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project management
Project Management Achieving Competitive Advantage 5th Global Edition Jeffrey K.Pinto - Solutions
Go to http://4pm.com/category/project-plan/wbs/ and view a short tutorial on developing an effective Work Breakdown Structure. Why does this site specifically warn against creating a laundry list of project activities? What are some of the dangers in creating poor Work Breakdown Structures and the
Go to http://www.gwdc.org/docs/msesp/Technical%20 Proposal.pdf to see a process for describing and creating a Statement of Need for the Minnesota State Energy Sector Partnership. In your opinion, what are some of the critical elements in this Statement of Need? Why? What would you include in the
Access https://www.mtholyoke.edu/sites/default/files/datawarehouse/docs/dwprojectprocessanddocumentation.pdf. Analyzing the comprehensive Scope Statement for the data warehousing project, what problem is this project seeking to address? What is the proposed solution?
What is the lowest level of decomposition in the Work Breakdown Structure called?a. Work packageb. Deliverablec. Subdeliverabled. Project
All of the following define a work package EXCEPT:a. A work package has a deliverable resultb. It may be considered by its owner as a project in itselfc. A work package may include several milestonesd. A work package can be created and addressed regardless of other organizational procedures or
George has been assigned to be the new project manager for our project. He is eager to get off to a good start and wants to identify what activities he should first engage in. How would you advise him to start?a. Begin with the Work Breakdown Structure (WBS)b. Begin with a clear scope statementc.
The project manager wants to make sure that he is proceeding in the right order as he moves to develop a clear scope for his project. During scope definition, what should he be doing?a. Involving stakeholders and verifying that they have all provided their input to the processb. Developing his WBS
A hospital expansion is being planned for a community. As part of the scope of this project, it will be necessary to close down the access routes into the emergency room for major remodeling. However, because this is the only hospital for trauma cases within 50 miles, it is not possible to
A Responsibility Assignment Matrix (RAM) does NOT include:a. Who does what activity on the projectb. Job roles and responsibilities for groupsc. Job roles for team membersd. Project reporting relationships
The work authorization system ensures that:a. All the work and only the work gets performedb. Work gets performed in the right order and at the right timec. Work is done completely and according to specificationsd. Project managers are allowed total control over project budgets and resource
The project plan should be all the following EXCEPT:a. Approved by all stakeholdersb. A formal documentc. Distributed to stakeholders according to the project’s communications pland. Used to manage project execution
The process for reviewing and accepting project deliverables is called:a. Scope verificationb. Scope definitionc. Work Breakdown Structure (WBS)d. Scope authorization
A project charter should always include:a. The scope management planb. Stakeholder sign-offsc. The business need behind the projectd. The Work Authorization documentation
Problems have been building at Columbus Instruments, Inc. (CIC) (not its real name) for several years now with the new product development process. The last six high-visibility projects were either scrapped outright after excessive cost and schedule overruns or, once released to the marketplace,
The morning project team meeting promised to be an interesting one. Tensions between the representatives from marketing, Susan Scott, and finance, Neil Schein, have been building for several weeks now—in fact, since the project team was formed. As the project manager, you have been aware that
Kate Thomas, a project manager with Johnson & Rogers Software Engineering, was looking forward to her first project team “meeting.” She applied quotes to the term “meeting” because she would not actually be sitting down at a table with any of the other members of the project team. She had
What are some of the barriers associated with managing virtual project teams? How would you overcome some of these barriers?
You are a project manager and two of your team members are refusing to collaborate on a critical work package. What method of conflict resolution would you use? Why?
List some reasons why a project manager may need to negotiate on a project.
Click on the Web page for project teams at www.projectsmart.co.uk/five-steps-to-a-winning-project-team.php. Which of these five steps seem to be easier for a project manager to perform and which seem to be more difficult? Why? How do the ideas in this chapter compare to the advice given in a
Go to the Web site of a professional sports team and explore the site. What clues do you get regarding the importance of “teams” and “teamwork” from this site? Give two or three specific examples.
Go to the Web site for a pharmaceutical company. Explore the site, particularly information on new research. What kinds of project teams are used within pharmaceutical companies? Can you identify at least five functional areas within these organizations that should work together in a project team
Go to www.ebxml.org/project_teams/project_teams.htm and explore the projects and project teams listed. Notice the size and diversity of some of these project teams. What challenges would you find in attempting to bring these individuals together into a project team? How does the fact that some of
Go to http://tele-immersion.citris-uc.org/ and explore the nature of the project working to develop tele-immersion technology. Click the link marked “Projects” and observe the different fields and uses for tele-immersion technology.What are projected advances and uses for this science into the
The project manager is experiencing serious, deep-rooted conflict between two key project team members. It is apparent that these differences are based on different interpretations of the project’s scope. Which conflict resolution approach would be the most useful for the project manager to
Which of the following is not an example of a team development strategy?a. Creating a WBS for the projectb. Performance reviewsc. Project team outing to a sporting eventd. Team lunches.
