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project management for small projects
McGraw-Hill Education PMP Project Management Professional Exam 1st Edition Henrique Moura - Solutions
Which of the following is NOT part of the manage project team process?A. Conducting a project performance appraisal B. Providing feedback to a team member C. Managing an unexpected change to project staffing D. Providing recognition to a team member
In a scope control meeting, the customer is insisting that a new feature should be added to the product without reviewing the project schedule and budget. Under pressure from the customer, the project manager decided to postpone the meeting. Which technique is the project manager using?A. Withdraw
Which conflict resolution technique addresses conflict as a problem that requires a solution?A. Collaborate B. Compromise C. Withdraw D. Force
You are concerned that the level of project conflict can distract team members and disrupt their work rhythm. What is the BEST course of action?A. Smooth the conflict when it surfaces.B. Address conflict early, preferably in private, with a direct, collaborative approach.C. Discuss the conflict in
One team member complained that her activity is running late because she is facing problems with her project allocation. What is the FIRST thing to do?A. Review the communications management plan to be informed about schedule performance problems sooner.B. Review the staffing management plan.C.
What are the stages of team development according to Tuckman?A. Smooth, force, compromise B. Plan, develop, manage C. Forming, storming, norming, performing, adjourning D. Build, develop, delegate, and perform
How does a weak matrix organization constrain the project team development?A. Team development is constrained by conflicting authorities.B. Team development is easy because the project manager can use the recognition and rewards system.C. Team development is complex because the project management
Which of the following is NOT a technique used to develop a project team?A. Use Delphi to generate consensus B. Training C. Develop a project logo D. Manage conflict
Which of the following statements regarding involving team members in planning activities is NOT correct?A. Involving team members in planning increases commitment.B. Team members’ estimates should be reviewed by their functional manager.C. Involving team members in planning increases its
Which of the following is NOT an outcome of the develop project team process?A. Increase individual knowledge and skills B. Increase team buy-in C. Negotiate the best resources for the project D. Prepare a team performance assessment
Which of the following statements regarding team development is NOT TRUE?A. Team development should start early in the project.B. Colocating the project team facilitates team development.C. Virtual teams are used as a team development tool.D. Ground rules are used as a team development tool.
When the project manager was allocated to a new process reengineering project, several project members had already been selected. This in an example of:A. Project management office B. Functional organizational C. Pre-assignment D. Virtual members
Which of the following is NOT a tool or technique of the acquire project team process?A. Colocation B. Negotiation C. Pre-assignment D. Virtual teams
During the last two months, several team members chose to leave the project. You are also concerned about symptoms of low motivation and low team performance. As project manager, what is your BEST approach for the problem?A. Negotiate additional resources with functional managers and perform team
You need to know the exact responsibility of a team member in the project.What should you do NEXT?A. Ask the functional manager.B. Check the resource breakdown structure (RBS).C. Check the RAM.D. Check the staffing management plan.
A resource histogram defines:A. Role and responsibility assignments B. A resource pool description C. How staff will be managed throughout the project D. Resource utilization over time
Which of the following is NOT an output of planning human resource management?A. Responsibility assignment matrix (RAM)B. Timetable for acquiring the project team C. Resource requirements D. Staffing management plan
The project manager has completed a preliminary project schedule. What should be done NEXT?A. Acquire project resources.B. Approve the schedule.C. Prepare a work breakdown structure (WBS).D. Determine how the organization will fulfill resource requirements.
