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Marketing Research 11th edition David A. Aaker, V. Kumar, Robert Leone, George S. Day - Solutions
Explain the following terms: a. Experimental treatments b. Manipulation c. Extraneous variable d. Selection bias e. Randomization f. Blocking g. Matching
In a laboratory experiment (designed to test a new brand), people are exposed to advertisements for a new brand and then are asked to buy a brand from that product class from a supermarket aisle that has been set up as realistically as possible. After they use the brand, they are asked if they
Distinguish between the internal and external validity of an experiment. List the various threats to internal validity and briefly describe each of these threats.
NuSystems, Inc., a computer software distributing company, has recently completed an innovative sales training program in order to boost recently lagging sales. The head of the marketing department is interested in discovering how effective this new training has been in improving the performance of
Develop a population list or sampling frame for an attitude study when the target population is a. All those who rode on a public transit system during the last month b. Retail sporting goods stores c. Stores that sell tennis rackets d. Watchers of evening television e. High-income families
A shopping center sample was used to evaluate a new product. Given the data in Table 14-6, what is your estimate of the proportion of people who say they will buy the product?Table 14-6
Discuss the differences between stratified sampling and cluster sampling.
Briefly describe the concept of sampling efficiency and discuss the ways in which it could be improved.
The sampling efficiency of systematic sampling can be greater than, less than, or equal to single random sampling. Discuss.
Identify a situation where you would be in favor of using a nonprobability method over a probability sampling method.
Discuss the differences between proportionate and disproportionate stratified sampling.
Pete Thames, the general manager of the Winona Wildcats, a minor league baseball team, is concerned about the declining level of attendance the team's games in the past two seasons. He is unsure whether the decline is due to a national decrease in the popularity of baseball or to factors that are
a. How does the sampling procedure employed in an international environment differ from that used domestically? b. What issues are relevant to a researcher's decision to use the same sampling procedure across countries?
For question 1, consider how the various populations might be stratified. Question 1 Develop a population list or sampling frame for an attitude study when the target population is a. All those who rode on a public transit system during the last month b. Retail sporting goods stores c. Stores that
A manufacturer wanted to get opinions from 4,000 hardware store managers on a new type of lawn mower. An associate provided a list of such stores, divided into 400 large and 3,600 small stores. He drew a random sample of 200 stores and was disappointed to find only 19 large stores in the sample,
A telephone survey is planned to determine the day-after recall of several test commercials to be run in Fargo, North Dakota. Design a telephone sampling plan.
The owners of a seven-store drugstore chain want to sample shoppers of their chain and shoppers of a competing chain so that they can administer a 10-minute questionnaire. Develop alternative sampling plans. Recommend one and defend your recommendation.
A town planning group is concerned about the low usage of a library by its citizens. To determine how the library could increase its patronage, they plan to sample all library-card holders. Comment.
Assume that you have a list of 80 managers of research and development departments, who are numbered from 1 to 80. Further, you want to talk to a random sample of seven of them. Use the following random numbers to draw a sample of seven. Draw four additional samples. Calculate the average number in
A concept for a new microcomputer designed for use in the home is to be tested. Because a demonstration is required, a personal interview is necessary. Thus, it has been decided to bring a product demonstrator into the home. The city of Sacramento has been selected for the test. The metropolitan
The U.S. Department of Energy would like a census of power-generating windmills. How could such a census be obtained?
A group of 25,000 design engineers was asked a series of questions concerning the importance of various attributes of a milling machine. The group had the following response to the question: "How important is it that the machine be capable of working with both hard and soft metals?"a. What is the
A sample of size 100 was taken from the population represented in Figure 15-1. The results showed that= 0.52s2 = 2.62a. Determine a 90 percent interval estimate for μ. (Recall from Figure 15-1 that Ï = 1.49.)b. Determine a 95 percent interval estimate for μ.c.
