence in a legal case like this?That is, what is required to show the elements of negligence?
What is meant by the terms “manslaughter” and “criminally negligent homicide”?
What is ketamine and what is it used to treat? What is the standard of care for administering ketamine? (Hint: The Porter article may provide some clues about the standard of care.)
What is a grand jury indictment?
What is involved in a malpractice suit? Do you think Amanda should sue the hospital for malpractice? Why or why not?
Should the nurses, aides, and doctors on the CCU have recognized that Jimmy was in withdrawal? Is this something they should have been taught in school?
Do you think that this problem was exacerbated by the fact that this scenario took place during the COVID-19 epidemic?
What could have been done differently that might have changed the outcome? For example, would the communication, the care, and the outcome possibly have been different if Amanda had been allowed in the ED, and if Jimmy had been admitted to the cancer unit? That is, was there an error in the handoff
What do you think went wrong in this case?
What do you think should be done to help J?
What should G and the AA be doing to assist J? Do they have any expertise in this area?
What is the definition of abandonment? Do you think that Dr.Burdened has abandoned J?
What does the literature tell us about the process of going through withdrawal from opioids?
What is the federal government doing to address the opioid crisis?
What resources can she draw upon to help her? Should she contact the New Jersey State Health Department? Are there other resources that might be helpful?
What do you think Aunt Nin needs to do to try to help J?
What does J need to do to allow Aunt Nin to get involved?
Can Aunt Nin just call up the nursing home and get information about J? Can she talk to J’s Medicaid case manager? Why or why not?
Have J’s rights been violated?
What rights do patients have with respect to their care?
What are the responsibilities of nursing homes with respect to patient care? (Hint: The Centers for Medicare and Medicaid Services (CMS), particularly cms.gov/nursing-homes, may be a good resource for you.)
What do you think Tree should do next?
What has the federal government done to decrease the prescribing and use of opioids?
Have these patients’ rights been violated?
What rights do nursing home patients have with respect to their care?
Do these mistakes fit the definition of abandonment?
What types of specific mistakes were made in this case by Dr.Traveler?
What is going on here? What is the definition of abandonment?Do you think that Dr. Traveler has abandoned these patients?
What actions would prevent this from happening in the future?
If your answer is yes, what might the nurse have done differently?
Was it reasonable for the nurse to have left Anderson to attend to the patient next door?
What are the liability issues to address in this case?
What are the management issues to address in this case?
Did you make any assumptions while reading this case regarding race, ethnicity, gender or gender identity, sexual orientation, socioeconomic status, culture, or other protected class? Were these assumptions focused at the individual/staff level, clinical/program level, or
From your RCA, if the independent autopsy revealed that the cause of Sally’s death was self-suffocation, would that change the safety committee’s conclusion regarding Dr. Amber’s responsibility for Sally’s death? How might a hypothetical finding impact the RCA outcomes and recommendations?
Conduct a root-cause analysis (RCA) to examine the causes and the team members who were directly involved in Sally’s death.
Do you agree with the safety committee conclusion regarding the team member who was responsible for Sally’s death?Provide a rationale for your response.
Reshape the interdisciplinary team collaboration dynamic(s) in this case, demonstrating strategies and a process that bridges the gaps and could have prevented Sally’s death.
Outline the gaps in the interdisciplinary team communication and collaboration that led to Sally’s death.
What are the staff- and management-related barriers that interfered with the safety culture at this mental health facility?Provide the rationale for your comments and propose management strategies to overcome these barriers.
The physician stated that in the past the patient was contacted by phone while in Mexico. Why is synchronous video different?At what point does a “conversation” become “care”?
In this situation, what other unique circumstances could arise due to the use of telehealth?
Did the clinic manager, risk manager, and legal team make the correct choice by not reporting the incident to the professional licensing board?
What additional actions might the clinic manager have taken?
Was the physician justified in the decision to conduct the visit?
What are the major issues presented in the case?
Are you aware of what the law and our clinic’s policy say about conducting telehealth across international borders?
If there had been a medical emergency during the visit, what would you have done?
Do you believe that your actions are in the best interest of the patient?
Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Provide three possible solutions to the problem you identified.
What are three factors contributing to this problem?
Identify the main organizational problem in this case.
What is going on in this case?
What steps should CNF take to prevent this situation from reoccurring?
What legal liabilities might CNF have to deal with, and what might the fallout be from this incident?
Why do you think the facility staff want to meet with Ford? If you were Ford’s manager, what actions would you take?
What legal or regulatory entity investigates and resolves this type of concern?
What law has Ford violated?
What do we know about this case so far?
Are there any clinical and financial implications?
How could this incident impact the reputation of the organization?
Is it reasonable to terminate all the parties involved?
How should the issues in the case be addressed by management?
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