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management fundamentals concepts

Questions and Answers of Management Fundamentals Concepts

Which Leadership Grid® style—(1, 1) impoverished, (9, 1) authority–compliance, (1, 9) country club, (5, 5) middle-of-the-road, or (9, 9) team—would Branson’s critics say he used?
Is Richard Branson considered a transformational or transactional leader?
Ted is a manager who oversees the processing of canceled checks for a bank. He is well liked by the employees, and enjoys hiring and evaluating his employees’ performance.Determine the appropriate
Is Richard Branson considered a transformational or transactional leader?
Carly, the principal of a school, assigns teachers to classes and other various duties. She hires and decides on tenure appointments. The school atmosphere is tense.Determine the appropriate
What external environment factor influenced Branson’s leadership style (Chapter 3)?
Aarti is well liked by her employees, who make all kinds of websites to customer specifications, and Aarti makes the hiring, promoting, discipline, and firing decisions.Determine the appropriate
Which management functions did Branson carry out in his leadership role (Chapter 1)?
Nyota’s employees, who manufacture cardboard boxes, think she has a bad personality and tend to ignore what she says because her boss does their evaluations and determines pay raises.Determine the
One of your best team leaders, Tina, has told you about a team member not performing up to standard, so you tell her to handle the situation as she thinks is best.For each of the following
Your manager, Duane, told you to make a new change in work schedule. You know that Sandy is a good worker, but she will not like the change.For each of the following situations, identify the maturity
Candy’s job is to clean off the tables quickly after diners leave. Candy is on her phone again.For each of the following situations, identify the maturity level of the employee and the leadership
George has never written a formal report, but you know he can do it with your encouragement and with minimum help from you.For each of the following situations, identify the maturity level of the
You told Shinji exactly to do a job. However, he deliberately ignored your directions again. So, the job is not done correctly.For each of the following situations, identify the maturity level of the
Rookie employee Milani’s training is progressing well, so you have decided to teach her a new task.For each of the following situations, identify the maturity level of the employee and the
My leader is really concerned about helping me succeed on the job.For each of the following situations, identify the leadership theoryA. Leader-Member Exchange (LMX)B. Strategic leadershipC.
My leader has such a great personality that we all try out best to do a good job.For each of the following situations, identify the leadership theoryA. Leader-Member Exchange (LMX)B. Strategic
My leader is laid back and I’m comfortable being myself with her.For each of the following situations, identify the leadership theoryA. Leader-Member Exchange (LMX)B. Strategic leadershipC.
My leader encourages us to continually improve products and processes. For each of the following situations, identify the leadership theoryA. Leader-Member Exchange (LMX)B. Strategic
My leader has a good relationship with each of our department members.For each of the following situations, identify the leadership theoryA. Leader-Member Exchange (LMX)B. Strategic leadershipC.
My leader focuses on getting the day-to-day work done giving rewards for good performance and punishment if you break any rules.For each of the following situations, identify the leadership theoryA.
My leader knows that we will be driving flying cars in the future, and we are developing a prototype.For each of the following situations, identify the leadership theoryA. Leader-Member Exchange
Evaluate the performance of teams at the Ritz-Carlton Hotels in terms of the six dimensions of a team process.
At Ford, quality is job one.Identify the type of plan exemplified by each statement.A. PolicyB. ProcedureC. RuleD. ProgramE. Budget
A helmet must be worm on the football field.Identify the type of plan exemplified by each statement.A. PolicyB. ProcedureC. RuleD. ProgramE. Budget
Forms for a leave of absence must be filled out, approved, and signed by the supervisor, and submitted to the HR office one month in advance of the planned leave.Identify the type of plan exemplified
We follow the “Humanics Philosophy” at Springfield College.Identify the type of plan exemplified by each statement.A. PolicyB. ProcedureC. RuleD. ProgramE. Budget
We will make a driverless car within five years.Identify the type of plan exemplified by each statement.A. PolicyB. ProcedureC. RuleD. ProgramE. Budget
Here is an Excel sheet describing how much I need to run my division next year?Identify the type of plan exemplified by each statement.A. PolicyB. ProcedureC. RuleD. ProgramE. Budget
Heidi, does your boss focus on having you follow the rules too?Identify the type of organizational culture described in each statement.A. Innovative cultureB. Noninnovative culture
How did strategic planning factor into Zappos CEO Tony Hsieh’s decision to move to a new organizational structure? What explanation can you offer for the change considering Zappos’ continued
Kim, of the three job candidates, which one do you think is the best fit with our department members?Identify the level of authority in each of the situations below.A. Authority to informB. Authority
Search online for updates on Zappos’ structural transition. Using the information in the case and the updates you find online, how have the firm’s employees responded to this change? Use the four
Why is the strength of employees’ need for growth important to the Job Characteristics Model?
