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business
experiencing mis
Experiencing MIS 6th Edition David M Kroenke, Randall J Boyle - Solutions
Q3 What is competitive strategy?
Q4 What is a value chain?
Q5 How do value chains determine business processes and information systems?
Q6_ How do information systems provide competitive advantages?
1. In your opinion, did the new owners take any illegal action? Is there evidence of crime in this scenario?
8. How do you define job security?
1. Apply the value chain model to a retailer such as Target (www.target.com). What is its competitive strategy? Describe the tasks Target must accomplish for each of the primary value chain activities. How does Target’s competitive strategy and the nature of its business influence the general
2. Apply the value chain model to a mail-order company such as L.L.Bean (www.llbean.com). What is its competitive strategy? Describe the tasks L.L.Bean must accomplish for each of the primary value chain activities. How does L.L.Bean’s competitive strategy and the nature of its business influence
5. Samantha Green owns and operates Twigs Tree Trimming Service. Samantha graduated from the forestry program of a nearby university and worked for a large landscape design firm, performing tree trimming and removal. After several years of experience, she bought her own truck, stump grinder, and
Samantha has never heard of Michael Porter or any of his theories. She operates her business “by the seat of her pants.”a. Explain how an analysis of the five competitive forces could help Samantha.b. Do you think Samantha has a competitive strategy?What competitive strategy would seem to make
6. Fired Up, Inc., is a small business owned by Curt and Julie Robards. Based in Brisbane, Australia, Fired Up manufactures and sells a lightweight camping stove called the FiredNow. Curt, who pre- viously worked as an aerospace engineer, invented and patented a burning nozzle that enables the
2. Suppose you are told that the business process in Figure 1 in MIS in Use 3 has a negative margin.Explain what that means. Suppose the margin of some business process is a negative $1 million. If costs are reduced by $1.2 million, will the margin necessarily be positive? Explain why or why not.
3. Consider the alternative of replacing the rental personnel from the business process in Figure 1.a. Describe changes that will need to be made to the process documented in Figure 1. One way to answer is to scan a copy of this diagram and annotate the changes on that copy. Or, if the annotations
4. Consider the alternative of increasing the value delivered by existing rental personnel. The text suggests possibly renting more kinds of equipment or selling items of use to guests who are renting bicycles, but consider other options as well.a. Describe five ways that you think the existing
1. Analyze the five competitive forces for Bosu’s market.
2. Visit www.bosu.com. What appears to be Bosu’s competitive strategy? Explain your answer.
3. Explain the nature of the five primary value chain activities for Bosu.
4. Review the principles of competitive advantage in Figure 3-8. What information systems can Bosu create to enhance its product or differentiate it from existing and emerging competition?
5. What information systems can Bosu develop to create barriers to entry to the competition?
6. What information system can Bosu develop to lock in customers?
7. What information systems can Bosu develop to establish alliances?
Q1 Why is the global economy important today?
How does the global economy change the competitive environment?
Q4 How does the global economy change value chains and business processes?
How does the global economy change information systems?
1. Visit www.gettyimages.com, and select “Creative/Search royalty-free.” Search for an image of a city close to your campus. Select a photo and determine its default prices.
2. Explain how Getty Images’ business model takes advantage of the nearly free data communications and data storage opportunities described in Chapter 1.
3. Evaluate the photography market using Porter’s five forces. Do you think Getty Images’ marginal cost is sustainable? Are its prices sustainable? What is the key to its continued success?
4. What seems to be Getty Images’ competitive strategy?
5. Explain how Getty Images has used information systems to gain a competitive advantage.
6. Based on your answers to the previous questions, would you choose to buyGetty Images’ stock?
Q1 How did this stuff get here?
Q2 What is a business process?
Q3 What are the components of a business process?
Q4 What is information?
Q5 What is the role of information in business processes?
Q6 How do information systems support business processes?
1.i your own words,e xplain tt he aifference between pope and empathetic thinking.
2. Suppose you and al person differs ubstantially ona plem definition. Suppose she says to you, “No, the real problem is that..followed by her definition of the problem. How do you respond?
. Explain the statement, “n ee empathetic thinking is smart.” Do you ae
1. As you will learn in Chapter 7, the three types of business process are (1) processes within a single department, (2) processes that span several departments, and (3) processes that span different organizations. In the MIS in Use 2 case, processing within a given activity, such as Approve
2. Brose is a German company that has a factory in Brazil that sells to customers in the United States and Japan. Business processes span all of these countries. Do you think that different cultures and different languages might pose problems for crossorganizational processes? How do you think
Explain why such an inventory might be necessary.
