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business
management fundamentals concepts
Management Fundamentals 9th Edition Robert N. Lussier - Solutions
It isn’t fair to take away our sales commission and put us on salary only. This is going to result in my getting a pay cut.Identify the type of resistance to change in each statement.A. UncertaintyB. Learning anxietyC. Self-interestD. Fear of lossE. Fear of loss of controlF. Successful habits
What are competitive and first-mover advantages?
What type of grand strategy is Wal-Mart pursuing?
Did you hear that they now want us to log on when we get to and leave work, and even when we take breaks. Don’t they trust us anymore? We need to fight this.Identify the type of resistance to change in each statement.A. UncertaintyB. Learning anxietyC. Self-interestD. Fear of lossE. Fear of loss
How do you define small business?
What external environmental factors were most influential in Wal-Mart changing its business strategy?
I don’t think the new way is better. We really don’t need to make this change, do we boss?Identify the type of resistance to change in each statement.A. UncertaintyB. Learning anxietyC. Self-interestD. Fear of lossE. Fear of loss of controlF. Successful habits
Discuss the management functions in implementing Wal-Mart’s strategy.
Did you hear that the company is going to retrench and lay off 1,000 people and eliminate some departments, including ours? We have to fight it.Identify the type of resistance to change in each statement.A. UncertaintyB. Learning anxietyC. Self-interestD. Fear of lossE. Fear of loss of controlF.
Would you rather work for a small or large business? Why?
Which of the following organizational development interventions could Wal-Mart most benefit from?
Ashley, when we come up with a creative idea, we have several levels of management that have to approve the innovation.Identify the type of organizational culture described in each statement.A. Innovative cultureB. Noninnovative culture
Is Wal-Mart currently at the unfreezing, moving, or refreezing stage of the Lewin model?
Does creating urgency really help to get people to change? Give at least one example to support your position.
Is Wal-Mart in the denial, resistance, exploration, or commitment stage when it enters new industries?
Which of the seven ways to overcome resistance to change do you believe is the most important?
To better compete with its rivals, should Wal-Mart focus on a change in strategy, structure, technology, or people?
Chloe, Why is our boss so autocratic; always telling us all the details of how to do a new task without our input?Identify the type of organizational culture described in each statement.A. Innovative cultureB. Noninnovative culture
Which of the six reasons for resisting change do you believe is most common?
What are the four stages in the change process?
Is the pressure for Wal-Mart’s business strategy coming from the internal or external environment?
Ryan, I tried to develop a better tasting cola, but people like the old taste better. However, my boss gave me a very sincere thanks for trying.Identify the type of organizational culture described in each statement.A. Innovative cultureB. Noninnovative culture
Which stage of the change process is the most difficult to overcome?
Connor, our supervisor lets us do our jobs any way we want to, so long as we meet our objectives.Identify the type of organizational culture described in each statement.A. Innovative cultureB. Noninnovative culture
What can you learn from Hamdi Ulukaya about what is needed to become a successful entrepreneur?
Joseph, I’d like you to get a college degree so you can advance into management positions with us.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
Would you prefer to work during a time of incremental or discontinuous change?
Think about managing change at a personal level. Why is it so hard for so many people to change their behavior or way of thinking? Are these personal challenges to managing change also relevant to managing change in organizations?
Matt, we are going to have to focus on retaining our existing customers to stop losing them to Amazon.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
Do you consider yourself to be a creative and innovative person? Why or why not?
What are the two forms of change?
How did Hamdi Ulukaya engage in the entrepreneurial process in establishing Chobani?
Karl, did you hear we are implementing a retrenchment strategy by laying off 2,500 employees.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
How does Chobani manage change effectively?
Tania, we are improving our smartphones by making the battery life longer.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
You are familiar with the traditional internship model, in which a student works at an organization to gain experience and perhaps a full-time job after graduation. With today’s internet technology, more and more companies are hiring virtual interns, who work from their college computers. Virtual
Which type of change is the most important?
How does Chobani possess an innovative structure and culture?
Usain, we need to purchase the new machine to speed up production.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
There are high schools, including National High School, offering online courses and diplomas. They tend to be attractive to individual-sport athletes, such as tennis players, golfers, and skaters because they allow flexibility to train, travel long distances to compete, and do course work in
What types of changes is Chobani planning to establish itself as a company?