If the proportion of people who intend to vote Democratic were to be estimated at a 95 percent confidence level, what sample size should be takena. If the accuracy is to be ±0.01 (or one percentage point)?b. If the accuracy is to be ±0.03?c. If the accuracy is to be ±0.06?d. Repeat the above for
A promotion campaign is being planned to encourage people to reduce heat in their houses at night. In order to measure the campaign's impact, we want to determine the proportion of people who reduce their heat at night, π. A telephone sample will be taken before and after the campaign.a. What
A new consumer product is proposed. It is thought that 25 percent of the population will buy it. A critical question is how frequently buyers will use it. A judgment has been made that 95 percent of them will use it between one and 17 times per month. On that basis, the population standard
The problem is to estimate the sales for the coming year for a maker of industrial equipment. The forecast is based on asking customers how much they are planning to order next year. To use the research budget efficiently, the customers are stratified by the size of their orders during the past
In the Winona Wildcats study presented in Chapter 14 (question 17), Pete Thames, the team's general manager, has decided to use a stratified sample. One sample group includes only those who attended Wildcats games during the past two years. The other sample group represents nonattenders. The
The owner of Galaxy Pizza, a pizza delivery business in Mercury, South Dakota (population 100,000), believes that there may be a demand for a service that provides customers with their choice of movie videos along with the pizza delivery. Galaxy Pizza currently delivers only to customers within a
A poll of just over 1,000 Californians selected by an area sampling plan were asked early in Governor Jerry Brown's tenure whether they felt that Governor Brown was doing a good, fair, or poor job as governor. They were then asked why they held those opinions. The results were coded into 35
Analyze Figure 16-4. What conclusions can you draw? What are the implications? What additional data analysis would you recommend, given your conclusions?
In the HMO study the "Intentions to enroll" by "Intentions to have more children" cross- tabulation is shown in Table 16-3. Interpret it in the context of Figure 16-4.
A study was conducted to determine the relationship between usage of a library and age of users. A sample of 400 was polled and the following cross-tabulation was generated. The numbers in parentheses are the observed cell sizes (Oi).a. Complete the table.b. Interpret the term E1 = 17.8.c.
P&G sampled 400 people to determine their cereal purchase behavior on a particular trip to the store. The results of the study are as follows:Are preferences and brands related?
It is known that on a particular high school campus, 62 percent of all students are juniors, 23 percent are seniors, and 15 percent are freshmen and sophomores. A sample of 80 students attending a concert was taken. Of these sample members, 74 percent were juniors, 17 percent were seniors, and 9
An admissions dean has noted that, historically, 70 percent of all applications for a college program are from in state, 20 percent are from neighboring states, and 10 percent are from other states. For a random sample of 100 applicants for the current year, 75 were from in state, 15 were from
The accompanying table shows, for independent random samples of boys and girls, the numbers who play for more or less than 2.5 hours per day. Test at the 10-percent level the null hypothesis of no relationship between a child's sex and the hours of play.
In Table 16-1, the statement concerning gasoline costs generated a larger difference (1.7) than the other three statements. Could you therefore conclude that it was the statement that best distinguished the unit-price user from the unit-price nonuser? What assumptions are involved in that
A random sample of consumers is taken, and their mean preference for visiting a sports event is found to be 5.1 (on a 1 to 7 scale, where 7 denotes most preferred). In the previous surveys, the mean preference has always been 5.0. Has the mean preference changed now? (Use α = .10 and σ = .1.)
In a test-marketing study, the average sales for a new brand of shampoo in 9 stores is 1.95 units (each unit is 100 bottles). The retail management was expecting to sell on the average 2.0 units. Was the management's expectation realized? (Use α = .05 and σ = .06.)
An experiment was conducted to determine which of three advertisements to use in introducing a new personal computer. A total of 120 people who were thinking of buying a personal computer was split randomly into three groups of 40 each. Each group was shown a different advertisement and each person
Using Question 12, assume that each of the three groups of respondents had been divided into two groups: younger (under 30) and older (over 30). The revised ANOVA table was as follows:a. What are the F-ratio and p-value associated with the hypothesis test that there is no advertisement effect? Why
The Consumer Fraud Council claims that Skippy Foods does not put the required weight of peanut butter in its 10-ounce jar. For evidence, a sample of 400 jars is selected randomly, weighed, and found to average 9.9 ounces. The p-value, .07, is associated with the hypothesis that the population mean
A new product was tested in Fresno with a 25-cent coupon and in Tulsa with a 50-cent coupon. A sample of 100 people was contacted in each test city. A total of 40 percent of those contacted in Tulsa had tried the new product, whereas only 30 percent of those contacted in Fresno had tried it, a 10
A manufacturer claims that through the use of a fuel additive, automobiles should achieve, on average, an additional 5 miles per gallon of gas. A random sample of 100 automobiles was used to evaluate this claim. The sample mean increase in miles per gallon achieved was 4.4, and the sample standard
A beer distributor claims that a new display, featuring a life-size picture of a well-known athlete, will increase product sales in supermarkets by an average of 40 cases a week. For a random sample of 25 supermarkets, the average sales increase was 31.3 cases and the sample standard deviation was
Of a sample of 361 owners of retail service and business firms which had gone into bankruptcy, 105 reported having no business experience prior to opening the business. Test the null hypothesis that at most 25 percent of all members of this population had no business experience before opening the
In a random sample of 400 people purchasing state lottery tickets, 172 sample members were women. Test the null hypothesis that half of all purchasers are women.
