Experiencing MIS 2nd Edition David Kroenke - Solutions

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Name the five phases in the systems development life cycle, and briefly describe each.
Using Figure 12-4 as a guide, explain how you would describe the systems definition task. Name and describe four elements of feasibility. (Hint: The four types of feasibility can be arranged as Cost, Operational, Schedule, Technical; arranged this way, the first letter of each makes the acronym
Summarize the tasks in the requirements phase. Describe the role for users in this phase. Discuss what you believe will happen if users are not involved or if users do not take this work seriously. Describe the role users play in requirements approval.
Summarize design activities for each of the five components of an information system. Explain six categories of procedure that need to be designed.
Name the two major tasks in systems implementation.Summarize the system testing process. Describe the difference between system and software testing. Explain testing tasks for each of the five components. Name four types of system conversion. Describe each way, and give an example of when each
Explain why the term maintenance is a misnomer. Summarize tasks in the maintenance phase.
Explain why the SDLC is considered a waterfall process, and describe why this characteristic can be a problem. Describe problems that occur when attempting to develop requirements using the SDLC. Summarize scheduling and budgeting difficulties that the SDLC presents.
Summarize how Jared and the rest of the PRIDE Systems’management team could use the knowledge of this chapter.Summarize how Zev and potential PRIDE investors could.State two ways in which you might need this knowledge in the future.
Assume that you are an intern working with Jared and that you are present at the meeting at the start of this chapter. Assume that Jared asks you to help him investigate this opportunity.a. Develop a plan for this prototype project using the SDLC. Describe, in general terms, the work to be done in
After answering question 12-1, assume that Zev pushes back because he thinks that you are making the project overly complicated, possibly to increase the length of your internship. Write a one-page memo explaining to Zev why it is important to follow the SDLC or some similar process.
In Case Study 7 (pages 199-202), you learned that three vendors had been considered as outside contractors, but two of them bowed out of the competition.Describe three reasons that they may have done so.
HOW DO REPORTING SYSTEMS ENABLE PEOPLE TO CREATE INFORMATION?
Describe the purpose of a reporting system. Explain how reporting systems enable people to create information. List four basic reporting operations. Using Figures CE13-1 and CE13-4, explain how each context enables the creation of more information.
Assume that you are a buyer at AllRoad and you are asked to describe the kind of report you want to help you negotiate with vendors. Describe (or sketch the outline of) a report that would give you a meaningful context about:a. Popular productsb. Most profitable productsc. Lost revenue from
HOW DOES THE GLOBAL ECONOMY AFFECT ORGANIZATIONS AND PROCESSES?
HOW DO INTER-ENTERPRISE IS FACILITATE GLOBALIZATION?
WHAT ARE THE SECURITY CHALLENGES OF INTERNATIONAL IS?
Describe how the global economy has changed since the mid-20th century. Explain how the dot-com bust influenced the global economy and changed the number of workers worldwide.Summarize why the idea that the world is flat gained momentum and why that notion is incorrect so far. State how that fact
Explain how internationalization affects the five components of an IS. What does it mean to localize software? Summarize the work required to localize a computer program. In your own words, explain why it is better to design a program to be localized rather than attempt to adapt an existing
State the short answer to this question. Name the four drivers of supply chain profitability. Discuss how global information systems affect each driver. Explain how inventories represent waste, Summarize the effect that Henry Ford’s act of increasing his workers’ pay had on Ford auto sales.
