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Essentials Of MIS 14th Edition Kenneth C. Laudon, Jane P. Laudon - Solutions
6- 2 What are the principles of a database management system?• Define a database management system (DBMS), describe how it works, and explain how it benefits organizations.• Define and compare the logical and physical views of data.• Define and describe the three operations of a relational
6- 1 What is a database, and how does a relational database organize data?• Define a database.• Define and explain the significance of entities, attributes, and key fields.• Define a relational database and explain how it organizes and stores information.• Explain the role of
Ask about how much training you would receive in how to use the company’s data products.
Ask exactly how you would be using Microsoft Office tools in your job.
Use the web to research the company, its products, services, and customers, and the way it operates. Try to find out more about the company’s online quantitative database.
Review this chapter and the discussion of business intelligence and analytics in Chapter 11 .
What challenges would you anticipate trying to sell our products and services to non-US organizations?
Do you have any foreign language proficiency?
What sales and marketing experience have you had?
What is your level of expertise with Microsoft Office tools—Word, Excel, PowerPoint, Access?
Did you work with quantitative data in your college courses or at a prior job? What did you do with the data?
Have you ever worked with online databases or database software? Exactly what did you do with these databases? Did you ever take a database course?
Why is accurate and consistent data particularly important for DEWA?
Explain how people-based, organizational, and technological factors were involved in this challenge.
Identify the main challenge faced by DEWA in this case study.
News outlets have been experiencing a severe crisis of profitability. What do you think are the causes of this crisis? What role can big data analytics play in countering it?
Explain why cooperation between data experts and journalists was vital to the efficient analysis of data.
Protecting the identity of a whistleblower or whistleblowers is of vital importance to journalists. Give at least one reason why this is so important.
Why was it a challenge to place all the documents from the Paradise Papers in one database?
5- 16 Allowing employees to use their own smartphones for work will save a company money.Do you agree? Why or why not?
5- 15 Compare and evaluate how the companies described in this case study dealt with the challenges of BYOD.
5- 14 What people, organization, and technology factors should be addressed when deciding whether to allow employees to use their personal mobile devices for work?
5- 13 What are the advantages and disadvantages of allowing employees to use their personal mobile devices for work?
5- 12 Form a group with three or four of your classmates. Choose two server or mobile operating systems to evaluate. You might research and compare the capabilities and costs of Linux versus UNIX or the most recent version of the Windows operating system for servers. Alternatively, you could
5- 11 In this exercise, you’ll use software at various online travel sites to obtain pricing for total travel and lodging costs for a sales conference.The Foremost Composite Materials Company is planning a two-day sales conference for October 19–20, starting with a reception on the evening of
5- 10 In this exercise, you will use spreadsheet software to calculate the cost of desktop systems, printers, and software.Use the Internet to obtain pricing information on hardware and software for an office of 30 people. You will need to price 30 PC desktop systems (monitors, computers, and
5- 9 Qantas Airways, Australia’s leading airline, faces cost pressures from high fuel prices and lower levels of global airline traffic. To remain competitive, the airline must find ways to keep costs low while providing a high level of customer service. Qantas had a 30-year-old data center.
5- 8 The University of Pittsburgh Medical Center (UPMC) relies on information systems to operate 19 hospitals, a network of other care sites, and international and commercial ventures. Demand for additional servers and storage technology was growing by 20 percent each year. UPMC was setting up a
5- 7 What are the advantages and MyLab MIS disadvantages of cloud computing?
5- 6 Should organizations use software service providers (including cloud MyLab MIS MyLab MIS services) for all their software needs? Why or why not? What people, organization, and technology factors should be considered when making this decision?
5- 5 Why is selecting computer hardware and software for the organization an important business decision? What people, organization, and technology issues should be considered when selecting computer hardware and software?
5- 4 What are the principal issues in managing hardware and software technology?• Explain why managers need to pay attention to capacity planning and scalability of technology resources.• Describe the cost components used to calculate the TCO of technology assets.• Identify the benefits and
5- 3 What are the major types of computer software used in business and the major software trends?• Distinguish between application software and system software and explain the role the operating system of a computer plays.• List and describe the major PC, server, mobile, and cloud operating
5- 2 What are the major computer hardware, data storage, input, and output technologies used in business and the major hardware trends?• Explain why a small business might opt for a PC and why a larger business might opt for workstations and a server.• Identify the type of business that is
5- 1 What are the components of IT infrastructure?• Define information technology (IT) infrastructure and describe each of its components.
