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management fundamentals concepts
Management Fundamentals 9th Edition Robert N. Lussier - Solutions
Wo says to the customer, “You can trust me not to sell you a stock that is not in your best interest.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Jean says, “I’ve never had a drink on the job, but I’ll take a shot of that whiskey with you guys.”Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Carl says to Lolo, “There is no big deal in telling lies to customers. We are helping them buy a good product.”Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Sandy says, “I can’t lie to customers because it is against my Christian religion; it is a sin to lie.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Latavia says to John, “You’re not selling as much as the rest of us. You really should lie to customers like we do. If the boss asks why you aren’t selling as much as the rest of us, you better not tell him we lie, or you will be sorry.”Identify each statement by its level of moral
I try to treat people the way I want them to treat me.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Cindy, what do you think of my decision for handling this situation?Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Clark, you can’t offer the Saudi Prince a BMW M3 car if he buys our product; it’s illegal.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
I’m a member of Rotary International, so I use its approach when I make decisions.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
I follow the guidelines the company gave all of us to use to make sure I’m doing the right thing.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Joel, it’s against my religion to lie, so I will not lie for you. Would you want me to lie to you?Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
I try to make sure that everyone affected by my decisions gets a fair deal.Identify each statement by its level of moral development.A. Preconventional levelB. Conventional levelC. Postconventional level
Why does Marriott International view diversity and inclusion as being important for its business success?
How are businesses classified in the global village?
How does globalization affect your life and that of your family and friends?
President Trump said the Chinese are not trading fairly with America, so he places a tax on imports to make Chinese products more expensive in the United States.Identify the dimension of cultural diversity exemplified by each statement.A. EmbargoB. QuotaC. SubsidiesD. Tariff
Which types of diversity and inclusion exist in Marriott International’s workforce?
What are the four trade barriers?
Should people in the United States make an effort to buy products made in America? If so, how should “made in America” be defined?
The Chinese Government is giving grants to its domestic car business. Identify the dimension of cultural diversity exemplified by each statement.A. EmbargoB. QuotaC. SubsidiesD. Tariff
How do Marriott International’s business practices not reflect an emphasis on affirmative action?
What is the role of the World Trade Organization (WTO)?
Should your home country drop all or some of its trade barriers?
The Japanese Government will not let us export any cars.Identify the dimension of cultural diversity exemplified by each statement.A. EmbargoB. QuotaC. SubsidiesD. Tariff
What business practices does Marriott International use to support workforce diversity and inclusion?
The Korean Government is raising our prices by place a tax on our exported cars.Identify the dimension of cultural diversity exemplified by each statement.A. EmbargoB. QuotaC. SubsidiesD. Tariff
Is the North American Free Trade Agreement (NAFTA) of more benefit or harm to the United States? Why?
Do you think it is a good idea for companies like Marriott International to consider diversity issues when making hiring and promotion decisions or should these decisions always be made based solely on who is the most qualified person for a job in terms of education, experience, and relevant
Should there be one global trade agreement rather than the six major agreements?
The South African Government will only let us export 100 cars a yearIdentify the dimension of cultural diversity exemplified by each statement.A. EmbargoB. QuotaC. SubsidiesD. Tariff
How important would it be to you to work for an employer that has an effective diversity program? Take a position and support it.
Chris is really bright. I’m glad Chris is on my committee.Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
How would you classify Ford Motor from the perspective of the global village?
You’re not going to promote that fag are you?Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
What is the “buy American” effort and how does this consumer movement affect this case?
How does diversity affect you personally? Do you really value diversity?
They are too emotional and moody monthly to be good managers.Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
Assume that President Trump decided to take actions to limit car imports into the U.S. What would we call these actions and what alternatives are available to him?
“It’s not fair to let Muslims take extra breaks and have their own prayer room.”Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
What is NAFTA and how does it affect this case?
“I just don’t feel comfortable around the guy with a missing leg.”Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
What are the differing forms of managing a global business and which form(s) is(are) being addressed in this case?
What is Project GLOBE?
Identify mentors you have had in your life (relatives, friends, teachers, coaches, and managers) and how they helped you to succeed. Also, will you seek out a mentor(s) to help you advance in your career
She’s a dumb blond. The only reason Joe hired her is for her looks.”Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
Agree or disagree with Ford’s decision to cancel its manufacturing plant in Mexico and build in the U.S. based upon the impact this decision may make on the U.S.’s standard of living.
You can’t teach an old dog new tricks. Even though he has a lot less experience, teach him to run the new high tech machine.Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG.
President-elect Trump’s tweet about GM’s moving its plant to Mexico demonstrate which managerial role(s)?
You know those people just don’t have the motivation to get a good education and advance.Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
Which environmental factors (stakeholders) were affected by this case?
Are smaller international companies at a disadvantage when competing with large multinational corporations (MNCs)?
You’re not going to hire that fat guy are you?Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
“I’m glad Linda is not in my department; she can’t get along with anyone.”Identify the negative stereotype that tends to lead to discrimination.A. Age and generationB. GenderC. Sexual orientationD. Race and ethnicityE. DisabilityF. AbilityG. ReligiousH. Other
The people in this country have one of the highest savings rates in the world.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal collectivismG. In-group
Managers throughout organizations in this country focus on getting the job done through teamwork.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal collectivismG.
