Research Methods For Accounting And Finance Global Management Series 1st Edition Audrey Paterson, Kevin D. Ogorman, David Leung, Robert Macintosh, William Jackson - Solutions

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3 Why do senior executives feel more comfortable relying on quantitative data than qualitative data? How might a qualitative research company lessen the senior-level executive’s skepticism?
2 How do data from qualitative research differ from data in quantitative research?
1 How does qualitative research differ from quantitative research?
Discuss The types of decisions that use qualitative methods.
How qualitative methods differ from quantitative methods
12 P&G announced May 28, 2009, that it would move its IAMS pet food division from Vandalia (OH) to Mason (OH).The move affected 240 workers, who were offered positions to join the 2,000 workers already occupying the pet food division headquarters in Mason. A company statement indicated, “We’re
11 On Thursday, May 28, 2009, in a presentation to fi nancial analysts, the CEO of P&G announced a break from tradition.It would release Tide Basics, a value-oriented version of its leading Tide detergent. P&G holds the leading market share position in more than 40 consumer-good categories;most of
10 Use the eight design descriptors in Exhibit 6-3 to profi le the research described in the chapter Snapshots.
9 Using the eight design descriptors, profi le the MindWriter CompleteCare satisfaction study as described in this and preceding chapters.
8 Propose one or more hypotheses for each of the following variable pairs, specifying which is the IV and which is the DV. Then develop the basic hypothesis to include at least one moderating variable or intervening variable.a The Index of Consumer Confi dence and the business cycle. b Level of
7 You are the administrative assistant for a division chief in a large holding company that owns several hotels and theme parks. You and the division chief have just come from the CEO’s offi ce, where you were informed that the guest complaints related to housekeeping and employee attitude are
6 You have been asked to determine how hospitals prepare and train volunteers. Since you know relatively little about this subject, how will you fi nd out? Be as specifi c as possible.
5 Researchers seek causal relationships by either experimental or ex post facto research designs.a In what ways are these two approaches similar?b In what ways are they different?
4 Why not use more control variables rather than depend on randomization as the means of controlling extraneous variables?
3 Using yourself as the subject, give an example of each of the following asymmetrical relationships:a Stimulus-response b Property-disposition c Disposition-behavior d Property-behavior
2 Establishing causality is diffi cult, whether conclusions have been derived inductively or deductively.a Explain and elaborate on the implications of this statement.b Why is ascribing causality more diffi cult when conclusions have been reached through induction?c Correlation does not imply
1 Distinguish between the following:a Exploratory and formal studies.b Experimental and ex post facto research designs.c Descriptive and causal studies.
What are The major types of research designs
11 Using the “uneven courier performance” problem or the “product damaged during repair” problem (see the Closeup on page 118), develop some exploration activities that would let Jason or Myra proceed to develop a more refi ned research question dealing with this problem.
10 Using Exhibits 5-6, 5-8, 5b-1, and 5b-2, state the research question and describe the search plan that Jason should have conducted before his brainstorming sessions with Myra Wines. What government sources should be included in Jason’s search?
9 Using the MindWriter postservicing packaging alternative as the research question, develop appropriate investigative questions within the question hierarchy by preparing an exhibit similar to Exhibit 5-8 .
8 How might you use data mining if you were a human resources offi cer or a supervising manager?
7 Develop the management–research question hierarchy for a management dilemma you face at work or with an organization to which you volunteer.
6 You have been approached by the editor of Gentlemen’s Magazine to carry out a research study. The magazine has been unsuccessful in attracting shoe manufacturers as advertisers. When the sales reps tried to secure advertising from shoe manufacturers, they were told men’s clothing stores are a
5 Confronted by low sales, the president of Oaks International Inc. asks a research company to study the activities of the customer relations department in the corporation.What are some of the important reasons that this research project may fail to make an adequate contribution to the solution of
4 Below are a number of requests that a research staff assistant might receive. What specifi c tools or services would you expect to use to fi nd the requisite information? (Hint:Use the appendices at the end of this chapter and the sources list on the Online Learning Center.)a Has the FTC
5. What is the overall satisfaction with CompleteCare and with the MindWriter product? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the fi rst sheet, Sara
4. (Do this set of questions on your own. See discussion question 8 at the end of this chapter.) Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the fi rst
3. How good is the repair group? What is the sequencing of the repair program, diagnostics through completion?Is the repair complete? Are customers’ problems resolved? Are new repair problems emerging? Are customers’repair-time expectations being met? Two days after their Austin trip, at 1 p.m.
2. How good is the transportation company? Does it pick up and deliver the laptops responsively? How long do customers wait for pickup? Delivery? Are the laptops damaged due to package handling? What available packaging alternatives are cost-effective? Two days after their Austin trip, at 1 p.m.
