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experiencing mis
Experiencing MIS 2nd Edition David Kroenke - Solutions
Q2 Why is systems development difficult and risky?
Q3 What are the five phases of the SDLC?
Q4 How is system definition accomplished?
Q5 What is the users’ role in the requirements phase?
Q6 How are the five components designed?
Q7 How is an information system implemented?
Q8 What are the tasks for system maintenance?
Q9 What are some of the problems with the SDLC?
7. Suppose you ask a senior manager for advice, as described in the guide. Does the manager's response absolve you of guilt? Suppose you ask the manager and then do not follow her guidance. What problems result?
8. Explain how you can buy in on schedule as well as costs.
1. What do you thinokf this developer’s attitude? Do you think he’s unduly pessimistic or do you think there’s merit to what he says?
5. Describe the intangible costs of having an organizational belief that schedules are always unreasonable.If this developer worked for you, how would you deal with his attitude about scheduling?
/ 7. Do you think therei i ss omething different when scheduling __ information systems development projects than when scheduling other types of projects? What characteristics might make such projects unique? In what ways are they the same as other projects?8. What do you think managers should do
is Assume you work for MRV and you have the conversation with Sue at the start of this chapter. Assume that Sue asks you to take a leadership role in investigating this new system.a. Develop a plan for this project using the SDLC.b. Specify in detail the tasks to accomplish during the system
2. Consider the MRV process problem discussed in Chapter 7, and in particular the design of a new process that uses an equipment database (see Figure 7-11, page 174). Assume that Sue asked you
3. Read the description for developing a database to track volunteers for the public TV station in Chapter Extension 7, “Database Design.”a. Develop a brief plan for this project using the SDLC. List major tasks to perform at each stage.b. Specify in detail the tasks to accomplish during the
Q1 Why do you need to know about the IT department?
Q2 What are the responsibilities of the IT department?
Q3_ How is the IT department organized?
Q4 What IS-related job positions exist?
Q5 How do organizations decide how much to spend on IT?
Q6 What are your IS rights and responsibilities?
3. Why is it incorrect to consider productivity as a culprit?
4. Explain the phenomenon of creative destruction.
6. Apply the line of reasoning you used in your answer to question 5 to some other technology or system, such as CRM, ERP, OLAP, RFM, or some other technology.
1. Explain how you would respond to each situation.
2. Suppose someone from the IT department notifies you that one of your employees is spending 3 hours a day surfing the Web.How do you respond?
4. Suppose someone from the IT department notifies you that one of your employees is sending many personal emails. When you| ask how they know the emails are personal, you are told that they measure account activity and when suspicious email usage is i suspected, the IT department reads
5. As an employee, if you know that your company occasionally reads emails, does that change your behavior? If so, does that justify the company reading your email? Does this situation differ from having someone read your Ene postal mail that nents to be delivered to you at work? Why or why not?
1. Explain Dee's mistake. Explain the mistake of her management. Describe what Dee should have done.
1. Reread the MRV chapter introductions for Parts 3 for MRV.and 4 and for Chapters 7 through 11. Reread the 3.description of MRV’s possible new system in MIS in Use 10 (page 251) and the MRV systems summary in MIS in Use 11 (page 270). Given this information, make a list of each of the
2. Given your list in item 1, describe IS planning tasks for MRV.
3. Given your list in item 1, describe IS development tasks for MRV.
4. Given your list in item 1, describe IS maintenance tasks for MRV.
5. Given your list in item 1, describe the tasks for pro- tecting IS at MRV.
6. As a group, reflect on the lists that you have made in your answers to questions 2 through 5. Because of its limited budget, MRV will need to prioritize among these tasks. List the top-10 priority tasks and explain how each task is a top priority. If you think more than 10 tasks should be top
7. Ifyou managed MRV, how would you accomplish the tasks you identified in your answer to question 6? Would you consciously choose not to perform some of these tasks? What would be the consequences of such a choice? If you know that a task needs to be done but choose for cost reasons not to do it,
8. To what extent do you believe that MRV’s experience is shared by other small businesses? What conclusions do you draw from this exercise about the need for MIS knowledge among small business owners?
1. How does OneSystem contribute to Marriott’s objectives?
2. What are the advantages of having one revenue management system instead of two? Consider both users and the IT department in your answer.
Q1 What is a computer network?
Q2 What are the components of a LAN?
Q3_ What are the alternatives for a WAN?
Q4 How does encryption work?
Q5 What is the purpose of a firewall? _
Q6 What is a VPN, and why is it important?
. In your own words, explain the meaning of the claim that no one can think exponentially. Do you agree with this claim?
2. Describe a phenomenon besides connectivity or magnetic memory that you believe is increasing exponentially. Explain why it is difficult to predict the consequences of this phenomenon in 5 years.
4. List three products or services, like movie rental, that could dramatically change because of increased connectivity. Do not include movie rental.
. Rate your answers to question 4 in terms of how closely they fit with problems that people have today.
1. Determine the shortest path from you to your university's president. How many links does it have?
2. Give an example of a network to which you belong that is like the floor in the figure. Sketch a diagram of who knows whom for six or so members of that group.
3. Recall a recent social situation and identify two people, one of whom could have played the role of Linda (someone in your group whom you do not know) and one of whom could have played the role of Eileen (someone in a different group whom you do not know). How could you have introduced yourself
4. Does it seem too contrived and calculating to think about your social relationships in this way? Even if you do not approach relationships like this, are you surprised to think that others do? Under what circumstances does this kind of analysis seem appropriate, and when does it seem
5. Consider the phrase, "It's not what you know, it's whom you know that matters." Relate this phrase to the diagram. Under what circumstances is this likely to be true? When is it false? When is it ethical?