In what ways do you think such an inventory would be valuable? How would it save costs?Result in faster implementations? Create better systems?
In what ways would such an inventory be of limited value? Would knowledge of a process developed to interface with Toyota in Japan be of use when developing a process to interface with Ford in Detroit?
HOW DOES ORGANIZATIONAL STRATEGY DETERMINE INFORMATION SYSTEMS REQUIREMENTS?
Summarize AllRoad’s competitive strategy.
Describe an information system that is consistent with AllRoad's strategy.
Describe an information system that is inconsistent with AllRoad’s strategy.
Summarize ways that competitive strategy influences organizational culture.
Given your abilities, your goals, and your aspirations, describe the type of competitive strategy that is ideal for you.
Consider the ethics of the statement that Andrea made to all of the employees. Using both the categorical imperative (pages 16-17) and utilitarianism(pages 42-43), assess the ethics of that statement. If you were to question her about the ethics of her statement, how do you think she would justify
Diagram and explain the relationship among industry structure, competitive strategy, value chains, business processes, and information systems. Working from the bottom up, explain how the knowledge you've gained in these first three chapters pertains to that diagram.
Describe the original purpose of the five forces model and the different purpose for which it is used in this chapter. Name two types of forces and describe the strength factors for each.Name three competitive forces and describe the strength factors for each. Name two bargaining power forces.
Describe four different strategies, as defined by Porter. For each strategy, offer an example of a company that uses that strategy. Describe AllRoad’s competitive strategy and justify it.
Define the terms value, margin, and value chain. Explain why organizations that choose a differentiation strategy can use value to determine a limit on the amount of extra cost to pay for differentiation. Name the primary and support activities in the value chain and explain the purpose of each.
What is the relationship between a value chain and a business process? How do business processes relate to competitive strategy? How do information systems relate to competitive strategy? Justify the comments in the two rows labeled“Supporting business process” in Figure 3-6.
List and briefly describe eight principles of competitive advantage.Consider your college bookstore, and list one application of each of the eight principles. Strive to include examples that involve information systems.
Summarize why the knowledge in this chapter indicates that Drew and AllRoad are on the right track in their investigation of 3D printing. Explain the importance of Figure 3-1. Discuss how the principles of competitive advantage apply to you personally.
Summarize the advantages and disadvantages for AllRoad Parts to sell items via Amazon.com. Would you recommend that the company do so?
For items that it sells itself, compute AllRoad Parts' cost of using FBA to process:a. An order of 10 sets of bicycle pedals weighing a total of 25 pounds.b. An order of a single set of bicycle pedals weighing
5 pounds.c. Acycling shirt weighing 10 ounces.d. Storage for 1,000 sets of bicycle pedals for 3 months (using your own assumptions).
If AllRoad Parts were to use FBA, what business processes would it not need to develop? What costs would it save?
If AllRoad Parts were to use FBA, what information systems would it not need to develop? What costs would it save?
If AllRoad Parts were to use FBA, how would it integrate its information systems with Amazon’s? (To add depth to your answer, Google the term Amazon MWS.)
In your opinion, does it make sense for AllRoad Parts to use FBA? Justify your answer.
How, if at all, would your answers to questions 3-13 through 3-18 change if AllRoad Parts makes some of its parts using 3D printing?
YourFire, Inc., is a small business owned by Curt and Julie Robards. Based in Brisbane, Australia, YourFire manufactures and sells a lightweight camping stove called the YourFire. Curt, who previously worked as an aerospace engineer, invented and patented a burning nozzle that enables the stove to
Define ERP and ERP system. Identify the primary purpose of an ERP system. Summarize the problems that the bicycle manufacturer in Figure CE9-1 has. Explain how the ERP system in Figure CE9-2 overcomes those problems. Explain why “the devil is in the details.” Describe the reasons that
List the requirements that a system must meet to be considered a legitimate ERP solution. Name four components of an ERP solution. Explain how and why ERP applications are configurable. Describe the components of an ERP database design. Define trigger and stored procedure. How do such designs
Summarize the process shown in Figure CE9-5. Explain why it is expensive and time consuming. Explain why it is necessary for the project to have the full support of senior management.
Describe the origins of ERP, and explain how those origins led to the initial ERP implementations in industry. Define industry-specific solution. Summarize the three categories of business size defined in this chapter extension. Explain how the fundamental ERP processes are the same for different
Name the five primary ERP vendors and rank them according to market size. Name and describe the primary product(s) of each of those five vendors. Explain how the vendors’ products relate to customer size. Describe how each of the five vendors is responding to the opportunity of the cloud.