A random sample of 200 members of the American Marketing Association was asked which continuing professional education course had most appeal. Of these sample members, 70 opted for international marketing research-related courses. Test the null hypothesis that 45 percent of all members of the
A questionnaire was designed to compare the level of students' familiarity with two types of product. For a random sample of 120 students, the mean familiarity level with burglar alarms was found to be 3.355, and the sample standard deviation was 2.03. In an independent random sample of 100
A random sample of eight introductory marketing texts yielded the figures shown in the table for annual sales (in thousands) and price (in dollars):a. Determine the sample correlation between sales and price.b. Test at the 5 percent level that the population correlation coefficient is zero.
Refer to Question 7. If two additional variables are now added to the model in that question, thenŶ = b0 + b1X1 + b2X2 + b3X3whereX2 = average daily traffic flow, carsX3 = number of competing filling stationsThe empirical results now area. Which independent variable seems now to be the
The following regression model was estimated to explain the annual sales from a direct marketing campaign:where St = $ sales in year t Pt = $ promotional expenditure in year t Mt = $ product mailing expenditures in year t Ct = Number of pamphlets distributed in year t The estimated standard errors
Some regression models are used to predict, some to gain understanding, and some to do both. Consider a product manager for Betty Crocker cake mix: Give an example of each of the three types of models in the context of this product manager.
An attempt was made to evaluate the forward rate as a predictor of the spot rate in the Spanish treasury bill market. For a sample of 79 quarterly observations, the estimated linear regression, = .00027 + .7916xwas obtained,where = actual change in the spot ratex = change in the spot rate
An analyst for an oil company has developed a formal linear regression model to predict the sales of 50 of their filling stations. The estimated model isŶ = b0 + b1 X1whereŶ = average monthly sales in gallonsX = square foot area of station propertyX1 = X - (difference from
Consider the problem of predicting sales for each store in a chain of 220 bookstores. The model will have two functions. First, it will be used to generate norms that will be used to evaluate store managers. Second, it will be used to evaluate new site locations. What independent variables would
The following table represents two other regression analyses completed in the HMO study. The dependent value of the first is the respondent's overall evaluation of the proposed HMO. The independent variables were the response to the question: "How satisfactory does this plan appear to you with
A researcher wishes to perform a three-group multiple discriminant analysis and is interested in using information from the three variables that she collected during the study. How many discriminant functions are possible? Do you need all of them?
Identify a situation where you would expect the first factor to have high loadings on all variables and to account for almost all the variance.
Suppose five variables were factor analyzed and the percentage of variance explained was 80 percent, 12 percent, 5 percent, 2 percent, and 1 percent. How many factors would you include? What if the first three factors were interpretable and relevant?
Suppose you are conducting a large, 2,000-respondent study for a bank. Among other elements, the study includes: a. A 28-item image rating for three commercial banks, two savings and loans banks, and an "ideal" financial institution b. A 75-item lifestyle question set c. A 30-item set of questions
When might hierarchical clustering be preferred over nonhierarchical clustering?
Are discriminant loadings better than discriminant weights for interpretation purposes?
If you have only one sample of 30 observations and use all of them to estimate the coefficients of the discriminant function, how can you validate the results?
If you violate the assumptions of the linear discriminant analysis, what other alternatives do you have in terms of statistical analysis?
How is a factor loading interpreted?
What is communality? What is the implication of low communality for a few of the variables?
How does principal components analysis differ from varimax rotation?
Why are factors rotated?
Suppose an MDS study was to be made among high school seniors for use by the University of Indiana. The goal was to see how Indiana was positioned with respect to the 10 to 20 colleges with which it competes and to determine how students evaluate colleges. a. How would you determine which colleges
Describe why cluster analysis might be appropriate both before and after an MDS study.
Explain how conjoint analysis is used to determine attribute importance. Is the resulting attribute importance sensitive to the selection of levels for an attribute? Illustrate by using Figure 21-6.
Compare the full-profile approach to the trade-off approach. What are the advantages of each? Which would you use in the example of automobile batteries? If price were one of the attributes, would you be more likely to use the full-profile approach?