Jane, as HR director, I need you to get employees company-wide to be more open to changing faster to keep up with our competitors.Identify the type of change in each statement:A. StrategyB. StructureC. TechnologyD. People
Anytime Fitness exercise gym.Identify the type of strategy represented in each statement.A. DifferentiationB. Cost leadershipC. Focus
Nickelodeon TV network.Identify the type of strategy represented in each statement.A. DifferentiationB. Cost leadershipC. Focus
Nike sports apparel.Identify the type of strategy represented in each statement.A. DifferentiationB. Cost leadershipC. Focus
Dollar General variety store.Identify the type of strategy represented in each statement.A. DifferentiationB. Cost leadershipC. Focus
7-Eleven expands globally by opening stores in Vietnam.Identify the type of strategy represented in each statement.A. ProspectingB. DefendingC. Analyzing
When McDonald’s came out with a new Angus Burger to compete with Burger King’s successful Angus Burgers, it was using this strategy.Identify the type of strategy represented in each statement.A. ProspectingB. DefendingC. Analyzing
This is the primary strategy of Walmart in the saturated U.S. market as the number of dollar stores increased.Identify the type of strategy represented in each statement.A. ProspectingB. DefendingC. Analyzing
Domino’s used this strategy after Pizza Hut started to copy delivering pizza.Identify the type of strategy represented in each statement.A. ProspectingB. DefendingC. Analyzing
Explain the use of a time log.
Dell pioneers a laptop-powered computer that can be folded up to the size of a smartphone.Identify the type of strategy represented in each statement.A. ProspectingB. DefendingC. Analyzing
Decisions are made under conditions of certainty, risk, or uncertainty. Which condition best describes Air Canada’s decision to expand into the U.S. market?
Is there a difference between a plan and a strategy?
What is Netflix’s competitive advantage?
To write objectives next week.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
Should a mission statement be customer focused?
What are the two types of plans?
Conduct a SWOT analysis of Netflix. Based on this analysis, what can you conclude about the company?
Insiders are people who have confidential information about upcoming events that will affect the price of a stock. It is common for the price of a stock to go up when investors learn that the company is negotiating a merger or acquisition of another company. Insiders are not supposed to buy or sell
What are the five planning dimensions?
How does Netflix engage in both strategic and operational planning?
To complete the project within two weeks.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
Objectives should be difficult but achievable. However, Wells Fargo & Co. is considered to have created objectives that were too difficult and led to bank employees feeling pressured by the quotas and managers’ pressure to meet the objective. The pressure resulted in employees creating new
Why are strategic and operational planning important?
You are the chairperson of a committee that is charged with recommending ways to improve interdepartmental communications. There are members, all managers, from the seven departments in the organization. You are basically providing no leadership. The group works well together as it makes decisions
Your secretary’s computer works OK but is getting old, and you have money in the budget to replace it. You selected the last computer before the secretary started the job. The secretary has never purchased a computer before. You haven’t been keeping up with the latest innovations and are not
You are being promoted from a supervisory job to a middle- management position in two weeks. You have been given the authority to hire your replacement from your department before moving on. You have two fairly equal candidates who want to be promoted to management. InstructionsVariables:
As the supervisor you have to make a decision on disciplinary action. An employee has broken a rule again, after being told not to do so. The employee did not have a good reason for breaking the rule the first time, but you took no action then.InstructionsVariables: Write the numbers 1 to 4. To the
To be perceived as the highest quality hotel in the Tri-State by the end of 2030.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
To write objectives next week.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
What are the marketing functional strategies used at Netflix?
To sell 10% more nachos and 5% more beer at the hockey game on February 20, 2020.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
Do you really think it is beneficial for organizations to engage in a strategic planning process? Why?
To increase sales in 2030.For each objective, state which “must” criterion is not met.A. Single resultB. SpecificC. MeasurableD. Target date
Think about a student organization you have been involved with, or a part-time job, or internship you have held. Did this organization have a competitive advantage? If so, what was it?
PepsiCo’s Sprite soda buys lemon and lime groves.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
What type of plan can Air Canada’s launching new services to a half dozen U.S. cities be categorized as?
Is it important to write objectives?
Dell computer starts making printers.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
What environmental factors has Air Canada taken into account with their planned expansion into the U.S.? What might they have overlooked?
As a manager, would you use management by objectives (MBO)?
Home Depot acquires a tool manufacturer to make its own brand name tools.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
Which industry factors negatively affect the profitability of this industry?
Which growth strategy would you say is the most successful?
Facebook buys Toys “R” Us.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
Assume that Air Canada performed a SWOT analysis before they adopted the grand strategy of growth. What would have been the general results of that analysis to support growth?
What are the grand strategies?
Apple opens a new Apple Store in a mall.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
Air Canada is expanding its operation. What actions have they taken to increase their core competencies in providing air services?
Give examples of functional departments other than those mentioned in the text.
Tesla starts opening its own dealerships to sell its cars.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
Air Canada has stated that it will launch new service to a half dozen U.S. cities, including smaller markets such as Memphis and Savannah. What is missing from these goals to make them effective objectives?
What are the adaptive strategies?
New Age Diamond Mines starts to cut its stones into diamond shapes for jewelry.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
What specific growth strategy (strategies) is Air Canada utilizing?
Pizza Hut opens one of its fast-food restaurants in China.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
What type of resources would be needed to support Air Canada’s expansion plans?
What are the competitive strategies?
Netflix acquires a small upscale restaurant in New York.Identify the type of growth strategy described by each statement.A. ConcentrationB. Related diversificationC. Forward integrationD. Unrelated diversificationE. Backward integration
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