1. How well is the call center helping the customers? Is it helping the customers with instructions? What percentage of customers’ technical problems is the center solving without callbacks? How long do customers wait on the phone? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers
5. Should metropolitan repair centers be established to complement or replace in-factory repair facilities? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the
4. Should the return packaging be modifi ed to include premolded rigid foam inserts, conforming-expanding foam protection, or some other confi guration? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted
3. Should the repair-diagnostic and repair-sequencing operations be modifi ed? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the fi rst sheet, Sara has
2. Should ABC Courier Service be replaced with an overnight air-transport service? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the fi rst sheet, Sara has
1. Should the technical representative be given more intensive training? Two days after their Austin trip, at 1 p.m. sharp, Sara ushers Myra into a round Henry & Associates’ conference room.Inside, Jason has posted paper to the curved walls.Across the top of the fi rst sheet, Sara has written,
What is involved in internal data mining and how internal data-mining techniques differ from literature searches
Discuss Five types of external information and the fi ve critical factors for evaluating the value of a source and its content.
What are the Two types and three levels of management decision-related secondary sources.
10 By some estimates, it costs approximately $55,000 to generate an application (APP) for the Apple iPod. Just offering an APP is not a guarantee of success. The most successful APPs, sold as downloads, have to offer true functional value. Apple takes weeks to review an APP proposal; only with
9 Using Exhibit 4-1 , fi nd a case study of a research example in which a clear statement of the management dilemma leads to a precise and actionable research. (Hint: Visit research company websites—see Appendix 1a for company ideas—or use a search engine to fi nd examples.)From the Headlines
8 Using Exhibit 4-1 and case examples from some research company’s website, discover how favored technique approaches to research design dominate many fi rms’activities.
7 How can MindWriter’s existing database of service complaints be used to accumulate service problem information in advance of the proposed research. What information should be sought?From Concept to Practice
6 What are the benefi ts to MindWriter if Henry and Associates implements a pilot study?
5 Based on an analysis of the last six months’ sales, your boss notices that sales of beef products are declining in your chain’s restaurants. As beef entrée sales decline, so do profi ts. Fearing beef sales have declined due to several newspaper stories reporting E. coli contamination
4 Confronted by low productivity, the president of Oaks International Inc. asks a research company to study job satisfaction in the corporation. What are some of the important reasons that this research project may fail to make an adequate contribution to the solution of management problems?
3 A company is experiencing a poor inventory management situation and receives alternative research proposals.Proposal 1 is to use an audit of last year’s transactions as a basis for recommendations. Proposal 2 is to study and recommend changes to the procedures and systems used by the materials
2 Discuss the problems of trading off exploration and pilot testing under tight budgetary constraints. What are the immediate and long-term effects?
1 Some questions are answerable by research and others are not. Using some management problems of your choosing, distinguish between them.
4 What is included in research design, data collection, data analysis, and reporting
How value assessments and budgeting infl uence the process for proposing research and, ultimately, research design.
11 That investment manager Bernard Madoff’s hedge fund Ascot Partners was a giant scam will likely be the fi nance story remembered from the last decade. It is estimated that Madoff stole an estimated $50 billion from noteworthy individuals and institutional investors, and he covered the crime by
10 Using Exhibits 3-1 and 3-9 as your guides, graph the inductions and deductions in the following statements.If there are gaps, supply what is needed to make them complete arguments.a Repeated studies indicate that economic conditions vary with—and lag 6 to 12 months behind—the changes in the
9 What was Myra’s hypothesis for the Army’s dud shell research?What was the Army’s hypothesis?
8 Identify and classify all the variables in the Army’s dud shell research.
7 You are the offi ce manager of a large fi rm. Your company prides itself on its high-quality customer service. Lately complaints have surfaced that an increased number of incoming calls are being misrouted or dropped. Yesterday, when passing by the main reception area, you noticed the
6 You observe the following condition: “Our female sales representatives have lower customer defections than do our male sales representatives.”a Propose the concepts and constructs you might use to study this phenomenon.b How might any of these concepts and/or constructs be related to
5 An automobile manufacturer observes the demand for its brand increasing as per capita income increases. Sales increases also follow low interest rates, which ease credit conditions. Buyer purchase behavior is seen to be dependent on age and gender. Other factors infl uencing sales appear to fl
4 In your company’s management development program, there was a heated discussion between some people who claimed, “Theory is impractical and thus no good,” and others who claimed, “Good theory is the most practical approach to problems.” What position would you take and why?
3 Below are some terms commonly found in a management setting. Are they concepts or constructs? Give two different operational defi nitions for each.a First-line supervisor.b Employee morale.c Assembly line.d Overdue account.e Line management.f Leadership.g Union democracy.h Ethical standards.
2 Describe the characteristics of the scientifi c method.
1 Distinguish among the following sets of items, and suggest the signifi cance of each in a research context:a Concept and construct.b Deduction and induction.c Operational defi nition and dictionary defi nition.d Concept and variable.e Hypothesis and proposition.f Theory and model.g Scientifi c
What you need to formulate a solid research hypothesis.