Hi, Micheal. I’d like you to meet Sunita. I hired her as the new administrative assistant for my department and I’m orienting her. Sunita, this is my manager Micheal.Identify the level of
Why is it important to update priorities on a to-do list?
Brandon, your job is to show the potential customer the cars, answer their questions, and take them for a test drive. If they are interested in buying a car, bring them to me and I will handle the
Jackson, we need to meet to revise your proposed budget. Please meet me in the accounting department at 10:00 tomorrow.Identify the type of authority referred to in each statement.A. FormalB.
As a simple guide, what one question can a manager ask to determine what and what not to delegate?
Kyle, you know your stuff, just handle the customer complaint as you think is best and you don’t need to get back to me on this.Identify the type of authority referred to in each statement.A.
I like your creative idea for a new product. I’ll talk to the boss, and if Jamal likes it, he’ll let us present the idea to his boss.”Identify the type of authority referred to in each
When I recommend good sales rep job candidates to the marketing manager, I get angry when Alyssa does not hire them.”Identify the type of authority referred to in each statement.A. FormalB.
Everyone throughout the organization is encouraged to share information and knowledge with everyone else to get the job done.”Identify the type of authority referred to in each statement.A.
It’s time to stop making pencils and start making pens.”Identify the type of authority referred to in each statement.A. FormalB. InformalC. CentralizedD. DecentralizedE. LineF. Staff
Being a manager here is great because we have the autonomy to run the department the way we want to.”Identify the type of authority referred to in each statement.A. FormalB. InformalC.
Don’t forget—don’t take any action until you check with me for my approval first.”Identify the type of authority referred to in each statement.A. FormalB. InformalC. CentralizedD.
Proctor & Gamble (P&G)Identify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF.
Chicago CounselingIdentify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF. Divisional
Digital Age PCIdentify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF. Divisional
Worldwide Marriage Encounters – UASIdentify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF.
Latino InternationalIdentify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF. Divisional
Toys For U Production DepartmentIdentify the type of departmentalization illustrated by each organization chart.A. FunctionalB. Product (service)C. CustomerD. Territory (geographic)E. MatrixF.
Emma, I’d like you to learn how to run the monthly budget reports for Kramer while he is on vacation.Identify which job design technique is exemplified in each statement.A. Job simplificationB. Job
Sarah, I don’t use the appendix information when I use the report, so don’t include it anymore.Identify which job design technique is exemplified in each statement.A. Job simplificationB. Job
I’d like you to work together to come up with ways to improve how your jobs get done.Identify which job design technique is exemplified in each statement.A. Job simplificationB. Job rotationC. Job
Jamal, would you like me to delegate a new task to you to make your job more challenging?Identify which job design technique is exemplified in each statement.A. Job simplificationB. Job rotationC.
You will be given $50 per day for meals when you travel, so you no longer need to provide receipts.Identify which job design technique is exemplified in each statement.A. Job simplificationB. Job
Juanita, I want your job to be less repetitive. So, you will be trained to add a couple of new tasks to your job responsibility.Identify which job design technique is exemplified in each statement.A.
What types of groups/teams are used at the Ritz-Carlton Hotels?
Is it really worth making a distinction between groups and teams? Why or why not?
JetBlue Airways is not structured around teams. However, teamwork skills and attitudes are important to the success of JetBlue. In fact, JetBlue screens job candidates extensively to make sure that
You have taken over as the new manager of a department with employees who are not performing to the standard level. This is why the previous boss was fired. Employees are interested in doing a good
Ashley, I get the assembled product from Tina; then I paint it and send it to Jamal for packaging.Identify each statement as characteristic of a group (A) or a team (B).A. A group.B. A team.
How are roles defined in order to support teamwork at the Ritz-Carlton Hotels?
