All Matches
Solution Library
Expert Answer
Textbooks
Search Textbook questions, tutors and Books
Oops, something went wrong!
Change your search query and then try again
Toggle navigation
FREE Trial
S
Books
FREE
Tutors
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Ask a Question
Search
Search
Sign In
Register
study help
business
management accounting
Questions and Answers of
Management Accounting
____________ is a positive reinforcement strategy that rewards successive approximations to a desirable behaviour.(a) Extinction(b) Negative reinforcement(c) Shaping(d) Merit pay
B. F. Skinner would argue that “getting a paycheque on Friday” reinforces a person for coming to work on Friday, but it does not reinforce the person for having done an extraordinary job on
When a job is redesigned to allow a person to do a whole unit of work from beginning to end, it becomes high on which core characteristic?(a) Task identity(b) Task significance(c) Task autonomy (d)
A typical compressed workweek schedule involves 40 hours of work done in ____________ days.(a) 3(b) 4(c) 5(d) a flexible number of
A term often used to describe someone who is a long-term but part-time hire is ____________ worker.(a) contingency(b) virtual(c) flexible(d) permatemp
What preferences does a person with a high need for achievement bring to the workplace?
Where is the common ground in Maslow’s, Alderfer’s, and McClelland’s views of human needs?
How can a manager combine the powers of goal setting and positive reinforcement to create a highly motivational work environment for workers with high needs for achievement?
When a group of people is able to achieve more than what its members could by working individually, this is called ____________.(a) social loafing(b) consensus(c) viability(d) synergy
One of the recommended strategies for dealing with a group member who engages in social loafing is to ____________.(a) redefine tasks to make individual contributions more visible(b) ask another
In an organization operating with self-managing teams, the traditional role of ____________ is replaced by the role of team leader.(a) chief executive officer(b) first-line supervisor(c) middle
An effective team is defined as one that achieves high levels of task performance, member satisfaction, and ____________.(a) resource efficiency(b) future viability(c) consensus(d) creativity
In the open-systems model of teams, the ____________ is an important input factor.(a) communication network(b) decision-making method(c) performance norm(d) set of membership characteristics
The team effectiveness equation states the following: Team effectiveness = Quality of inputs + ( ____________ − Process losses).(a) Process gains(b) Leadership impact(c) Membership ability(d)
A basic rule of team dynamics states that the greater the ____________ in a team, the greater the conformity to norms.(a) membership diversity(b) cohesiveness(c) task structure(d) competition among
Members of a team tend to start to get coordinated and comfortable with one another in the ____________ stage of team development.(a) forming(b) norming(c) performing(d) adjourning
One way for a manager to build positive norms within a team is to ____________.(a) act as a positive role model(b) increase group size(c) introduce groupthink(d) isolate the team
To increase the cohesiveness of a group, a manager would be best off ____________.(a) starting competition with other groups(b) increasing the group size(c) acting as a positive role model(d)
Groupthink is most likely to occur in teams that are ____________.(a) large in size(b) diverse in membership (c) high-performing (d) highly cohesive
A team member who does a good job at summarizing discussion, offering new ideas, and clarifying points made by others is providing leadership by contributing ____________ activities to the group
A ____________ decision is one in which all members agree on the course of action to be taken.(a) consensus(b) unanimous(c) majority(d) nominal
A team performing very creative and unstructured tasks is most likely to succeed using ____________.(a) a decentralized communication network(b) decisions by majority rule(c) decisions by minority
Which of the following approaches can help groups achieve creativity in situations where lots of interpersonal conflicts are likely to occur?(a) nominal group technique(b) minority rule(c)
How can a manager improve team effectiveness by modifying inputs?
