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management fundamentals concepts
Questions and Answers of
Management Fundamentals Concepts
How does the Disney Company use reinforcement theories of motivation to motivate its workforce?
Carl, a five-step sequence of needs is too complex. That’s why I like this other one with three needs better.Identify the theory behind each of the following statements on how to motivate
“Kyle, I want to continue being paid monthly, and I like February better than the months with 31 days because those months I tend to run out of money by the end of the month.”Identify the theory
Lakesha is a manager from the corporate planning staff; she helps departments plan. She is viewed as being a dreamer who doesn’t understand the company’s various departments. Employees tend to be
How does the Disney Company use Alderfer’s ERG theory of motivation to motivate its workforce?
The academic credit hour system was set up many years ago to ensure that there would be some standardization across colleges throughout the country and that academics and employers had the same
Select your own situation in which giving praise is appropriate. If it’s not obvious through giving praise, write out a short explanation of the situation.
Darren, I know you are trying hard, but it’s not about effort; I give merit raises based on results.Identify the factor contributing to low performance in the following five situations.A. AbilityB.
How does the Disney Company use the expectancy theory of motivation to motivate its workforce?
What are the three major classes of motivation theories?
Reinforcement theory has been used successfully to maintain and increase performance by many companies globally. However, its use does have critics who claim that it manipulates employees and that it
You word processed a short memo to John Richards, the accounting manager, whom you don’t know. You gave it to your secretary, Chris, to send. Chris realized that you used the wrong last name,
Betty Lou, it’s not my fault the machine broke and now we are behind schedule.Identify the factor contributing to low performance in the following five situations.A. AbilityB. MotivationC. Resources
“Usain went on a sales call, but when she went online our company website was down; resulting in no sale.”Identify the factor contributing to low performance in the following five situations.A.
How does the Disney Company use recognition to motivate its workforce?
What do the E, R, and G stand for in ERG theory?
Do you agree with the performance formula? Will you use it on the job?
You are the owner of a small retail clothes store. You are in the middle of working on a new display when Chris, a salesperson, comes over to you and suggests how to rearrange the sweaters so that
“Butch, I know you are trying hard, but you aren’t meeting your sales quotas. We have to let you go.”Identify the factor contributing to low performance in the following five situations.A.
If you worked at Disney Company, would its recognition programs be effective in motivating you? Why?
Which of the four content motivation theories makes the most sense to you? Why?
“Too bad Latoya does not seem to like doing her work and just does the minimum to keep her job.”Identify the factor contributing to low performance in the following five situations.A. AbilityB.
What do you think are the factors that motivate workers the most today? Why?
Which of the three process motivation theories makes the most sense to you? Why?
John makes more sales calls than the other five reps, but he has the lowest sales.Identify the factor contributing to low performance in the following five situations.A. AbilityB. MotivationC.
I know Mark is bright and could get all As, but he doesn’t seem to realize that grades are important to getting a good job.Identify the factor contributing to low performance in the following five
How does Herzberg’s two-factor theory apply to Coca Cola’s employee engagement and motivation techniques?
Does the goal-setting theory really motivate employees?
What reinforcement methods have been used to get you to go to work and to be on time?
“Holly, you are a real people person. How about orienting our new employee Eduardo to the department?”Identify the theory behind each of the following statements on how to motivate employees.A.
Does Vroom’s expectancy theory support Coca Cola’s motivational strategy? Why?
Reinforcement theory is unethical because it is used to manipulate employees. Do you agree with this statement? Explain your answer.
“Mike, at Google, we created a culture where we work hard, but it’s a fun place to work.Identify the theory behind each of the following statements on how to motivate employees.A. Hierarchy of
Are Coca-Cola’s methods sustainable, long-term motivators for its employees?
Which motivation theory makes the most sense to you? Explain why.
“Our HR staff is already offering good salaries and benefits. Now HR is recommending that we have more social events so employees can get to know each other better to promote more motivated
Drawing from your experiences and preferences, would perks and fringe benefits similar to those that Coca Cola offers be an effective motivator for you? Would the company’s development and job
What are the major methods and techniques you plan to use on the job as a manager to increase motivation and performance?