Explain legal differences between countries with respect to the use of encryption, distribution of content, and personal privacy protections. Describe how natural disasters, geopolitical risks, civil unrest, and terrorist attacks could threaten the physical security of international IS. Give an
What is a computer network? LO.1
What are the components of a LAN? LO.1
What are the alternatives for a WAN? LO.1
How does encryption work? LO.1
What is the purpose of a firewall? LO.1
What is a VPN, and why is it important? LO.1
What does it mean to localize software? LO.1
What are the problems and issues of localizing and distributing databases worldwide? LO.1
What are the consequences of global data communication? LO.1
In your own words, explain the meaning of the claim that no one can think exponentially. Do you agree with this claim? LO.1
Describe a phenomenon besides connectivity or magnetic memory that you believe is increasing exponentially. Explain why it is difficult to predict the consequences of this phenomenon in 5 years. LO.1
List three products or services, like movie rental, that could dramatically change because of increased connectivity. Do not include movie rental. LO.1
Rate your answers to question 4 in terms of how closely they fit with problems that people have today. LO.1
Determine the shortest path from you to your university's president. How many links does it have? LO.1
Give an example of a network to which you belong that is like the floor in the figure. Sketch a diagram of who knows whom for six or so members of that group. LO.1
Consider the phrase, "It's not what you know, it's whom you know that matters." Relate this phrase to the diagram. Under what circumstances is this likely to be true? When is it false? When is it ethical? LO.1
Describe how you can apply the principle, "The people you know the least contribute the most to your network" to the process of a job search. Are you abusing your relationships for personal gain? LO.1
Suppose you manage a group of seven employees in a small business. Each of your employees wants to be connected to the Internet. Consider two alternatives:e Alternative A: Each employee has his own modem and connects individually to the Internet e Alternative B: The employees’ computers are
What is the current situation?a. What technology is operational today?What products are being offered?c. How many customers does Clearwire have?Where are they?d. What is Clearwire’s current revenue and profitability?(You can find out because Clearwire is a public company.) LO.1
Who is Clearwire’s competition?a. Compare and contrast Clearwire’s capability with that of the iPhone.b. Besides the iPhone, who else is in competition with Clearwire?c. How will the competitive landscape change in the next few years? LO.1
Interview, survey, or informally discuss the items on your list in question 1 with your parents and other Baby Boomers. Determine what you think are the five most frustrating and important skills that these people do not possess. LO.1
How viable are your concepts? Do you think you can make money with these products? If so, summarize an implementation plan. If not, explain why not. LO.1
Dee must find a way to restrict blog access to Emerson employees. She can either use a public server and restrict access with a system of user IDs and passwords, or she can place the blog within the Emerson network, where it will be protected by Emerson's firewalls and access will be allowed using
Don told Dee that using the VPN is a much better alternative, for two reasons: One, Dee would have to pay Don more to set up a security system on a public blog. Second, such a system would require Emerson salespeople to have separate credentials just to access the blog. Many salespeople would
The IT department did not want to allow Don to have access inside their network. They compromised by allowing him to install software on the test server.This compromise allowed Don to gain entry to a portion of the Emerson network, but not all of it.Hence, it was better than unrestricted access,
AsIwatched the progress of this project, it seemed to me that the IT department either had too junior of a person working on Dee’s project or that person simply didn’t want to do this task. When Don finally got access to the test server, he had been told that the IT person had already installed
When presenting this case, I worry about leaving the impression with the students that IT departments are always resistant and uncooperative. This is certainly not the case. I believe the fundamental problem was that, from the IT department's perspective, Dee had an unrealistic schedule. That
In the final analysis, I think the wrong decision was made. Even though the IT department was represented by a lazy or incompetent worker, Don should not have been given access to the internal network. Dee’s project was not important enough to justify that risk. Given more time, the IT department
I use Figure 6-19 to summarize Chapters 4, 5, and 6.I expect my students to know the meaning of all the terms on that figure and to be able to explain how they work together. If there is any student left who thinks this material is irrelevant, they should think about Dee. She needed that knowledge