6. Describe how you can apply the principle, "The people you know the least contribute the most to your network" to the process of a job search. Are you abusing your relationships for personal gain?
2. Consider the situation of a company that has two offices at physically separated sites. Suppose each office has a group of 15 computers.a. Ifthe two offices are retail art galleries, what is likely to be the most common type of interoffice communication? Given your answer, what type of WAN do
1. Whatis the current situation? |a. What technology is operational today?b. What products are being offered?c. How many customers does Clearwire have?Where are they?d. What is Clearwire’s current revenue and profitability?(You can find out because Clearwire is a public company.)
2. What is Clearwire’s near term (2- to 3-year)opportunity?a. What does the company plan to do with the $3.2 billion raised in May 2008?b. What new WiMax technologies does it expect to develop in the next 2 to 3 years?c. What new products will it offer?d. What are its projections for the number
3. Who is Clearwire’s competition?a. Compare and contrast Clearwire’s capability with that of the iPhone.b. Besides the iPhone, who else is in competition with Clearwire?c. How will the competitive landscape change in the next few years?
4. Assume that Clearwire is successful. Identify five opportunities that its success will create for you. Use the example of Larry Jones in Case Study 6 to stimulate your thinking, but do not constrain yourself to the campus market that he considered.
1. Consider the information technology skills and needs of your parents, relatives, family friends, and others in the Baby Boomer generation. Though you may not know it, you possess many skills that that generation wants but does not have. You know how to text chat, how to download music from
2. Interview, survey, or informally discuss the items on your list in question 1 with your parents and other Baby Boomers. Determine what you think are the five most frustrating and important skills that these people do not possess.
3. The Baby Boomer market has both money and time, but not as much information technology capability as they need, and they do not like that situation. Brainstorm products that you could sell to this market that would address the Baby Boomers’ techno-ignorance. For example, you might create a
. How viable are your concepts? Do you think you can make money with these products? If so, summarize an implementation plan. If not, explain why not.
Q1 What does it mean to localize software?
Q2 What are the problems and issues of localizing and distributing databases worldwide?
Q3 What are the consequences of global data communication?
1. All of the data included in this database are available in public documents.Since this is the case, what is the value of the Aviation Safety Network? Why don’t users just consult the online version of the underlying references? In your answer, consider the difference between data and
. What was the cause of the incident shown in Figure 2? That incident, in which no one was injured, occurred in an Airbus 320 airplane that was flown by Lufthansa Airlines out of an airport in Germany. It would be illogical to conclude from this one incident that it is dangerous to fly Airbus 320s,
. The ASN database and Web site were created and maintained by two individuals. The database may be complete and accurate, or it may not be. To what extent should you rely on these data? What can you do to decide whether you should rely on the data at this site?
. Consider the data in Figure 3. Do you agree that there appears to be no Significant difference between passengers in the front and the rear of the airplane? Why or why not? There does seem to be a difference between the number of accidents and the phase of the flight. What is that difference, and
. Suppose you work in the marketing department for an airline. Can you use these data in your marketing efforts? If so, how? What are the dangers of basing a marketing campaign on safety?
. Suppose you are a maintenance manager for a major airline. How can you use these data? Would it be wise to develop your own, similar database? Why or why not?
Q1 Why is business process management important to organizations?
Q2 How does business process management vary in scope?
Q3_How does Business Process Modeling Notation (BPMN)document business processes?
Q4 How does the interaction of business process elements affect cost and added value?
Q5 What role do information systems play in business processes?
Q6 What are the advantages of the service-oriented architecture(SOA)?
Q7 Why are XML and other SOA standards important
8. Is it ethical for you to ship to the fictitious company? Is it legal?
4. Describe the impact of your activities on next quarter’s inventories
1. Clearly, this person is bitter about new programs and new ideas. What _ do you think might have been the cause of her antagonism? What~ seems to be her principal concern?Nn . What does she mean by “vicious” compliance? Give an example of an experience you’ve had that exemplifies such
4. What does she mean when she says, “If someone wants to empower me, she would listen rather than talk”? How does listening to- someone empower that person?
5. Her examples of “pull change” all involve the use of new products. To what extent do you think pull works for new management programs?
1. Identify the activities that are performed in the process of selecting and installing stone countertops.Ensure that each activity is a service.
2. Identify the resources that apply to these activities.
3. Identify the data that flows among activities.
4. Model the stone selection process using BPMN notation. Use PowerPoint to create your model and construct it in swim-lane format.
5. Suppose that you work for a stone vendor and you realize that there are many slabs of stone that are reserved that ought not to be. (The clients have selected other slabs.) Identify possible causes for this situation and suggest a process remedy.
6. Suppose that you work for a stone vendor and have just learned that seven slabs of rare and expensive stone were installed that the client did not purchase. The slabs that were installed had been selected as a possibility by the client, but the client had intended to purchase a different set of
7. Explain how a knowledge of business process management could help you become a stone slab client rather than a stone chipper.
How do companies use e-commerce?
Q2 How does e-commerce improve market efficiency?
Q3 What economic factors disfavor e-commerce?
Q4 What technology is needed for e-commerce?
Q5 What is Web 2.0? :
Q1 How does organizational strategy determine information systems structure?
Q2 What five forces determine industry structure?
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