All Matches

Solution Library

Expert Answer

Textbooks

Search Textbook questions, tutors and Books

Oops, something went wrong!

Change your search query and then try again

Result Not Found

Books FREE
Tutors
Study Help
Ask a Question

Search
Sign In
Register

study help
business
business communication

Questions and Answers of Business Communication

Which communication channels are preferred when sending a message that is personal or confidential? Why?
How is the use of technology impacted by legal limitations and requirements?
1. How has the effective communication of information via WVO’s website empowered members? 2. How does WVO expect to benefit from the website?
What practices should be followed to avoid sending a “flame”?
How does communication differ when emailing, instant messaging, and texting?
How does communication differ when emailing, instant messaging, and texting? Discuss.
How does writing for a weblog or wiki differ from writing for a website? What precautions should be followed?
How are interorganizational project teams using the Web to achieve goals?
What guidelines apply to recording an effective voice message? to leaving an effective voice message on another’s phone?
Describe the courteous use of a cell phone.
Describe three business communication situations in which a technology channel would be inappropriate for exchanging information. Explain your choices.
How does a communicator balance the equally important goals of communicating efficiently and building team camaraderie?
How is web communication different from other forms of business communication? How is it similar?
1. Does email have ethical and legal ramifications for the sender, the receiver, and the company? What might those be in this situation? 2. In small groups, discuss the manner in which David handles
1. Locate other websites that provide information about your selected country. Prepare a list of dos and don’ts for the traveler visiting that country. 2. Prepare a one-page essay that uses the
List the steps in the deductive outline recommended for good- and neutral-news messages.
Provide guidelines for writing instructions that can be understood and followed consistently.
What suggestions will contribute to a warm, genuine tone in a thank-you or appreciation message?
Explain how claim messages and responses to requests both use the deductive message pattern.
What is the difference between resale and sales promotional material? Provide an example of each. Why should resale and sales promotional material be included in an adjustment message?
Distinguish between the two major types of request messages, and specify the outline preferable for each type.
Describe the procedure typically used by companies to acknowledge orders. Provide three situations when sending an individualized order acknowledgment would be appropriate and explain why?
Provide suggestions for writing a legally defensible credit information letter.
What information should be included in a letter extending credit?
What considerations should be given to a message recipient’s culture when planning a good-news or neutral-news message?
What role does goodwill play in composing effective deductive messages?
What criteria should be used in determining whether a good- or neutral-news message would be best communicated on paper, electronically, or verbally?
1. In small groups, discuss David’s entrance at the beginning of the video. How does the “rock star” quality of the entrance add to or detract from the news he is delivering? 2. What mistakes
1. Locate other articles that discuss ways to protect your computer files and activities. Prepare an oral presentation about your findings. 2. Mark Twain once said, “There is no security in life
Explain the typical appropriate channels and outline for a message that conveys bad news. Under what conditions would a sender be justified in choosing an alternate outline or channel?
Why is the effective handling of negative or crisis information of such importance to a company?
1. When would Manchin’s admonition to “Please share all the factual information, good or bad,” not necessarily be the best advice? 2. What could Manchin have done differently in responding to
What three functions does the first paragraph of a bad-news message serve? Does “I am responding to email” accomplish all of these functions? Explain.
What objectives should the final paragraph accomplish? Should the closing sentence apologize for action taken? Should it refer to the statement of refusal to achieve unity? Explain.
Discuss the legal implications involved in writing credit refusals.
Frequent channels for delivering business messages include written, electronic, and face-to-face means. What criteria would you use in selecting the appropriate channel for delivering bad news?
How might standard practices for internal and external communication change when a company is facing uncertain times (e.g., an economic recession, bankruptcy proceedings, etc.)?
Saying “no” is not difficult; the challenge is to do so while protecting goodwill. Explain the rationale and significance of this statement.
1. In groups have students develop a script for a television commercial for Mattel that could be aired in the preholiday season to assure the safety of Mattel products. 2. Prepare a memo report
1. In small groups, discuss what responsibility Mattel had in the toy manufacturing problems? 2. What measures did Mattel take to restore consumer confidence: How effective were those measures and
1. In small groups, discuss the effectiveness of David’s delivery of bad news. Compile a list of suggestions for improvement. 2. In small groups, compose a script of a conversation between David
1. Linking from the Internet sites listed for this case, locate an additional article on the issue of online anonymity. Print out the article and prepare a two-page abstract that includes the
List the writing principles that are important in writing an effective persuasive message.
What is meant by an “appeal” in a persuasive message?
Find out more about Jonathan Reckford and view his brief video message at www.habitat.org/ceo/default.aspx. How are Reckford’s background and leadership style aligned with the unique needs of an
How have Habitat and Whirlpool used their partnership for effective persuasion?
What strategies are being used by Habitat to appeal to individual and corporate donors?
What are the legal and ethical implications of persuasive messages?
Define “central selling feature.” Where should it appear in a persuasive message?
What are the characteristics of a good attention-getter? List five techniques for getting receivers’ attention.
Why are sales letters normally longer than routine messages? What guidelines apply as to the recommended lengths for paragraphs?
In addition to the general guidelines for sales messages, what specific guidelines apply to sales-oriented email messages?
How should price be handled in a sales message?