I introduce this scenario with the following questions:a. Why should access to Dee’s blog be restricted?What would happen if the blog were hosted on a public site?b. What are the two alternatives for protecting her site? (See Background comment 1.)c. What are the advantages and disadvantages of
As a way of checking the class’s understanding of the material in Chapters 4 through 6, I go around the room asking the students to explain the elements in Figure 6-19. For each element(computer, software, Web page), I ask:a. What is the component? (e.g., hardware, software, data)b. What is the
Dee played hardball with the IT department. She knew they didn’t want her to create a separate site with separate user [Ds and passwords, so she threatened to do so in order to get access for Don.a. Was her action ethical?b. Was is smart?c. Was it beneficial for Emerson?d. Was it beneficial for
Let's recap and evaluate the results:a. What was Dee’s goal?b. How did she accomplish that goal?c. How did she use knowledge of IT to increase her power?d. Do you think situations like this are common or rare in business today? LO.1
Were some alternatives not addressed?a. What actions might Dee or Emerson have taken to reduce the risk of allowing Don access?b. Were there alternatives other than allowing Don to access the network? What were they?c. What do you think Emerson should have done? LO.1
I think it’s hard to disagree with this statement, but it will be interesting to see what the students think.The goal of the question is to make sure the students understand the point of the remark. LO.1
See the earlier discussion of social networking.RFID adoption is another. It hasn't yet caught on, but once RFID becomes a standard in the supply chain, watch out! Everyone will begin to use it.Overnight it will become a true (as opposed to today’s Wal-Mart-dictated) requirement. LO.1
It’s having a huge impact. Not just the 500 channels of TV, but the blogs and podcasters. Also consider social networking (by whatever name it will have). Look at how the blogs influenced response to the announcement of Sarah Palin as John McCain's running mate.Quality is interesting; a debate is
Three possibilities are:e Delivery trucks could publish their movement and locations over time to interested parties (shipping managers, customer support representatives)e Parents could use GPS and embedded-underthe-skin RFID chips to keep track of their children.e Insurance companies could use
The answer depends on the student and your local situation. LO.1
Use a fraternity or sorority, a student club, a church community, a dorm, a professional group, or a job. LO.1
It's easier to meet Linda because she’s in your group. You and she have many acquaintances in common. You also have your department’s business in common, so you'll likely have much to say, It’s more awkward to meet Eileen. You have no acquaintances in common; you may not know what group she
Business social events are business events, and not treating them as a way of increasing the size of your network is naive.> Over time, business relationships may evolve into social relationships, but only over time.Assume people you meet in business are just as interested in learning how you can
First, regarding the phrase, professionals need to know their profession. Accountants need to know accounting, financial analysts need to know finance, and network administrators need to know TCP/IP—OSI. That said, however, what differentiates two people with about the same level of
Get out and meet people. Go to every possible business speaker event. Talk with the speaker afterward. Ask interesting questions about his or her talk. Get that person’s business card. Follow up with an email thanking them and asking another pertinent question or two. Join relevant business clubs
Suppose you work in the marketing department for an airline. Can you use these data in your marketing efforts? If so, how? What are the dangers of basing a marketing campaign on safety? LO.1
Suppose you are a maintenance manager for a major airline. How can you use these data? Would it be wise to develop your own, similar database? Why or why not? LO.1
How do companies use e-commerce? LO.1
How does e-commerce improve market efficiency? LO.1
What economic factors disfavor e-commerce? LO.1
What technology is needed for e-commerce? LO.1
What is Web 2.0? LO.1
How can businesses benefit from Web 2.0? LO.1
Do you think Anne’s post that she was “Out too late last night” was inappropriate, given that she knew that her professional colleagues were reading her page? Explain your answer. LO.1
Read the situations in items a through g and answer the questions contained in each, LO.1
Based on your answers in question 1, formulate ethical principles for creating or using social networks for business purposes. LO.1
Based on your answers in question 1, formulate ethical principles for creating or using user-generated content for business purposes. LO.1
Summarize the risks that a business assumes when it chooses to sponsor user-generated content. LO.1