“Harry, here at Pet’s R Us Animal Clinic, we focus on hiring people who love animals and want to care of them.”Identify the theory behind each of the following statements on how to motivate
“Edwina, I know I like to micromanage, but I’m working at giving some of my employees more autonomy in their jobs.”Identify the theory behind each of the following statements on how to motivate
What types of organizations can engagement and motivation techniques be applied in? In what organizations won’t they work? Why?
Which of the four grand strategies is Coca-Cola utilizing?
“I really like having Lomita as an employee. She wants to be a success and always comes through when I delegate task to her.”Identify the theory behind each of the following statements on how to
“Lolo, I do agree that you do exceptional work. So, I will request the raise you want with HR.”Identify the theory behind each of the following statements on how to motivate employees.A. Equity
“I talked to all of my employees so I would know what is important to them. Now I can offer rewards that will motivate them when they perform a task well.”Identify the theory behind each of the
“My style is to delegate tough tasks that my employees can do, and I tell them exactly what I want them to do, with a tough deadline.”Identify the theory behind each of the following statements
“Shawn, you have to realize that we are over booked and everyone else is working tomorrow, so you have to work.”Identify the theory behind each of the following statements on how to motivate
“Avi, you’re late again. The next time we have overtime hours available, I’m not going to give you any overtime.”Identify the theory behind each of the following statements on how to motivate
“I know we can make more money by fixing prices, but it’s illegal, so I’m not going to do it.”Identify the theory behind each of the following statements on how to motivate employees.A.
“Helen, I really appreciate your staying late tonight to finish this project.”Identify the theory behind each of the following statements on how to motivate employees.A. Positive/rewardB.
“Sharon, you know the rule is that we dock your pay if you come in late. No excuses.”Identify the theory behind each of the following statements on how to motivate employees.A. Positive/rewardB.
“I was hoping that Heidi would stop being so critical of Jake, but it has been going on for a week now, so I guess I’m going to have to talk to her about it.”Identify the theory behind each of
“Anita, congratulations. You manufactured the most computer chips again this week, making you the high income earner for the fourth month in a row since we started this new piece rate
“Thanks, Anton. You really hustled to get that shipment out on time today.”Identify the theory behind each of the following statements on how to motivate employees.A. Continuous incremental
“I just closed another sale. I’m looking forward to a nice commission check this week.”Identify the theory behind each of the following statements on how to motivate employees.A. Continuous
“Katie, you need to work fast so we can meet our quarterly sales goal, and get a share of the profits.”Identify the theory behind each of the following statements on how to motivate employees.A.
“I look forward to getting out of working on Monday mornings to attend our weekly department meeting.”Identify the theory behind each of the following statements on how to motivate employees.A.
How can Brad Smith’s effectiveness as CEO of Intuit be explained from a trait theory of leadership perspective?
Peter Drucker said it’s not worth pointing out the differences between a leader and a manager. Do you agree? Why or why not?
Through his cartoon character Dilbert, Scott Adams makes fun of managers. Adams distrusts top-level managers and has said that leadership is really about manipulating people to get them to do
The manager simply focuses on getting the job done.Identify the leadership style described in each of the five situations.A. Impoverished (1, 1)B. Authority-compliance (9, 1)C. Country club (1, 9)D.
How can Brad Smith’s effectiveness as CEO of Intuit be explained from a path-goal theory of leadership?
What traits do you think are most important in a leader?
Are there differences in the leadership styles of men and women? Some researchers say that women tend to be more participative, relationship-oriented leaders and men more task-oriented. However,
The employees dislike the manager, but the department is one of the top performers.Identify the leadership style described in each of the five situations.A. Impoverished (1, 1)B. Authority-compliance
How can Brad Smith’s effectiveness as CEO of Intuit be explained from a transformational leadership theory perspective?
Should spirituality be allowed in the workplace? Should spirituality be encouraged in the workplace? Why or why not?