What is the principle difference between a persuasive claim and a routine claim?
When does one cross the line between being persuasive and being coercive or overbearing?
1. In small groups, analyze David’s use of persuasion in his “pep talk” with Tim. Does David’s discussion follow the AIDA approach to persuasion? What does David do to put the receiver, Tim,
1. Go to your favorite Internet shopping website and analyze the shopping tools available, e.g., online help, cyberclerks, chat features. Discuss what you find. If the site offers no opportunities
Select a product you want to purchase and locate it on three or four different consumer websites. Outline the product you are considering and the websites you visit. If price was not a factor, which
1. Prepare a presentation that describes current legal provisions that address the problem of unsolicited telephone calls, mailings, and email. Make recommendations for enforcement of existing laws
1. Why has Daniel Vasella been likened to business moguls such as Steve Jobs and Sam Walton? 2. Explain Vasella’s cautionary approach to research. 3. How can vision be communicated successfully to
How are observational and experimental research different?
What techniques can help make the Internet search process more efficient?
What purpose do quotes and paraphrases serve in the findings of a report?
How has the process of research changed in recent years? How have the changes been both beneficial and detrimental?
1. In teams of four, visit the listed sites and prepare a presentation on Information Overload (IO). The presentation should include the following elements: (1) seriousness of the problem, (2)
1. What data collection method is Gareth using in his research? Is it effective in the given situation?2. What data collection method is Gareth using in his research? Is it effective in the given
Have students view the YouTube video at the companion website of an interview of Chad Hurley conducted by U.S. Representative Ed Markey following Hurley’s presentation to Congress. Discuss their
What are potential pitfalls of using presentation software to create graphics? What advice do you suggest for producing an effective graphic using presentation software?
How much is “too much” when considering the use of graphics in a business document?
A poorly designed electronic slideshow can detract from the effectiveness of your presentation. Compose a list of blunders to avoid in designing effective slideshows.
1. After reading the required sources, students should write a statement for the Unilever/Dove website on policy of the company regarding image enhancements.2. Write a one-or two-page report on the
1. In small groups, discuss the proper way to introduce colleagues in an office setting. Conduct research to locate information about introduction etiquette among those of a culture other than your
1. Compile a list of behaviors or practices that can lead to the reporting of “lying statistics.” For each item on your list, indicate whether the behavior or practice is likely an intentional or
How does a report writer decide the best organization for a formal report and determine which preliminary or addenda parts to include in a report?
How does team preparation of a proposal differ from preparation by an individual? How can technology assist in team writing?
How does an annual report reveal what a company feels about itself?
What would cause you to want to open and read an annual report?
What additional communication options are possible when annual reports are delivered over the Internet or by CD or DVD instead of in traditional paper form?
Briefly discuss the primary principles involved in writing an executive summary. What is the significance of other names given to this preliminary report part?
What purposes are served by the findings, conclusions, and recommendations sections? How are they related, yet distinctive?
Give two or three examples of emotional terms that should be avoided in a formal report. Why is impersonal, third person style frequently used in formal reports? How is it achieved?
In addition to length, what are the differences between long and short reports?
How are memorandum, letter, and email reports similar? In what ways are they different?
What is the primary purpose of a proposal, and what can the writer do to assure that the purpose is achieved?
Considering general trends in society toward more informality in many situations, how might the style of reports be impacted?
How do diversity considerations impact the choices made in report style and format?
In small groups, consider how David should have handled his oral briefing differently. Compose a short skit that redesigns the oral briefing using an inductive outline and focuses on the most
The problem of cybertheft, or online theft of copyrighted material, is discussed. Individual and corporate responsibility for protecting copyright is emphasized. 1. Visit the listed sites to
How does the purpose of a presentation affect the process of planning a presentation? What two techniques can you use to condense the purpose of a presentation into a brief statement?
What strategies are recommended for delivering an effective team presentation?
Read the following article available that summarizes the advice of Edward Tufte when using a PowerPoint presentation to enhance your speaking: Avoid the inflictions of PowerPoint. (2006, March).
Following directions from your instructor, electronically post your response to this statement: “No visual aid has ever been developed that will change a weak presentation into an excellent one.”
Develop a list of suggestions for the appropriate use of an electronic slide presentation.
What does a speaker hope to accomplish in the close? What suggestions will help a speaker accomplish this goal?
Discuss general guidelines for preparing an effective presentation visual.
Briefly explain the provisions of the Copyright Law of 1976 as it applies to multimedia content (graphics, sound, and video). What steps can presenters take to ensure they are complying with
Which delivery methods are used most often by business speakers? What are the advantages and limitations of each?
What can a speaker do to ensure that a presentation is understood and not offensive to audience members of various cultures?
With current advancements in technology, how has the business presenter’s role been simplified? How has it become more difficult?
What is the single, most important piece of advice you would give for making an effective business presentation?

Showing 1800 - 1900 of 5986

First
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Last

Get In Touch

About Us
Contact Us
Career
Jobs
FAQ
Campus Ambassador

Company Info

Security
Copyrights
Privacy Policy
Terms & Condition
SolutionInn Fee
Scholarship

Services

Sitemap
Fun
Definitions
Become Tutor
Study Help Categories
Recent Questions
Expert Questions

Copyright © 2024 SolutionInn All Rights Reserved.

Get the SolutionInn - Study Help App