Marcos Martinez has just been appointed manager of a production team operating the 11 p.m. to 7 a.m. shift in a large manufacturing firm. An experienced manager, Marcos is pleased that the team
When the intended meaning of the sender and the interpreted meaning of the receiver are the same, a communication is ____________.(a) effective(b) persuasive(c) selective(d) efficient
The use of paraphrasing and reflecting back what someone else says in communication is characteristic of ____________.(a) mixed messages(b) active listening(c) projection(d) lose–lose conflict
Which is the best example of a supervisor making feedback descriptive rather than evaluative?(a) You are a slacker.(b) You are not responsible.(c) You cause me lots of problems.(d) You have been late
When interacting with an angry co-worker who is complaining about a work problem, a manager skilled at active listening would most likely try to ____________.(a) suggest that the conversation be held
When a manager uses email to send a message that is better delivered face to face, the communication process suffers from ____________.(a) semantic problems(b) a poor choice of communication
If a visitor to a foreign culture makes gestures commonly used at home even after learning that they are offensive to locals, the visitor can be described as ____________.(a) a passive listener(b)
In order to be consistently persuasive when communicating with others in the workplace, a manager should build credibility by ____________.(a) making sure rewards for compliance are clear(b) making
A manager who understands the importance of proxemics in communication would be likely to ____________.(a) avoid sending mixed messages(b) arrange workspaces so as to encourage interaction(c) be very
A conflict is most likely to be functional and have a positive impact on performance when it is ____________.(a) based on emotions (b) resolved by arbitration (c) caused by resource scarcities (d) of
An appeal to higher-level goals is an example of a(n) ____________ approach to conflict management.(a) avoidance(b) structural(c) dysfunctional(d) self-serving
The conflict management style with the greatest potential for true conflict resolution involves ____________.(a) compromise(b) competition(c) smoothing(d) collaboration
When a person is highly cooperative but not very assertive in approaching conflict, the conflict management style is referred to as ____________.(a) avoidance(b) authoritative(c) smoothing(d)
The three criteria of an effective negotiation are quality, cost, and ____________.(a) harmony(b) timeliness(c) efficiency(d) effectiveness
In classic two-party negotiation, the difference between one party’s minimum reservation point and the other party’s maximum reservation point is known as the ____________.(a) critical choice (b)
The first rule of thumb for gaining integrative agreements in negotiations is to ____________.(a) separate the people from the problems(b) focus on positions(c) deal with a minimum number of
Explain the relationship between conflict intensity and performance.
After being promoted to store manager for a new branch of a large department store chain, Mei-Yu was concerned about communication in the store. Six department heads reported directly to her, and 50
The process of management involves the functions of planning, ____________, leading, and controlling.(a) accounting(b) creating(c) innovating(d) organizing
An effective manager achieves both high-performance results and high levels of ____________ among people doing the required work.(a) turnover(b) effectiveness(c) satisfaction(d) stress
Performance efficiency is a measure of the ____________ associated with task accomplishment.(a) resource costs(b) goal specificity(c) product quality(d) product quantity
The requirement that a manager answer to a higher-level boss for performance results achieved by a work team is called ____________.(a) dependency(b) accountability(c) authority(d) empowerment
Productivity is a measure of the quantity and ____________ of work produced, relative to the cost of inputs.(a) quality (b) cost (c) timeliness (d) value
____________ managers pay special attention to the external environment, looking for problems and opportunities and finding ways for the organization to best deal with them.(a) Top(b) Middle(c)
The accounting manager for a local newspaper would be considered a ____________ manager, whereas the editorial director for sports would be considered a ____________ manager.(a) general,
When a team leader clarifies desired work targets and deadlines for members of a work team, he or she is fulfilling the management function of ____________.(a) planning(b) delegating(c)
The process of building and maintaining good relationships with others who may help implement a manager’s work agendas is called ____________.(a) governance(b) networking(c) authority(d)
In Katz’s framework, top managers tend to rely more on their ____________ skills than do first-line managers.(a) human(b) conceptual(c) decision-making(d) technical
The research of Mintzberg and others concludes that managers ____________.(a) work at a leisurely pace(b) have blocks of private time for planning(c) are never free from the pressures of performance
When someone holds a negative attitude toward minorities, this is an example of ____________. When a team leader with a negative attitude toward minorities makes a decision to deny advancement
Trends in the new workplace include which of the following?(a) More emphasis by managers on giving orders.(b) More attention by organizations to valuing people as human assets.(c) Less teamwork.(d)
The manager’s role in the “upside-down pyramid” view of organizations is best described as providing ____________ so that workers can directly serve ____________.(a) direction, top
The management function of ____________ is being performed when a retail manager measures daily sales in the women’s apparel department and compares them with daily sales targets.(a) planning(b)
Discuss the importance of ethics in the relationship between managers and the people they supervise.
Explain how “accountability” operates in the relationship between(a) a team leader and her team members, and (b) the same team leader and her boss.
Explain how the “glass ceiling effect” may disadvantage newly hired Aboriginal university graduates in a large corporation.