A project has been completed with a history of product quality problems.Which of the following tools would be of MOST help?A. Control chart B. Ishikawa diagram C. Scatter diagram D. Pareto diagram
Two weeks before the scheduled finish date, your project still has a significant number of open product defects. You want to focus the defect repair effort on the more frequent defects. Which tool should you use?A. Pareto diagram B. Cause-and-effect diagrams C. Cost of quality D. Sampling
What should be done if a control chart shows six results in a row outside the control limit?A. Identify an assignable cause for such variation.B. Ignore the variation as long as the results are within customer specification limits.C. Adjust the control limits to accurately represent the process
A control chart is used to:A. Determine quality metrics B. Verify if a process has an acceptable variation C. Identify the root causes of nonconformities D. Forecast future results
Which of the following is NOT a quality management tool?A. Cause-and-effect-diagrams B. Value analysis C. Run charts D. Flow charts
The team is analyzing why a particular software module was not developed according to the adopted quality standards. In which process is the team working?A. Identify risks B. Perform quality assurance C. Control quality D. Lessons learned
The quality audit team recommended the implementation of a best practice. The NEXT step should be to complete a:A. Checklist B. Quality inspection C. Cost-benefit analysis D. Change request
Before initiating a quality audit, you absolutely need to have:A. Quality benchmarks B. Checklists C. Nonconformance costs D. Quality control measurements
While managing a telecommunication project, management informs you that they are worried the project will not meet the quality standards. What should you do?A. Perform a quality inspection.B. Prepare a presentation to management explaining the adopted quality management plan.C. Perform a quality
How does plan quality management differ from perform quality assurance?A. Quality assurance is the monitoring of specific project results to determine whether they comply with relevant quality standards, as well as identifying ways to eliminate the causes of unsatisfactory performance.Plan quality
Process improvement addresses:A. Assignable causes of variation B. Specification limits C. Common causes of variation D. Quality checklists
Examining non-value-added activities is part of:A. Process analysis B. Plan quality management C. Quality inspections D. Quality audits
The team is analyzing the savings generated by a one-unit increase in quality spending. What technique is the team using?A. Plan quality B. Cost of quality C. Sensitivity analysis D. Marginal analysis
Halfway through a construction project, a major scope change occurred.The team is determining which quality standards will be impacted by the change. In which process is the team working?A. Perform quality assurance B. Plan quality management C. Control quality D. Scope definition
As a project manager in a large pharmaceutical project, you are determining how the project may meet the customer’s quality standards. In which process are you working?A. Develop project management plan B. Plan quality management C. Perform quality assurance D. Control quality
After submitting your project management plan for approval, management wants to reduce the time spent in quality management. Which of the following concepts would BEST support the argument in favor of your current project management plan?A. Practice of continual improvement B. Cost of quality C.
Which of the following is an example of a conformance cost?A. Developing quality procedures B. Rework C. Claims administration D. Inventory costs
All of the following are part of the plan quality management process EXCEPT:A. Describe how quality assurance and quality control will implement the existing quality policies.B. Identify the project quality standards.C. Develop checklists to assist in quality measurements.D. Identify process
During a research and development project, the product is not performing according to its planned quality. Who is accountable for the performance problems?A. Project manager B. Sponsor C. Product manager D. Team
Poor morale, low customer satisfaction, and constant rework are symptoms of:A. Lack of human resource management planning B. High risk project C. Low quality D. High conformance costs
“Prevention is preferable to inspection” means:A. Quality should be continuously improved.B. Quality should be as high as possible.C. Costs are lower when quality is decreased.D. Costs are higher when quality is decreased.
You are managing a customer support services implementation project.While preparing the project management plan, which of the following options should you focus on to maximize the impact on customer satisfaction?A. Manage project changes.B. Deliver the product on schedule.C. Determine fitness for
Which of the following options would you use to assess the performance of a work package with a duration of less than one control period?A. Weighted milestones B. Percentage complete with milestone gates C. Fixed formula D. Level of effort
A TCPI of 1.2 means:A. There is a cost overrun.B. The project is saving money.C. The project is behind schedule.D. The project’s benefits exceed its costs.
The project manager determined that a problem with electricity during hardware installation was the cause of an unfavorable CPI. The electricity problem can no longer occur. Which of the following should the project manager use to calculate the project EAC?A. Typical EAC B. Atypical EAC C. Other
What does a CPI of 1.1 represent?A. The SV is positive.B. The CV is negative.C. The EAC is under the BAC.D. The EAC is over the BAC.
When the BAC equals the EV:A. The project has no more funding.B. The project should have been completed.C. The project is complete.D. The project has a cost overrun.
If the project CPI is 0.8 and the SPI is 1.1, how is the project performance?A. The project is behind schedule.B. The project has a positive cost variance.C. The project has a TCPI greater than 1.D. The project has an unfavorable rate of return.
The project performance report is showing that the actual costs are 180,000 and the planned value is 120,000. How would you describe the project performance?A. There is a cost overrun.B. It is ahead of schedule.C. It is behind schedule.D. There is not enough information to assess performance.
If EV = 1,000, AC = 1,000, PV = 1,200, how is the project performance?A. On budget and behind schedule B. On budget and ahead of schedule C. Over budget and behind schedule D. There is not enough information.