In your own words, restate how ERP systems eliminate the problems of departmental information silos.Review Figure 2-3 on page 33. If AllRoad had an ERP system, would that system help or hinder the creation of the required new business processes? Consider, for example, SAP; it has enjoyed incredible
Define inter-enterprise system, and explain why system management is more difficult for such processes than for functional or cross-functional processes. Give examples, other than ones in this book, of simple, standardized inter-enterprise processes and of complex, customized inter-enterprise
Define supply chain. Explain how disintermediation affects supply chain structure. Explain why the term chain is misleading.Give an example of a supply chain different from the one in Figure CE10-2.
Name the four factors that influence supply chain performance.Briefly explain each.
Explain the difference between supply chain profitability and organizational profitability. Give an example that demonstrates why maximizing organizational profitability does not necessarily lead to the maximization of supply chain profitability.Explain how, in theory, these two can be made the
Define the bullwhip effect, and explain how it occurs. Describe why the bullwhip effect is undesirable. Explain how information systems can eliminate this effect.
List the ways in which inter-enterprise information systems affect supply chain performance. Define speed as it pertains to supply chains. Explain why information systems today cannot maximize supply chain profit.
Describe the role of each of the components in Figure CE13-5, Explain what reporting metadata describes. Name four types of reports, and give an example of each. Name seven different report media. Explain the difference between push and pull reports.
Name the three functions of report authoring. Explain the purpose of report management. Describe the role of metadata for report management. Describe the report delivery function.Explain the role of report delivery for security and for query reports.
Describe the basic operation of an OLAP report. Define measure, and give an example. Define dimension, and give at least two examples. Using hypothetical data and Figure CE13-9 as a guide, show how your measure and dimensions would appear in an OLAP report. Show how the structure of the report
In your own words, explain the phrase meaningful context.
The database in the Microsoft Access file ChOlEx02_ E6e contains the same records of employee activity on special projects as in Application Exercise AE-1.Before going any further, open that database and view the records in the Employee Hours table.a. Eight queries have been created that process
Read Case Study 5 on pages 141-145. A copy of Dean’s database is stored in the Access file ChO5Ex23_E6e.Download a copy of this file and create queries to provide the following data:a. Sort the pianos from high quality to low.b. Sort the pianos from high quality to low and, within each quality,
Suppose you work for a company that installs computer networks. Assume that you have been given the task of creating spreadsheets to generate cost estimates, not just for one customer, but for many different clients.a. Create a spreadsheet to estimate hardware costs.Assume that the user of the
Assume that you have been given the task of compiling evaluations of vendors made by your company’s purchasing agents. Each month, every purchasing agent evaluates all of the vendors that he or she has worked with in the past month on three factors: price, quality, and responsiveness. Assume the
WHAT IS A COMPUTER NETWORK?
WHAT ARE THE COMPONENTS OF A LAN?
HOW DOES THE INTERNET WORK?
HOW DOES THE CLOUD WORK?
Define computer network. Explain the differences among LANs, WANs, internets, intranets, and the Internet.
Define protocol and explain the purpose of protocols. Explain the key distinction of a LAN. Describe the purpose of each component in Figure CE8-2. Define JEEE 802.3 and 802.11 and explain how they differ. List three ways of connecting a LAN or computer to the Internet. Explain the nature of each.
Explain the statement “The Internet is an internet.” Define IP address and explain the different ways that public and private IP addresses are used. Describe the purpose of a domain name and explain how such names are associated with public IP addresses. Explain the role of agencies like Go
Using the department analogy, define SOA and explain why departments are encapsulated. Summarize the advantages of using SOA in the three-tier architecture. Define TCP/IP protocol architecture and explain, in general terms, the purpose of http, https, smtp, and ftp. Define the purposes and roles of
Using your own words, define and describe a 5. Reflect on your answers to questions 1-4.personal brand.
Describe how you could use social media to make an existing professional contact more personal in nature while still maintaining your privacy.
Pick a contemporary topic of interest in yourc. Summarize what you have learned from this major field of study. For example, if you’re an exercise about how you might get more value operations major, pick something like 3D printing. from your college experiences.If you're an accounting major,
Describe a use for RFM analysis at AllRoad. Explain what you would do for customers that have the following scores: [1, 1, 1], [3,1,1], [1, 4, 1], [3, 3, 1], and [1, 1, 3].
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