Two programmers are involved in a conflict that is threatening to disrupt the development of the project. The project manager calls the two programmers into her office and reminds them that they are both “on the same side” in working to develop the software application for the company.Her
Carrie is from the marketing department and she has become increasingly upset with the attitude of the production member of the project team, Andrew. He seems to either ignore her opinions or make disparaging comments every time she speaks, usually referring to marketing in an unpleasant way. Which
Among the useful means to develop a sense of teamwork in personnel from different functional departments are all of the following EXCEPT:a. Collocation (physical proximity)b. Common goalsc. Organizational rules governing their interactiond. Flexible working hours
Which of the following is NOT a constructive team role?a. Compromiserb. Gate keeperc. Withdrawerd. Smoother
Which stage of group development is most closely associated with “floundering” and initial engagement?a. Formingb. Stormingc. Normingd. Performing
A project manager is experiencing problems when dealing with an engineering department head. The functional manager from engineering refuses to release resources to the project despite repeated requests from the project manager.Which of the following would be best at helping to resolve this
Smoothing, forcing, and withdrawing are all forms of?a. Organizingb. Powerc. Stakeholder relationship managementd. Conflict resolution
Joanie is in charge of a project with an extensive virtual team. She routinely deals with team members from different countries, cultures, and educational backgrounds. All of the following would be methods for improving the efficiency and effectiveness of her virtual project team meetings EXCEPT:a.
The de Havilland Aircraft Company of Great Britain had long been respected in the aircraft manufacturing industry for its innovative and high-performance designs. Coming off its excellent work during World War II, the company believed that it stood poised on the brink of success in the commercial
Driving a car in London just got a lot more dangerous.A soon-to-be-completed skyscraper in the downtown area is having an impact that no one could have imagined:it is starting fires and melting cars. The building—designed by internationally renowned architect Rafael Viñoly—is a dramatic
On April 20, 2004, six lanes of the Nicoll Highway in Singapore disappeared into a 100-foot hole when a tunnel being constructed underneath the highway collapsed.Incredibly, no one was driving on the usually congested highway. The tunnel was part of the underground Circle MRT (Mass Rapid Transit)
Discuss the advantages of using the risk breakdown structure as a tool to organize risks on a project.
Discuss and provide some examples of how a project manager can transfer risk on a project. Are there any drawbacks to this response?
Why is it important for the risk management report form to include who is directly responsible for the risk?
Quantitative Risk Assessment. Assume the following information:Calculate the overall risk factor for this project. Would you assess this level of risk as low, moderate, or high? Why? Probability of Failure Maturity = 3 Complexity = .3 Dependency 5 Consequences of Failure Cost = .1 Schedule = .7
Developing Risk Mitigation Strategies. Develop a preliminary risk mitigation strategy for each of the risk factors identified in Problem 2. If you were to prioritize your efforts, which risk factors would you address first? Why?Problem 2In evaluating projects across industries, it is sometimes
Quantitative Risk Assessment. Assume the following information for an IT project:Calculate the overall risk factor for this project. Would you assess this level of risk as low, moderate, or high? Why? Probability of Failure Maturity = .7 Complexity = .7 Dependency = .5 Client Concerns = .5
Go to www.informationweek.com/whitepaper/Management/ROI-TCO/managing-risk-an-integrated-approacwp1229549889607?articleID=54000027 and access the article on “Managing Risk: An Integrated Approach.” Consider the importance of proactive risk management in light of one of the cases at the end of
FEMA, the Federal Emergency Management Agency, is responsible for mitigating or responding to natural disasters within the United States. Go to https://www.fema.gov/mitigation-best-practices-portfolio. Look around the site and click on “Risk Management” and “Case Studies” to see examples of
Go to www.project-management-podcast.com/index.php/podcast-episodes/episode-details/109-episode-063-how-do-risk-attitudes-affect-your-project to access the podcast on risk attitudes on projects. What does the speaker, Cornelius Fichtner, PMP, suggest about the causes of project failures as they
The project manager has just met with her team to brainstorm some of the problems that could occur on the upcoming project. Today’s session was intended to generate possible issues that could arise and get everyone to start thinking in terms of what they should be looking for once the project
Todd is working on resource scheduling in preparation for the start of a project. There is a potential problem in the works, however, as the new collective bargaining agreement with the company’s union has not been concluded.Todd decides to continue working on the resource schedule in
A small manufacturer has won a major contract with the U.S. Army to develop a new generation of satellite phone for battlefield applications. Because of the significant technological challenges involved in this project and the company’s own size limitations and lack of experience in dealing with
Suppose your organization used a qualitative risk assessment matrix with three levels each of probability and consequences (high, medium, and low). In evaluating a project’s risks, you determine that commercial risks pose a low probability of occurrence but high consequences. On the other hand,
Sanjay is managing a multi-million-dollar construction project that is scheduled to take nearly three years to complete.During the planning phase, he discovers a serious threat to the project schedule and budget due to the fact that he is planning to build during monsoon season in a flood area.