Summarize the risks that a business assumes when it uses social networks for business purposes. LO.1
These two very similar publications have taken two different approaches for using the Internet to gain revenue from their archives. Describe what you believe are the advantages and disadvantages of each approach. LO.1
Visit http://woodenboat.com and _ http://finewood working.com. Compare the ways that these two publications use social networking on their sites.For each, how does their use of social networking contribute to revenue? To what other goals does social networking contribute? Which publication uses
Compare the ways that these two publications host UGC on their sites. For each, how does UGC contribute to revenue? To what other goals does UGC contribute? Which publication employs UGC more effectively? Explain your answer. LO.1
Choose one of the two publications and identify a new use for social networking. Write a one-page memo to the publisher of that magazine describing your idea and how it would contribute to the goals of the publication. LO.1
Choose one of the two publications and identify a new use for UGC. Write a one-page memo to the publisher of that magazine describing your idea and how it would contribute to the goals of the publication. LO.1
Is Fine Woodworking in danger of losing subscriptions to its paper magazine to the online magazine?Does it matter? Why or why not? LO.1
Fine Woodworking earns revenue from subscriptions to its online magazine. Wooden Boat earns no subscription revenue at all. Is it missing the boat?Why or why not? LO.1
Investigate auctions on eBay and, for any category of product in which you have knowledge or interest, compare selling prices to prices of new goods from e-commerce sites. Attempt to find one or more products in which the item sold on eBay costs more than if it had been purchased from a vendor.
Go to www.ebay.com and learn how eBay charges for its auctions. You have many options to choose from; select the option(s) that you believe will be best for selling goods using this strategy. Explain why you think that option is the best. LO.1
Using price comparison sites (such as PriceGrabber, CNET, or Froogle), identify three sources for products that you identified in question 1. If you did not find any qualifying products in that question, identify sources for some product in which you have an interest. Seek sources that provide free
Either by yourself or with a group of classmates, find a product from your answer in question 3 that seems to you to be a good bargain. Set up an auction for that item on eBay with terms that will enable you to make some profit, even if the product sells at the lowest price. LO.1
Run the auction. If you make some profit, celebrate, and run it again. If not, state why and what you would do differently to earn some profit. LO.1
a. Suppose that Majestic starts a group ona social networking site for a particular rafting trip. Graham, the 15-year-old college student who started this chapter, decides to use that group to attract women at his college to join the trip. He posts a picture of a handsome 22-year-old male as a
. Suppose you own and manage Majestic. Is it unethical for you to encourage your employees to write positive reviews about MRV? Does your assessment change if you ask your employees to use an email address other than the one they have at MRV?
. Again, suppose you own and manage Majestic and that you pay your employees a bonus for every client they bring to a rafting trip.Without specifying any particular technique, you encourage your employees to be creative in how they obtain clients. One employee invites his MySpace friends to a party
. Suppose you were at one time employed by Majestic and you were, undeservedly you think, terminated by the company. To get~ even, you use Facebook to spread rumors to your friends (many of whom are river guides)about the safety of MRV trips. Are your actions unethical? Are they illegal? Do you see
1. Sue, the owner of Majestic River Ventures, decided some time ago that she or one of the senior trip leaders should interview each client to ensure that they have enrolled in the proper raft trip. She decided this when a man who could barely get in and out of the raft enrolled in a trip with
2. Develop three different ways that Majestic could use social networking to facilitate its competitive strat- egy. Select what you think is the best alternative and justify your selection.
3. Develop three different ways that Majestic could use user-generated content (other than crowd- sourcing) to facilitate its competitive strategy. Select what you think is the best alternative and justify your selection.
4. Develop three different ways that Majestic could use crowdsourcing to facilitate its competitive strategy. Select what you think is the best alternative and jus- tify your selection.
5. At the start of this chapter, Graham complains because there are "no girls" on his trip. Take that complaint as a statement of a larger problem- namely, that trips are randomly composed of clients who happen to show up. Describe how Majestic could use a Facebook group to foster the creation of

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