You have just been hired as the new head of an audit team for a national accounting firm. With four years of experience, you feel technically well prepared for the assignment. However, this is your
The assumption that people are complex with widely varying needs is most associated with the ____________ management approaches.(a) classical(b) neoclassical(c) behavioural(d) modern
The father of scientific management is ____________.(a) Weber(b) Taylor(c) Mintzberg(d) Katz
When the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?(a)
If an organization was performing poorly and Henri Fayol was called in as a consultant, what would he most likely suggest to improve things?(a) Teach managers to better plan and control.(b) Teach
One example of how scientific management principles are applied in organizations today would be:(a) conducting studies to increase efficiencies in job performance.(b) finding alternatives to a
The Hawthorne studies raised awareness of how ____________ can be important influences on productivity.(a) structures(b) human factors(c) physical work conditions(d) pay and rewards
Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ____________.(a) scientific management(b) contingency
The highest level in Maslow’s hierarchy includes ____________ needs.(a) safety(b) esteem(c) self-actualization(d) physiological
Which management theorist would most agree with the statement“If you treat people as grown-ups they will perform that way”?(a) Argyris(b) Deming(c) Weber(d) Fuller
When people perform in a situation as they are expected to, this is sometimes called the ____________ Effect.(a) Hawthorne(b) systems(c) contingency(d) open-systems
Resource acquisition and customer satisfaction are important when an organization is viewed as a(n) ____________.(a) bureaucracy(b) closed system(c) open system(d) pyramid
The loan-processing department would be considered a ____________ of your local bank or credit union.(a) subsystem(b) closed system(c) resource input(d) cost centre
When a manager notices that Sheryl has strong social needs and assigns her a job in customer relations and gives Farhad lots of praise because of his strong ego needs, the manager is displaying
Which is the correct match?(a) Follet–analytics(b) McGregor–motion study(c) Deming–quality management(d) Maslow–Theory X and Y
When managers try to avoid hearsay and make decisions based on solid facts and information, this is known as ____________.(a) continuous improvement(b) evidence-based management(c) TQM(d) Theory X
Enrique Temoltzin has just been appointed the new manager of your local university bookstore. Enrique would like to make sure the store operates according to Weber’s bureaucracy. Describe the
Values are personal beliefs that help determine whether a behaviour is considered ethical or unethical. An example of a terminal value is ____________.(a) ambition(b) self-respect(c) courage(d)
Under the ____________ view of ethical behaviour, a business owner would be considered ethical if she reduced a plant’s workforce by 10 percent in order to cut costs to keep the business from
A manager’s failure to enforce a late-to-work policy the same way for employees on the day and night shift s is an ethical violation of ____________ justice.(a) ethical(b) moral(c) distributive(d)
The Sarbanes-Oxley Act of 2002 makes it easier for corporate executives to ____________.(a) protect themselves from shareholder lawsuits(b) sue employees who commit illegal acts(c) be tried and
Two “spotlight” questions for conducting the ethics double-check of a decision are “How would I feel if my family found out about this?”and “How would I feel if ____________?”(a) my boss
Research on ethical dilemmas indicates that ____________ is/are often the cause of unethical behaviour by people at work.(a) declining morals in society(b) lack of religious beliefs(c) the absence of
Customers, investors, employees, and regulators are examples of ____________ that are important in the analysis of corporate social responsibility (CSR).(a) special-interest groups(b) stakeholders(c)
A(n) ____________ is someone who exposes the ethical misdeeds of others.(a) whistleblower(b) ethics advocate(c) ombudsman(d) stakeholder
A proponent of the classical view of corporate social responsibility would most likely agree with which of these statements?(a) Social responsibility improves the public image of business.(b) The
An amoral manager ____________.(a) always acts in consideration of ethical issues(b) chooses to behave unethically(c) makes ethics a personal goal(d) acts without considering whether or not the
An organization that takes the lead in addressing emerging social issues is being ____________, showing the most progressive corporate social responsibility strategy.(a) accommodative(b) defensive(c)
The criterion of ____________ identifies the highest level of conviction by an organization to operate in a socially responsible manner.(a) economic justice(b) legal requirements(c) ethical
Which viewpoint emphasizes that business can find ways to profit by doing things that advance the well-being of society?(a) classical(b) shared value(c) defensive(d) obstructionist
Managers show self-governance when they always try to achieve performance objectives in ways that are ____________.(a) performance effective(b) cost efficient(c) quality oriented(d) ethical and
The triple bottom line of organizational performance focuses on the 3 Ps of profit, people, and ____________.(a) principle(b) procedure(c) planet(d) progress
List four common rationalizations for unethical managerial behaviour.
What are the major arguments for and against corporate social responsibility?
What is the primary difference between immoral and amoral management?
A small outdoor clothing company has just received an attractive offer from a business in Bangladesh to manufacture its work gloves. The offer would allow for substantial cost savings over the
The general environment of an organization would include ____________.(a) population demographics(b) activist groups(c) competitors(d) customers
Internet censorship faced in foreign countries by firms such as Google is an example of how differences in ____________ factors in the general environment can cause complications for global business
If the term off shoring describes outsourcing of work and jobs to foreign locations, what is it called when firms like Superior Radiant move jobs back to Canada from foreign locations?(a)
Work preferences of different generations and public values over things like high pay for corporate executives are examples of developments in the ____________ environment of organizations.(a)
Showing 500 - 600
of 896
1
2
3
4
5
6
7
8
9