Do purchasers of major appliances, such as refrigerators and room air conditioners, treat price as an attribute in an additive model of preference that underlies conjoint analysis? That is, do they arrive at an overall judgment by summing the evaluative rating of each attribute (including price)?
Do the following: a. Reflect on the last airplane flight you took. What attributes did you consider in your choice of airline? b. To learn more about the trade-offs you made in your choice of airline, conduct a trade-off analysis on yourself. Start with the attributes and then establish two or
Interview the manager of a local "quick copy" shop or an individual who recently bought or specified a copying machine, to learn which attributes were used to choose it. Can the buyer describe on which features trade-off were made? Are there logical levels to the attributes that were used?
How might a perceptual map like the one in Figure 21-2 be used to suggest a new-product concept? Be specific. How might the concept be developed? How might it be tested?
The claim is made that MDS is of little help in new-product planning, because most of the dimensions are "psychological" dimensions and not really actionable. Predicting psychological reactions to physical changes is very difficult. Furthermore, it is questioned, how much guidance do we gain from
How would you go about introducing ideal objects into Figure 21-2?
It is argued that people are not consciously aware of which dimensions they are employing to make similarity or even preference judgments. Further, respondents may base judgments on attributes to which they are unwilling to admit. The use of nonattribute data in MDS is, thus, rather like motivation
Suppose, given Figure 21-5, an advertising objective was to reposition Pepsi as being more fun, light, active-closer to 7-Up. How could MDS be used to test proposed copy and evaluate the results of a campaign? Can you think of any possible problems with this kind of use of MDS?
An exciting use of correspondence analysis is using scanner data to generate maps. Scanner data provides information on which brands a family did and did not buy. Such a set of binary data can be used to generate a map positioning the brands in a space. Brands that are close will tend to be
By what criteria would you evaluate a written report? Develop an evaluation form. Would it differ depending on whether the research proposal or the research results were being presented?
Develop a research design to provide a demand estimate for the following new products: a. A plastic disposable toothbrush that comes in a cylinder 5/8 inches in diameter and 3 inches in length. Its unique, patented quality is that the toothpaste already has been applied. b. A lemon condiment. Lemon
When is periodic discounting preferred to random discounting? Is one better than the other?
Why measure recognition anyway? Why would it ever be of value to have an audience member recognize an ad when he or she could not recall it without being prompted and could not recall its content? Why not just measure recall?
Compare the BRC recognition method with the Communicus method. What are the relative strengths and weaknesses?
Is DAR widely used? Why? Would you use it if you were the product manager for Lowenbrau? For American Express? Under what circumstances would you use it?
Review the validity problems inherent in the McCollum/Spielman theater testing approach. Compare these to a. Mapes and Ross method b. Apex method c. Tele-Research approach d. Sherman BUY test e. BehaviorScan approach
Why conduct tracking studies? Why not just observe sales?
How will adjective checklists help a creative group? What about eye-movement data?
DuPont conducted a field experiment for an improved version of Teflon several years after they first introduced Teflon. Four cities received 10 day-time commercial minutes per week during the fall months, five cities received 5 minutes per week, and four cities (the control group) received no
In benefit structure analysis, 500 or so respondents are asked to react to a large number (75 to 100) of specific product benefits and to many product characteristics. The reactions are in terms of both the desire for and perceived deficiencies in current brands with respect to each benefit and
Mediamark estimated the total adult readers of Family Circle magazine as 32.1 million, while Simmons estimated it as 18.3 million. Why the difference? Which is right?
In a survey of homemakers, the readership of Harper's was exaggerated and the readership of Modern Romance seemed much less than circulation figures indicated. Why would respondents incorrectly report their readership in this manner? Can you think of ways to avoid this bias?
What are the weaknesses of the people meter? Of the diary? If cost was not a problem, do you believe a camera in the room would be a reasonable solution? Identify and evaluate other alternatives.
You are the sales manager for a firm that sells photocopying machines, laser printers, and fax machines. Design a system for finding the number and location of the salespersons in your company. Describe clearly the input, the method(s) of calculation, and the output of your system.
What is the significance of "trade area"? How does one decide the trading area for a retail store?
You are a startup entrepreneur who employs about 100 people. You supply mainly grade items (such as nuts, bolts, etc.) to a big NASA contractor. The contractor has threatened to cancel its future orders until you adopt TQM in your company. The contractor wants you to establish specific, tangible
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