People in this country are known to be difficult to negotiate with.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal collectivismG. In-group collectivismH.
In some companies in this country, the male managers go around kissing the female employees good morning, and the women get the coffee for the male managers.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD.
The people in this country follow the football/soccer team closely as they take great satisfaction from watching their team in the World Cup.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty
Managers place great importance on status symbols such as having the executive dining room, reserved parking spaces, and big offices.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power
Managers don’t really care about the safety of their employees and provide poor working conditions.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal
Employees get nervous and stressed when they even hear that changes are coming.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal collectivismG. In-group
Employees focus on constant small changes to make the products and processes better.Identify the dimension of cultural diversity exemplified by each statement.A. AssertivenessB. Future orientationC. Gender differencesD. Uncertainty avoidanceE. Power distanceF. Societal collectivismG. In-group
Companies that develop a product in one country and then bring the product to other countries.Identify each practice as more likely to be used by large or small global companies:A. Large MNCsB. Small international companies
Companies that only import and/or export to operate globally.Identify each practice as more likely to be used by large or small global companies:A. Large MNCsB. Small international companies
Companies that have foreign nationals among their top-level managers.Identify each practice as more likely to be used by large or small global companies:A. Large MNCsB. Small international companies
Companies that make their products in other countries.Identify each practice as more likely to be used by large or small global companies:A. Large MNCsB. Small international companies
Companies that develop the latest technology through R&D.Identify each practice as more likely to be used by large or small global companies:A. Large MNCsB. Small international companies
Philips in France makes TVs using speakers from Japan.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint ventureF. Direct investment
Tires R Us in the United States buys tires from Bridgestone in Japan for retail sale.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint ventureF.
Chinese Alibaba buys a warehouse in America to distribute online orders in the United States.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint
The American Children’s Television Workshop gives a Chinese company the right to make its Sesame Street character puppets.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE.
Whirlpool makes its appliances in its factory in Russia.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint ventureF. Direct investment
Dell assembles its computers in the United States and sells them online to people globally.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint
Costco has a Canadian company make some of its Kirkland brand items for sale in its U.S. stores.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint
Wilson Sporting Goods buys the rubber for tennis balls from Brazil.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint ventureF. Direct investment
McDonald’s makes a deal with an Italian businessperson to open a McDonald’s in Rome.Identify which activity or form of global business is described in each statement.A. Global sourcingB. Importing and exportingC. Licensing and franchisingD. ContractingE. Strategic alliance and joint ventureF.
What is there to learn about how to be a good manager in a business organization based on studying coaches from the sports industry?
What are the objectives of this book?
You’ve been promoted from being an employee in one department to be the supervisor in another department. The supervisor you are replacing did not require the group to do much work. Production is low and has declined in recent months. That is why you got the job. As a situational manager,
What are a manager’s resources?
Are you interested in being a manager?
The manager is in a meeting making a presentation.Identify each activity as being one of the following types of management skills:A. TechnicalB. InterpersonalC. Decision making
What types of resources does Joe Maddon control as the manager of the Chicago Cubs?
As a supervisor, you want to improve performance in your department. You have asked your employees to think of ways to improve the department. However, you don’t expect many good ideas because in the past the group has not been very interested or enthusiastic in participating in decision making.
What are the three management skills?
The manager is working on fixing a broken machine.Identify each activity as being one of the following types of management skills:A. TechnicalB. InterpersonalC. Decision making
What types of management skills does Joe Maddon use as the manager of the Chicago Cubs?
As a supervisor, you spend little time telling employees what to do and most of the time encouraging them to do a good job. However, at the present time, your employees have fallen behind schedule on an important project due soon. As a situational manager, identify the following:Capability
What are the four functions of management?
The manager is sending an email letting the employees know they exceeded the sales goal.Identify each activity as being one of the following types of management skills:A. TechnicalB. InterpersonalC. Decision making
How does Joe Maddon carry out the four management functions as the manager of the Chicago Cubs?
You are discussing the delegation of a new task to one of your best employees, Pete. However, Pete is hesitant to take on the new assignment. You are confident he can do it on his own. As a situational manager, identify the following:Capability LevelManagement StyleBehavior to UseAction Taken
What are the three management role categories?
Is management ability universal? In other words, can a good manager in one environment (e.g. computers) also be effective in another (e.g. banking)?
The manager is scheduling which machines will produce each product next week.Identify each activity as being one of the following types of management skills:A. TechnicalB. InterpersonalC. Decision making
How does Joe Maddon apply contingency theory of management in his job as manager of the Chicago Cubs?
You have an employee, Jean, who does an excellent job on her own. You believe the job is boring to Jean because it is too easy for her. Therefore, you have decided to delegate one of three assignments to her, but you’re not sure which one she will like best. As a situational manager, identify the
The manager is trying to figure out a way to solve a problem.Identify each activity as being one of the following types of management skills:A. TechnicalB. InterpersonalC. Decision making
Would you like to work for a manager like Joe Maddon? Why?
Would you prefer to work for a small or large business, and a profit or not-for-profit organization?
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