The manager’s department has the low-producing employees with a low level of morale. Yet, he doesn’t do anything to improve the department.Identify the leadership style described in each of the
How can Brad Smith’s effectiveness as CEO if Intuit be explained from a servant leadership perspective?
Based on the Self-Assessment, is your behavior more Theory X or Theory Y? How do you feel about your score? Will you make any changes?
The manager has the top performers and also has the highest morale.Identify the leadership style described in each of the five situations.A. Impoverished (1, 1)B. Authority-compliance (9, 1)C.
Do you think that Brad Smith is a good leader? Why?
The Ohio State University and University of Michigan two-dimensional leadership styles identified in the 1940s haven’t changed much over the years, as they are still being taught and used today.
The manager is friends with everyone and they get along great, but the productivity level is one of the lowest in the company.Identify the leadership style described in each of the five situations.A.
What do you think are the most important things that you can learn from Brad Smith’s leadership style about how to become a more effective leader yourself?
Today, the Leadership Grid® is still being taught in colleges and by consultants to be used by managers. Do you agree that the team leadership style is the best leadership style for use in all
The manager has been evaluated as having adequate morale and an average productivity level.Identify the leadership style described in each of the five situations.A. Impoverished (1, 1)B.
Would you consider Richard Branson to be a leader, a manager, or both?
Which situational approach to leadership do you prefer? Why?
Juanita gets along well with his employees, who make water bottles, and he is in control of his department.Determine the appropriate leadership style under the given conditions. Place the letter
Which basic leadership style—autocratic, democratic, or laissez-faire—would Richard Branson say he used?
What percentage of top leaders would you say are really charismatic, transformational, symbolic, and/or servant leaders? (Your answers can change for each of the four leadership behaviors.
John, the chair of a committee charged with recommending ways to increase organizational performance, is highly regarded by the volunteer members from a variety of departments.Determine the
Could you make a case for the Ohio State leadership style of high structure/low consideration or low structure/high consideration in analyzing Branson’s leadership style?
Do you believe that men and women lead differently?
Usain oversees the assembly of mass-produced containers. He determines rewards and punishments, and is viewed as a hard-nosed boss.Determine the appropriate leadership style under the given
Which Leadership Grid® style—(1, 1) impoverished, (9, 1) authority–compliance, (1, 9) country club, (5, 5) middle-of-the-road, or (9, 9) team—would Branson’s critics say he used?
Is Richard Branson considered a transformational or transactional leader?
Ted is a manager who oversees the processing of canceled checks for a bank. He is well liked by the employees, and enjoys hiring and evaluating his employees’ performance.Determine the appropriate
Is Richard Branson considered a transformational or transactional leader?
Carly, the principal of a school, assigns teachers to classes and other various duties. She hires and decides on tenure appointments. The school atmosphere is tense.Determine the appropriate
What external environment factor influenced Branson’s leadership style (Chapter 3)?
Aarti is well liked by her employees, who make all kinds of websites to customer specifications, and Aarti makes the hiring, promoting, discipline, and firing decisions.Determine the appropriate
Which management functions did Branson carry out in his leadership role (Chapter 1)?
Nyota’s employees, who manufacture cardboard boxes, think she has a bad personality and tend to ignore what she says because her boss does their evaluations and determines pay raises.Determine the
One of your best team leaders, Tina, has told you about a team member not performing up to standard, so you tell her to handle the situation as she thinks is best.For each of the following
Your manager, Duane, told you to make a new change in work schedule. You know that Sandy is a good worker, but she will not like the change.For each of the following situations, identify the maturity
Candy’s job is to clean off the tables quickly after diners leave. Candy is on her phone again.For each of the following situations, identify the maturity level of the employee and the leadership
George has never written a formal report, but you know he can do it with your encouragement and with minimum help from you.For each of the following situations, identify the maturity level of the
You told Shinji exactly to do a job. However, he deliberately ignored your directions again. So, the job is not done correctly.For each of the following situations, identify the maturity level of the
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