Review postings on the company’s LinkedIn page and Facebook and Twitter channels to learn about strategic trends and important topics for the company
Indicate that you are very interested in learning more about the technology industry and technologies and services the company works with.
Inquire exactly how you would be using Microsoft Office and if possible provide examples of how you used these tools to solve problems in the classroom or for a job assignment. Bring examples of your writing (including some from your Digital Portfolio described in MyLab MIS) demonstrating your
Use the web to research the company and how it works with other technology companies to provide its IT services. Learn what you can about these partner companies as well as the tools and services they offer.
Review this chapter and also Chapters 6 – 8 of this text , paying special attention to cloud computing, networking technology, and managed technology services.
What is your level of proficiency with Microsoft Office? What work have you done with Excel spreadsheets?
Can you give us an example of a sales-related problem or other business problem that you helped solve? Do you do any writing and analysis? Can you provide examples?
Do you have any digital marketing experience?
Have you had much face-to-face contact with customers? Can you describe what work you did with customers? Have you ever helped customers with a technology problem?
What do you know about cloud computing and managed IT services? Are you familiar with common operating system, security, and data management platforms?Have you ever used these services on the job? What did you do with them?
4- 15 Describe the weaknesses of Facebook’s privacy policies and features. What people, organization, and technology factors have contributed to those weaknesses?
4- 12 With three or four of your classmates, develop a corporate ethics code on privacy that addresses both employee privacy and the privacy of customers and users of the corporate website. Be sure to consider email privacy and employer monitoring of worksites as well as corporate use of
4- 11 This project will help develop your Internet skills for using the privacy protection features of leading web browser software.Examine the privacy protection features and settings for two leading web browsers such as Internet Explorer, Microsoft Edge, Mozilla Firefox, or Google Chrome. Make a
4- 10 In this project, you’ll learn how to build a simple blog of your own design using the online blog creation software available at Blogger.com . Pick a sport, hobby, or topic of interest as the theme for your blog. Name the blog, give it a title, and choose a template for the blog. Post at
4- 9 As the head of a small insurance company with six employees, you are concerned about how effectively your company is using its networking and human resources. Budgets are tight, and you are struggling to meet payrolls because employees are reporting many overtime hours. You do not believe that
4- 8 FashionToday is an online fashion shop catering to Belgium, the Netherlands, and Luxembourg. They keep track of each customer’s email address, home address, age, gender, clothing preferences, and body-size measurements. Yara is a young woman who struggles to find things her size but is a
4- 7 Discuss the pros and cons of allowing companies to amass personal data for behavioral targeting.
4- 5 Should producers of softwarebased services, such as ATMs, be held liable for economic injuries suffered when their systems fail?
4- 4 How have information systems affected laws for establishing accountability and liability and the quality of everyday life?• Identify the most common reason for business system failure
4- 3 Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?• Explain the purpose and the significance of GDPR in its current form.• Distinguish between opt-in and opt-out with respect to data
4- 2 What specific principles for conduct can be used to guide ethical decisions?• List and describe the five steps in an ethical analysis.• Identify and describe six ethical principles.
4- 1 What ethical, social, and political issues are raised by information systems?• Explain what nonobvious relationship awareness is.• Describe the net impact of the doubling of computer power every eighteen months.• List some of the ethical issues in information systems that have been given
If you do not have any hands-on experience in the privacy area, explain what you do know about privacy and why it is so important to protect sensitive personal data, and indicate you would be very interested in learning more and doing privacyrelated work.
Try to find out more about employee recordkeeping and privacy protection at US military bases or other organizations.
Use the web to find out more about the Privacy Act and privacy protection procedures and policies for personnel records.
Review this chapter, with special attention to the sections dealing with information systems and privacy.
Have you ever dealt with a problem involving privacy protection? What role did you play in its solution?
If you were asked to improve privacy protection for our organization, how would you proceed?
What do you know about privacy protection practices for both written and electronic correspondence?
What do you know about the Privacy Act?
What background or job experience do you have in the privacy protection field?
Can the problem of smartphones reducing cognitive skills be solved? Why or why not?Explain your answer.
Should restrictions be placed on children’s and teenagers’ smartphone use? Why or why not?
What steps could Boeing and the FAA have taken to prevent this problem from occurring?
Is the solution provided by Boeing adequate?Explain your answer.