You are managing a project when an unanticipated risk event occurs. You meet with your project team and company experts and figure out a workaround to keep the project on schedule. In what process are you engaged?a. Quantitative risk analysisb. Qualitative risk analysisc. Risk responsed. Control
A probability and impact matrix is useful for:a. Quantitative risk analysisb. Qualitative risk analysisc. Risk Identificationd. Control and Documentation
A workaround is:a. A technique for managing conflictb. A non-critical path (one with extra float) through the network diagramc. An adjustment to the project budgetd. A response to an unplanned risk event
A fixed-price contract offers the seller (contractor):a. A higher risk than the buyer (client)b. The same risk as that of the buyer (client)c. A lower risk than the buyer (client)d. Guaranteed reimbursement of actual costs
The Olympics happen every two years and the focus is usually centered mostly on the athletes, but 2014 proved to be different. Instead, topics of overspending, terroris threats, graft and corruption in high places, and criminal activities took center stage during these winter games. With an initial
In recent years there has been a surge in the construction of large dams in both developing and developed countries including Brazil, Ethiopia, Pakistan, and China. There are several reasons for this increased interest in dam building. Demand for electricity is expected to double worldwide between
Evaluate the difference between direct and indirect costs when considering a project budget. What other common project costs can you identify?
Describe some of the benefits of developing budget contingencies for projects. Is it advantageous for project managers to apply contingency to every project? Justify your answer.
Calculate the fully loaded cost of labor for Sally, your project assistant, using the following data:Hourly rate: $25/hr Hours needed: 260 Overhead rate: 65%
Assume that your senior managers have allocated a labor cost of $30,000 for your project. Using the following data, calculate the fully loaded labor costs for each person. What is the total cost? Can you proceed with the project? Fully Loaded Hours Overhead Personal Hourly Labor Needed Charge Time
Calculate the fully loaded cost of labor for a project team member using the following data:Hourly rate: $52/hr Hours needed: 120 Overhead rate: 60%
It took MegaTech, Inc., 100,000 labor-hours to produce the first of several oil-drilling rigs for Antarctic exploration.Your company, Natural Resources, Inc., has agreed to purchase the fifth (steady state) oil-drilling rig from MegaTech’s manufacturing yard. Assume that MegaTech experiences a
Problem 8.21 identified how long it should take to complete the fifth oil-drilling platform that Natural Resources plans to purchase. How long should all five oil-drilling rigs take to complete?The simplified formula for calculating learning rate time using the table coefficients is given
As the manager of the IT group at your insurance firm, you have been asked to develop a cost estimate for upgrades to the computerized accident-reporting and claims adjustment system you have in place. Your system is basic, without many features, but it needs some general modifications based on
Go to http://pmworldlibrary.net/ and type “case studies” in the search window. Select a project and report on it from the perspective of its cost estimation, budgeting, and (if applicable) expediting perspectives. Was the project a success or failure? Why?
Go to http://www.osp.gatech.edu/budget and click on “Sample Budget.” Reproduce the summary project budget worksheet. After examining the various elements in the budget, what are the main cost drivers for projects of this sort?
Go to www.stickyminds.com/articles.asp and click on “Stickyminds.com Original Articles.” Search for and click on the article by Karl Wiegers, “Estimation Safety Tips.” In the article (found as a pdf link to the site), the author offers tips on making estimates that are accurate and
The project administrator is preparing a preliminary budget for a project and adds in the cost of a new computer for the project team to use. What type of cost would this computer purchase represent?a. Variableb. Directc. Indirectd. Variable direct
The project manager for a large project being developed in northern Ontario recognizes that it will be necessary for her to maintain a close presence at the construction site during its development, and has negotiated the use of a building for her team near the construction project. The cost of the
A project budget identifies $5,000 budgeted for programming costs. The actual amount for programming costs is$5,450. Which of the following statements is correct?a. The $450 represents a negative variance to the budgetb. There is no variance to the budgetc. The $450 represents a positive variance
The project planning phase is moving forward. The project team has solicited the opinions of some senior project managers with experience in similar types of projects to try and develop a cost estimate for the project. This process is an example of:a. Activity-based budgetingb. Contingency
John is putting together his budget for the project and as part of this process, he is actively discussing and soliciting estimates from each member of the project team for the overall budget. He presents his budget to senior management and Susan rejects it, stating, “Team members are always
The majority of a project’s budget is expended on:a. Project charter creationb. Project plan developmentc. Project executiond. Project termination activities
All the following are needed for creating the project budget except:a. Deliverablesb. Work breakdown structurec. Activity cost estimatesd. Cost management plan
Cost estimating should occur:a. Before the work breakdown structure is created and before the budget is developedb. Before the work breakdown structure is created and after the budget is developedc. After the work breakdown structure is created and before the budget is developedd. After the work
Any approved budget increase should be:a. Added to the project contingency fund and only used as a last resortb. Added to the project’s cost baselinec. Added to the project’s lessons learnedd. Offset by budget take-aways from direct cost accounts
Cost management activities consist of all the following except:a. Data collectionb. Cost accountingc. Cost controld. Account reconciliation
What are the main benefits of constructing a network diagram for a project? Why is it a useful project management tool?