You want to know what was originally budgeted for each month of the project. What performance metric should you use?A. AC B. EV C. PV D. Budget
The project manager is using earned value analysis to determine project performance. Which project management process is she performing?A. Determine budget B. Monitoring and controlling C. Control costs D. Cost management
Which of the following should NOT be included in the cost baseline?A. Indirect costs B. Financial costs C. Management reserve D. Labor costs
In which process are funding requirements determined?A. Estimating costs B. Determining budget C. Controlling costs D. Funding limit reconciliation
When should the cost baseline be established?A. As soon as the cost estimates are complete B. Just before starting project execution C. When required by the sponsor D. After completing all the planning processes and performing the necessary planning iterations
The cost baseline can be illustrated as:A. Influence curve B. S curve C. Cost aggregation curve D. Life cycle curve
The cost baseline is an output of which project management process?A. Estimate costs B. S curve C. Determine budget D. Control costs
After you submitted the project management plan for approval, management asks you for a 5 percent reduction on overall project costs.What is the BEST thing to do?A. Perform a value analysis.B. Reduce the estimates to meet the 5 percent reduction target, but document the associated risks.C. Provide
The project manager has just determined cost estimates and is about to move into the next planning process. What has she forgotten to do?A. Determine funding requirements.B. Provide a cost baseline.C. Provide the project CPI.D. Provide the basis of estimates.
Which of the following sentences regarding a contingency reserve is NOT correct?A. It should not be hidden from management.B. It is part of the budget.C. It is used to manage unknown-unknowns.D. It is managed by the project manager.
The purpose of life cycle costing is to include ___________ within project decisions.A. Project life cycle costs B. Operational costs C. Project and operational costs D. Costs estimated with a rolling wave approach
The organization project management office (PMO) is progressively introducing parametric models to support the planning effort. When should parametric estimating be adopted?A. When a significant part of the project has already been completed B. When it can be applied to every work package C. When
Cost estimates should:A. Be prepared only at work package level B. Be prepared as a range of values C. Be documented in the cost management plan D. Include a contingency reserve in each activity to account for risk
Which of the following is NOT relevant when deciding whether to proceed with a troubled project?A. CPI B. Sunk costs C. The estimated project cash flows D. ETC
On a recently initiated engineering project, management requested a project cost estimate. How should the project manager proceed if he does not have enough information to provide an accurate estimate?A. Include a contingency reserve in the project budget.B. Provide a rough order of magnitude
You know that to paint a wall it takes an average of 5 centiliters of paint per square meter of surface painted. This is an example of what type of estimating technique?A. Learning curve B. Parametric C. Analogous D. Life cycle costing
The project manager wants to estimate the cost of a deliverable based on the costs of the work packages required to complete it. Which estimating technique is being used?A. Top down B. Bottom up C. Aggregation D. Padding
To address a cost overrun, you should focus on:A. Fixed and direct costs B. Variable and fixed costs C. Fixed and indirect costs D. Variable and direct costs
During project execution, some team members are discussing how to measure work performance. One team member is arguing that milestones with weighted values should be used, and another wants to use a 50-50 rule. As project manager, what can you recommend to the team members?A. They should use the
While preparing technical documentation in an engineering project, you realized that the construction effort was underestimated. After further analysis, you concluded that the approved scheduled cannot be met without redefining the project. As project manager, how should you proceed?A. Discuss the
Updating schedule performance information and forecast future schedule performance are part of which project management process?A. Plan schedule management B. Develop schedule C. Control schedule D. A project management information system
The project manager has just completed the initial project schedule. What should be done NEXT?A. Plan project costs.B. Identify assumptions and constraints.C. Create the WBS.D. Identify and describe the project deliverables.
Monte Carlo is BEST used to:A. Estimate activity durations B. Assess overall schedule risk C. Estimate overall project costs D. Calculate the expected monetary value of individual risks
You have a project with the following activities. Activity A takes 4 days and can start immediately. Activity B takes 5 days and can start immediately. Activity C must start after activity A and takes 7 days. Activity D must start after B and C and takes 8 days. Activity E must start after C and
You have a project with the following activities. Activity A takes 4 days and can start immediately. Activity B takes 5 days and can start immediately. Activity C must start after activity A and takes 7 days. Activity D must start after B and C and takes 8 days. Activity E must start after C and
Which of the following options is a limitation of the critical path method during schedule development?A. It does not consider activity sequences.B. It does not consider resource availability.C. It does not consider a schedule contingency reserve.D. It is used only for cost estimating purposes.
Which of the following CANNOT be used to calculate activity slack?A. Amount of time the activity can be delayed without delaying the project B. Amount of time the activity can be delayed without pushing the project behind the schedule deadline C. Difference between early start and late start D.