Describe the role of people, organization, and technology factors in the Boeing 737 MAX safety problems. To what extent was management responsible?
What is the problem described in this case?Would you consider it an ethical dilemma? Why or why not?(p. 18)
3- 12 With your team of three or four students, select a company described in the Wall Street Journal, Fortune, Forbes , or another business publication. Visit the company’s website to find additional information about that company and to see how the firm is using the web. On the basis of this
3- 11 In this exercise, you will use software at car-selling websites to find product information about a car of your choice and use that information to make an important purchase decision. You will also evaluate two of these sites as selling tools.
3- 10 In this exercise, you’ll use database software to analyze the reservation transactions for a hotel and use that information to fine-tune the hotel’s business strategy and marketing activities.In MyLab MIS, you’ll find a database for hotel reservation transactions developed in Microsoft
3- 9 Tracfone Wireless is a leading prepaid wireless service in the United States, Puerto Rico, and the US Virgin Islands. Despite its rock-bottom rates for mobile voice and data services, Tracfone’s growth has been slowing. Management wants to know why this is happening and what can be done to
3- 8 Dolce is an Italian company selling high-end turnkey kitchen designs—designer stoves, refrigerators, microwave ovens, and other appliances as well as worktops and kitchen cabinets. To compete better globally, Dolce has decided to let customers design their own kitchens through a web-based
3- 7 It has been said that the advantage that leading-edge retailers such as Walmart have over competitors isn’t technology—it’s their management. Do you agree? Why or why not?
3- 6 What are some of the issues to consider in determining whether the Internet would provide your business with a competitive advantage?MyLab MIS MyLab MIS
3- 5 It has been said that there is no such thing as a sustainable competitive advantage. Do you agree?Why or why not?
3- 4 What is the role of business process management (BPM) in enhancing competitiveness?• Define BPM and explain how it helps firms become more competitive.• Explain how a business can go about identifying processes for change.• Explain the value and purpose of tools provided by software
3- 3 How do information systems help businesses compete using quality and design?• Define TQM and explain who has the associated responsibilities within an organization.• Describe the purpose and the value of benchmarking.
3- 2 How do information systems help businesses compete globally?• Describe how globalization has increased opportunities for businesses.• List and describe the four main ways of organizing a business internationally and the types of systems configuration for global business organizations.
3-1 How do Porter’s competitive forces model, the value chain model, synergies, core competencies, and network-based strategies help companies use information systems for competitive advantage?• Define Porter’s competitive forces model and explain how it works.• List and describe four
5. Consider inquiring what kinds of problems with customers’ data quality you would most likely encounter on the job.
3. Review the company’s LinkedIn profile and posts in addition to other social media channels. Are there consistent themes across these channels the company seems to be focused on? Be prepared to show that you understand the kinds of business challenges and opportunities facing this company.
1. Review this chapter’s discussion of IT and business strategy and also Chapter 6 on data management, including the section on data quality .
1. What do you know about data quality and data management? Do you have any work experience in these areas? Have you ever encountered a data quality problem?If so, can you describe how the problem was solved?
4. How does Hong Kong Disneyland determine which theme or character should be introduced in the park?
3. How does Hong Kong Disneyland manage its suppliers?
2. What problem did Disneyland face as it began to draw more visitors to the theme park? How was it overcome?
1. Discuss the various strategies adopted by Hong Kong Disneyland to attract visitors.
3-4 What is the role of business process management (BPM) in enhancing competitiveness?
3-3 How do information systems help businesses compete using quality and design?
3-2 How do information systems help businesses compete globally?
3-1 How do Porter’s competitive forces model, the value chain model, synergies, core competencies, and network-based strategies help companies use information systems for competitive advantage?
2-13 Identify the people, organization, and technology factors affecting adoption of internal corporate social networks.
2-12 With a team of three or four other students, find a description of a manager in a corporation in Forbes, Fortune, Wall Street Journal , or another business publication or do your research on the web. Gather information about what the manager does and the role he or she plays in the company.
2-11 In this exercise, you will use MapQuest software to map out transportation routes for a business and select the most efficient route.You have just started working as a dispatcher for Cross-Country Transport, a new trucking and delivery service based in Germany. Your first assignment is to plan
2-10 In this exercise, you will learn how to use spreadsheet software to improve management decisions about selecting suppliers. You will filter transactional data about suppliers based on several criteria to select the best suppliers for your company.You run a company that manufactures aircraft
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