5 Assume you were contracted as a research supplier to Apple during the development of the iPad, introduced in 2010. What ethical issues would have infl uenced your fi rm’s behavior in its involvement with this project?
4 Data-Mining Ethics and Company Growth Square Off.SupplyCo. is a supplier to a number of fi rms in an industry.This industry has a structure that includes suppliers, manufacturers, distributors, and consumers. Several companies are involved in the manufacturing process—from processed parts to
4 Data-Mining Ethics and Company Growth Square Off.SupplyCo. is a supplier to a number of fi rms in an industry.This industry has a structure that includes suppliers, manufacturers, distributors, and consumers. Several companies are involved in the manufacturing process—from processed parts to
3 The High Cost of Organizational Change. It was his fi rst year of college teaching, and there were no summer teaching assignments for new hires. But the university was kind enough to steer him to an aviation fi rm, Avionics Inc., which needed help creating an organizational assessment survey.The
3 The High Cost of Organizational Change. It was his fi rst year of college teaching, and there were no summer teaching assignments for new hires. But the university was kind enough to steer him to an aviation fi rm, Avionics Inc., which needed help creating an organizational assessment survey.The
2 Free Waters in Miro Beach: Boaters Inc. versus City Government. 20 The city commissioners of Miro Beach proposed limits on boaters who anchor offshore in waterfront areas of the St. Lucinda River adjoining the city. Residents had complained of pollution from the live-aboard boaters.The parking
2 Free Waters in Miro Beach: Boaters Inc. versus City Government. 20 The city commissioners of Miro Beach proposed limits on boaters who anchor offshore in waterfront areas of the St. Lucinda River adjoining the city. Residents had complained of pollution from the live-aboard boaters.The parking
1 A Competitive Coup in the In-Flight Magazine. When the manager for market intelligence of AutoCorp, a major automotive manufacturer, boarded the plane in Chicago, her mind was on shrinking market share and late product announcements. As she settled back to enjoy the remains of a hectic day, she
1 A Competitive Coup in the In-Flight Magazine. When the manager for market intelligence of AutoCorp, a major automotive manufacturer, boarded the plane in Chicago, her mind was on shrinking market share and late product announcements. As she settled back to enjoy the remains of a hectic day, she
What issues are covered in research ethics
11 Toyota had a major problem with unexplained acceleration in several of its top models in 2010. It closed down production and stopped sales of multiple models. What types of research might Toyota have conducted to make these decisions?
10 Apply the principles in Exhibit 1-4 to the research scenario in question 8.
9 What evidence is presented in the Bringing Research to Life vignette of efforts to understand the management dilemma?
8 As area sales manager for a company manufacturing and marketing outboard engines, you have been assigned the responsibility of conducting a research study to estimate the sales potential of your products in the domestic (U.S.or Canadian) market. Discuss key issues and concerns arising from the
7 You have received a business research report done by a consultant for your fi rm, a life insurance company. The study is a survey of customer satisfaction based on a sample of 600. You are asked to comment on its quality.What will you look for?
6 The new president of an old established company is facing a problem. The company is currently unprofi table and is, in the president’s opinion, operating ineffi ciently. The company sells a wide line of equipment and supplies to the dairy industry. Some items it manufactures and many it
5 A sales force manager needs to have information in order to decide whether to create a custom motivation program or purchase one offered by a consulting fi rm. What are the dilemmas the manager faces in selecting either of these alternatives?
4 Distinguish between a reporting study and a descriptive study.
3 Distinguish between an explanatory and predictive research study.
2 What is the difference between applied research and basic or pure research? Use a decision about how a salesperson is to be paid, by commission or salary, and describe the question that would guide applied research versus the question that would guide pure research.
1 What is business research? Why should there be any question about the defi nition of research?
What business research is and how it differs from decision support systems and business intelligence systems
Clearly define the question that you seek to answer or the hypotheses to be tested in the review
Based on present or past work experience, suggest management problems that could be resolved by using observation-based data.
During the focus groups, what issues will VI need to manage?
What factors might influence individuals to agree to participate in the survey?
Use Exhibit 6-6 to develop the recruitment screener for the research you described in your answer to question 6.
What will your research ideas contribute?
How will your research ideas contextually contribute?
Why should your audience or community of interest listen to your research ideas? Why is it important? Why does it matter?
What does your idea contribute to the field? How does it contribute contextually?
What does your idea contribute to the academy in its widest sense? How does it contribute theoretically?
Does it contribute methodologically? How does it contribute to practice?
What does your idea contribute to the wider society? How does it contribute publicly?
What are the ethical implications associated with your research ideas? How would you address these ethical challenges?
What is the research about?
What research conversation will your work contribute to?

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Research Methods For Accounting And Finance Global Management Series 1st Edition Audrey Paterson, Kevin D. Ogorman, David Leung, Robert Macintosh, William Jackson - Solutions

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