Which scheduling technique determines project duration by analyzing activities with zero slack?A. Critical chain method B. Critical path method C. Sensitive analysis D. Resource smoothing
After developing the schedule using the critical path method, some resources were planned above available capacity. Which of the following can help solve the problem?A. Monte Carlo B. Resource smoothing C. Resource leveling D. Critical chain method
You need to compress the schedule. If there are no additional resources available, how should you proceed?A. Crashing B. Resource leveling C. Performing a Monte Carlo analysis D. Fast tracking the project
You need to compress the schedule without changing the network diagram.What is the BEST thing to do?A. Crash the project.B. Use some of the project reserve.C. Perform a value analysis.D. Fast track the project.
Which of the following is NOT an example of crashing the schedule?A. Reallocating resources from a noncritical to a critical activity B. Assigning additional resources to the project C. Reducing the duration estimates D. Increasing the productivity of project resources
In which of the following situations would you prefer to use a Gantt chart instead of a network diagram?A. Analyze multiple critical paths.B. Identify fast tracking opportunities.C. Identify the required work to complete a project milestone.D. Analyze schedule variances.
Which of the following is NOT part of the develop schedule process?A. Determining the scheduling methodology B. Crashing C. Having the team approve the schedule D. Leveling resources
How would you BEST describe the develop schedule process?A. Sequencing activities, identifying resources, estimating durations, and determining start and finish dates for each activity B. Determining the project duration C. Determining the path with the least amount of schedule flexibility D.
Which of the following techniques estimates durations considering the risk involved in the activities?A. Reserve analysis B. Parametric C. Monte Carlo D. Three-point estimating
If your company has little information from previous projects, which technique should be used to estimate activity durations?A. Analogous estimating B. Bottom-up C. Expert judgment D. Parametric estimating
A project manager has estimated all the activities’ durations and is about to move on to develop the project schedule. What has he forgotten to do?A. Sequence activities.B. Estimate resource requirements.C. Define communication requirements.D. Estimate a contingency reserve.
The team is struggling to estimate activity durations. Which of the following is the MOST likely cause?A. The project manager is not an expert in the application area.B. The scope is poorly defined.C. The team is preparing parametric estimates.D. A rough order of magnitude estimate was prepared
All of the following are advantages of using an analogous estimate EXCEPT:A. May be obtained on early project stages B. Can set expectations until a more precise estimate is defined C. May be used to set an acceptable range of a future detailed estimate D. Is a precise estimate
Which of the following is NOT part of the estimate activity resources process?A. Leveling resources B. Identifying potential resources C. Creating a resource breakdown structure D. Identifying resource requirements by activity
One week after starting the development of a new electronic component, you can begin technical documentation. Which of the following would you use to model such dependency?A. Use a start-to-start relationship with a one-week lag.B. Use a start-to-start relationship with a one-week lead.C. Use a
In what plan can you document activities, events, and dependencies?A. WBS B. Activity list C. Network diagram D. Sequence activities
Which of the following statements regarding the decomposition technique is TRUE?A. It is used to identify the project deliverables and define activities.B. It is used to identify work packages and activities.C. It is used to describe the product and activities.D. It is used to identify work
Which of the following sentences regarding milestones is NOT TRUE?A. Senior management may impose milestones.B. They can be used as checkpoints.C. They are defined during the sequence activities process.D. They are not work activities.
How would you describe the difference between a WBS and a list of activities?A. A WBS is focused on deliverables, while activities are focused on the work required to create those deliverables.B. A WBS is focused on project scope, while activities are focused on product scope.C. They are
Which of the following is NOT part of a schedule management plan?A. Rules on how to estimate B. Performance metrics used to detect variances C. Activity attributes D. Formats used to report schedule performance
Which of the following statements regarding scope changes is correct?A. An unfavorable cost variance cannot be justified with an approved scope change.B. Once approved, the scope baseline cannot be changed.C. Scope changes should be approved by the team.D. Scope changes should be accepted as the
During the construction of a sports arena, the team detected an inconsistency in the project technical documentation. Correcting the documentation inconsistency will likely cause a schedule delay, leading to contract penalties for late delivery. You are also aware that the customer will not be able
Which of the following is NOT part of controlling scope?A. Compare actual scope performance with the baseline.B. Determine actions required to correct scope variances.C. Work with the customer to obtain formal approval of project deliverables.D. Discourage unnecessary changes to the scope baseline.
The customer informed you that a key functionality should be added to the project’s scope. How should you proceed?A. Notify management.B. Include the functionality in the project scope so the plan can be progressively elaborated.C. Obtain an approval for the change request.D. Analyze the
The project is having trouble measuring the accomplished work. Which of the following is the LEAST likely cause of the problem?A. Poor scope definition B. Deliverables that were not decomposed into work packages C. Poor integrated change control D. Lack of a WBS numbering system
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