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management fundamentals concepts
Questions and Answers of
Management Fundamentals Concepts
Imagine you are looking to join Tesco. How would the organizational story of this scandal affect your decision? Consider both the scandal and how it was managed.
Which stakeholder groups are affected by the financial scandal discussed in the case?
Review the company’s mission and guiding principles (at www.starbucks.com). Explain how these might affect the following: managing its external environment and its organizational culture, global
As Tableau executives get ready to spend time in the company’s international offices, how can they prepare for the cultural differences they will encounter?
With more than 235,000 partners worldwide, what challenges would Starbucks face in making sure its diversity values are practiced and adhered to?
Does Starbucks encourage a customer responsive culture? An ethical culture? Explain.
Which stakeholder groups do Amazon need to consider for this new venture? Who do you think has the greatest influence over them?
When considering the employment of drone technology, are there any demographic environmental forces to consider? Consider the differences between the baby boomers and the iGeneration.
In the case, many of the organizations operate in different countries. Will the external forces vary between countries?
How can an innovative culture be characterized according to Goran Ekvall?
What are the four common ways an organization communicates its culture to employees?
Why is strong culture likely to have a greater influence on employees compared to weak culture?
Distinguish between people and team orientation as dimensions of organizational culture.
How is a shareholder different from a stakeholder? If a stakeholder can hold no shares or any ownership in the organization, why then would the managers care about stakeholder relationships?
Would a manager’s job be fundamentally different if the same person were to work in different companies in the same industry?
What does the term external environment mean? Which external environmental factor is more important for a manager to pay attention to?
Is there a real difference between an omnipotent manager and a “good” manager? Explain.
Apple is known as an innovative company. Why do you think Apple has been able to stimulate innovation successfully?
What kind of change processes did A.S. Watson Group experience since the late 1990s? Discuss the activities that were conducted to smooth the change?
Discuss why you would or would not like to work in an organization like this?
Why is the iPhone considered a disruptive innovation?
Research whether other countries outlaw bribery.
What might the managers at Siemens AG have done differently? Explain.
Do you agree with Chabot that the company will benefit if more executives spend time in international offices? Why or why not?
What are some of the challenges Tableau will face as it hires 1,000 new employees in one year?
How has workforce diversity changed since the 1960s, particularly in the West?
Identify the three main challenges of having workforce diversity in an organization.
Which countries experience a “demographic dividend,” and what does this mean? Is it sustainable or not?
Do you think religion can affect work behaviors?
Look around you and summarize the different forms of diversity you can find at your university.
Different ethnicity causes problems associated with diversity management. Discuss.
Are laws, federal or otherwise, necessary for supporting diversity initiatives?
Who is responsible for doing more to break the glass ceiling barrier for women and minorities?
What challenges could a manager face in the long-term management of disabled workers?
What are the hotel’s advantages of having its workforce being comprised largely of disabled workers? What are the potential drawbacks?
In your opinion, would a performance imperative approach or a compassionate approach be applicable to the management of disabled workers?
What do you think managers can do to let disabled workers find the “right place” in an organization? How can disabled employees help in this process? Explain.
How can other companies be sensitized to recruit more disabled workers? According to you, how would Albergo Etico inspire them? Explain.
Give reasons why you think an organization might not value social responsibility.
How might the moral development of an individual affect their ethical stance?
How can internal and external locus of control influence work behaviors?
Many organizations around the world claim they are green. What criteria would you consider toobjectively evaluate their green credentials?
In April 2010, the Deep water Horizon oil spill in the Gulf of Mexico caused the largest oil spill in history, at an estimated 4.9 million barrels of oil. Initial efforts to cap the well were
What kind of protection can be afforded to whistle blowers? Are these protective steps sufficient to encourage such actions in future?
“Ethical leaders are honest, share their values, stress important shared values, and use the reward system appropriately.” Observe your college professors. Would you consider them to be ethical
What can an organization do to encourage ethical behavior?
How can Techno gym balance being socially responsible and focused on profits?
Would you describe NerioAlessandri’s approach as a social obligation, socialresponsiveness, or social responsibility? Explain.