Group members influence each other’s behavior through the development and enforcement of norms, that is, essentially through peer pressure. In general, this process is positive as it helps get the
You have just taken over a new department. The previous boss was known as a dictator who closely oversaw the group’s performance. The group is producing at the minimal standard rate. The group can
Chloe, I’d rather just get paid for my own output. I make more money with this current bonus system because I sell more than the rest of the sales reps.Identify each statement as characteristic of
Select any type of group (work, school, sports) you belong or have belonged to. Explain how each of the group’s five structure components affects or did affect its performance.
Your department is doing a good job. However, you would like to improve the cohesiveness of the team because some of the members don’t seem to feel as though they are a part of the team. As a
There are ten people in my department, and we get along well.Identify each statement as characteristic of a group (A) or a team (B).A. A group.B. A team.
How does the Ritz-Carlton develop teams?
Select any type of group (work, school, sports) you belong or have belonged to. Explain how each of the group’s six group process components affects or did affect its performance.
Your department is one of the top producers in the company. Members work as a team without you. However, lately you realize there is a conflict within the group, but performance has not dropped due
Our boss is great. She lets us all participate in decisions.Identify each statement as characteristic of a group (A) or a team (B).A. A group.B. A team.
What can you learn about how to work more effectively in group projects in classes, based on the things that the Ritz-Carlton does to promote teamwork in their hotels?
Why are objectives important to groups?
Are most team leaders really capable of determining the stage of group development and using the appropriate leadership style for the situation? Why or why not?
Supervisor Hannah is the only one who conducts employee performance appraisals in our department.Identify each statement as characteristic of a group (A) or a team (B).A. A group.B. A team.
Why is teamwork so important to organizations like the Ritz-Carlton? Do you agree with their focus on teams as opposed to the individual efforts and contributions of their associates? Why?
How do groups enforce norms?
Based on your experience with meetings and what you have read and heard from others, which part of planning a meeting is most lacking?
“Your department has goals, Will; we don’t. But we have been told to do the best we can to accomplish the company mission statement.”Identify each statement as characteristic of a group (A) or
Looking at the simulation described in this case, are employees playing the simulator part of a group or a team?
Which type of group problem member is most annoying to you? Why? How can you better work with this type of group member in the future?
“Ethan, this job is boring. All I do is put the chip in and give it to you.”Identify each statement as characteristic of a group (A) or a team (B).A. A group.B. A team.
Having a partnership with Harvard Business Review (HBR) and Fitbit creates what types of groups?
Kent, don’t forget we have a Skype meeting with our England and German engineers at 6:00 our time today.Identify the dimension of the group structure exemplified in each statement.A. Formal groupB.
Agree or disagree with the size of the simulation teams relative to performance.
Taylor, I just got elected to serve a three-year term on the budgeting groupIdentify the dimension of the group structure exemplified in each statement.A. Formal groupB. Informal groupC. Functional
The simulation used by Medtronic is a leadership simulation that creates insights on personal leadership styles. Why would the firm focus on leadership if they are trying to enhance their managers’
Juanita, some of our department members are going skiing next Sunday. Want to join us?Identify the dimension of the group structure exemplified in each statement.A. Formal groupB. Informal groupC.
Medtronics’ success stems from its collaborative approach working both with outside firms and with employees, which nurtures cohesive relationships. What factors are evident in the case influence
Sarah, will you serve on the search group to select the new software program?Identify the dimension of the group structure exemplified in each statement.A. Formal groupB. Informal groupC. Functional
In the simulation, participants receive an e-mail in their inbox notifying them of a corporate reorganization, where the CEO suddenly may be reassigned as a director-level employee or vice versa.
Justin, our group consists of our sales manager and seven sales reps.Identify the dimension of the group structure exemplified in each statement.A. Formal groupB. Informal groupC. Functional groupD.
What team rewards and recognitions are evident in the case?
We are getting sidetracked talking about TV shows we like to watch.Identify the type of role exemplified in each statement.A. TaskB. MaintenanceC. Self-interest
What seems to be the mission of Medtronics as it relates to its business partners?
I want to hear Kayla’s idea before we make this decision.Identify the type of role exemplified in each statement.A. TaskB. MaintenanceC. Self-interest
Medtronics is the world's largest standalone medical technology development company and relies predominately on product innovation. What structures and culture are evident it the firm that would

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