What options are available to reduce the critical path on a project? What considerations would you need to make in choosing an appropriate option?
You are a project manager for a medium-sized charitable organization. You are required to plan an outdoor fundraiser that needs to be publicized, with the target of attracting 300 people to the event.a. Create a table to illustrate the activities associated with delivering this project and
What is the time estimate of an activity in which the optimistic estimate is 4 days, pessimistic is 12 days, and most likely is 5 days? Show your work.
Using the following information, develop an activity network for Project Alpha: Activity Preceding Activities A ( BCDEFGH A A B, C B D C E, F, G
What is the time estimate of an activity in which the pessimistic time is 68 hours, optimistic time is 24 hours, and likely time is 48 hours? Show your work.
Construct a network activity diagram based on the following information: Activity Preceding Activities A B C | A A A D DEFGH J B C, D E, F F G, H I
You have a partial network for your project, and you are about to conduct a forward pass through it. Explain why the early start (ES) for activity G is 23 days, not 19 days.Remember, activity G is a merge activity. 16 E 23 7 14 F 19 5 G 4
Referring to the figure in Problem 9.12, suppose that Activity G was the last activity in the network and you were about to start a backward pass.a. What is the project’s duration? (Hint: complete the forward pass)b. What are the late finish (LF) and late start (LS) values for activities E, F,
Referring to the figure shown below, suppose that Activity O was the last activity in the network and you were about to start a backward pass.a. What is the project’s duration? (Hint: complete the forward pass)b. What are the late finish (LF) and late start (LS) values for activities L, M, N, and
Go to www.gamedev.net/page/resources/_/business/business-and-law/critical-path-analysis-and-scheduling-for-game-r1440 and click around the site. There are several articles on how to run your own computer game company. Click on articles related to project management and critical path scheduling for
In 2003, the Department of Health and Human Services in Victoria, Australia, initiated a AU$323 million project to develop HealthSMART, an integrated IT system that would deliver resource management, a medical imaging archive, and centralized patient and financial management across ten health care
Mega Tech, Inc. designs and manufactures automotive components. For years, the company enjoyed a stable marketplace, a small but loyal group of customers, and a relatively predictable environment. Though slow, annual sales continued to grow until recently hitting$300 million. MegaTech products were
Describe the features of a project. How do they differ from day-to-day processes within an organization?
One of the newest thrill rides to open in the Walt Disney World Resort may just be the most impressive. As Disney approached its 50th anniversary, the company wanted to celebrate in a truly special way. What was its idea? Create a park attraction that would in many ways serve as the link between
Consider the case on the BBC’s Digital Initiative Media in this chapter. What do you think were the main problems associated with the BBC’s approach to project management?What challenges did the project management team face in this project, and how can a firm responsible for large IT
The largest professional project management organization in the world is the Project Management Institute (PMI).Go to its Web site, www.pmi.org, and examine the links you find. Which links suggest that project management has become a sophisticated and vital element in corporate success? Select at
Your company is planning to upgrade a key piece of software that is used daily across the organization. Identify the potential stakeholders for this project and discuss some of the reasons why these stakeholders might influence the success of the project.
Imagine the value of cornering the technological market in personal computing. How much would a five-year window of competitive advantage be worth to a company today? It could easily mean billions in revenue, a stellar industry reputation, future earnings ensured—and the list goes on. For Xerox
I recently worked with an organization that adopted a mind-set in which it was assumed that the best way to keep project team members working hard was to unilaterally trim their task duration estimates by 20%. Suppose that you were asked to estimate the length of time necessary to write computer
Widgets ’R Us (WRU) is a medium-sized firm specializing in the design and manufacturing of quality widgets.The market for widgets has been stable. Historically, WRU has had a functional organization design with four departments: accounting, sales, production, and engineering. This design has
The chapter presents three basic forms of organizational structure: functional, project, and matrix. Suppose you are responsible for advising an IT company on changes to an organizational structure to address the growing need for effective project management in creating new software products.
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