It’s time to think like a manager. Corporate social responsibility is wonderful,though often criticized as purely rhetorical and laden with subtle profit goals. How can a manager emphasize
Do you think the Wellness Foundation can boost Techno gym’s turnover? Why or why not?
Are you surprised that an organization as large as Volkswagen was caught engaging in such unethical behavior? Do you agree that the organization’s culture could have encouraged this behavior?
Are there structural variables that may have influenced the unethical behavior at Volkswagen?
Evaluate Volkswagen’s actions based on the factors in Exhibit 6-5. How would you describe the issue intensity of Volkswagen’s actions?
Moving forward, what do you think Volkswagen needs to do to avoid such an ethical lapse in the future?
Why is a change agent needed for organizational change? Can a low-level employee be a change agent? Explain your answer.
What is organizational development? How do organizational development techniques support organizational change?
Why do people in organizations resist change? Provide examples an organization can take to reduce resistance to change.
Discuss the role of organizational culture in the change process. What are steps an organization can take to create a culture that supports change?
Why should organizational managers be concerned about reducing employee stress levels?
Provide an example of a disruptive innovation. What impact did this innovation have on the industry?
What’s your interpretation of the company’s philosophy “Look Good, Feel Great, and Have Fun”? How does such philosophy make A.S. Watson Group’s personal care store differ from its
What underpins A.S. Watson Group’s success?
What could other companies learn from A.S. Watson Group’s “new business model”?
Tableau staffs its international offices primarily with host country nationals. What are the advantages and disadvantages of this staffing strategy?
Siemens AG is not the only company to be linked to bribery. Find at least three other examples and describe them briefly.
How many ways can an organization go global? What is the primary driver for the organization to choose a particular path toward going global?
What makes the Association of Southeast Asian Nations (ASEAN) different from the European Union (EU) as a trade alliance? Can those differences impair ASEAN’s effectiveness as a trade alliance
What clarity of perspective would the GLOBE framework, as presented in this chapter, offer to local managers to help them understand their employees better?
Is learning a foreign language essential for managers?
What are the characteristics of a multi domestic corporation?
The European Union (EU) is an economic and political partnership of countries. What are the practical implications of this union?
A monolingual, parochial, and ethnocentric organization is bound to fail. Discuss.
How can big data transform football decisions in the future?
Do you think it is appropriate for football managers to use only quantitative information to evaluate their players’ performance during a season? Why or why not?
What type(s) of conditions are more likely to influence the performance analyst team’s work: certainty, uncertainty, or risks? Explain.
Describe how big data can help football managers to make better decisions and how this has an effect on the decision-making process.
What types of decisions are made by football managers? Would you characterize these decisions as structured or unstructured problems? Explain.
How might globalization impact the decision-making process for Card Connection?
What factors should you consider when deciding to acquire a franchise?
What ongoing decisions are necessary about the size of franchise areas?
What do you understand by personalization technologies? How does big data fit into decision-making processes?
What should a good manager do if it becomes apparent that a decision that has already been made is clearly not working or solving the situation?
Most managers adopt particular styles to simplify their decision making. This helps them make sense of information. Why do you think these styles are unreliable?
Is satisficing a desirable way of making managerial decisions?
Where in the eight-step decision-making process are the likely problem areas for managers?
Explain how good decision making is a skill that can be learned and improved.
How has technology impacted how managers use the quantitative approach in today’s workplace?
What is a bureaucracy? Do bureaucracies still exist today?
What was the significance of the industrial revolution?
What challenges does a holacratic approach have?
What benefits do you see to an organization where there are no job titles, no managers, and no hierarchy?
What is a holacracy?
Why is it important for the ALSA management team to understand the importance of social media in their work?
Henri Fayol suggested that all managers perform the five functions of planning, organizing, commanding, coordinating, and controlling. Was he correct?
Discuss how managers define organizational purpose. How would the managerial functions help in achieving that purpose?.
Is the task of seeking innovative processes really a manager’s job?
It is sometimes said that management is a tough and thankless job. Do you think this is true?
In your opinion, is management still relevant as a course of study today? Explain using relevant examples.
Why are managers important to organizations? What are their key responsibilities in an organization?
Mintzberg suggested that specific actions or behaviors expected of and exhibited by a manager comprise of three specific roles. Briefly explain them.
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